Reviews of local pros in Palmer, Alaska

Had no running water due to downed pump, they squeezed us in to ensure we had running water as soon as possible. Staff was professional and kind. They answered our questions and gave great advice. Would’ve definitely Use them again.

Brad is super friendly, professional and thorough! I will be using Paragon for all my major plumbing and heating needs! I highly recommend Brad!!!

Brad was very professional, and had the problem fixed within an hour. Outstanding service and will use his business again if needed. If you need a plumber this is your guy!

Brad came to fix an issue with our furnace unfortunately the furnace went back to working so we had him do a yearly service and he end up finding had a leak in the water pump replaced it and gave the furnace a good to go for next year,the cost was very reasonably and I would use him again.

Used these guys when our boiler stopped circulating hot water. Craig showed up on time, was courteous and professional, and diagnosed the problem quickly. We've set up an annual service check with them, based on the service we received. I highly recommend calling them if you need service on your boiler system.

Needed a new well pressure tank, pre-filter and softener system. Craig scheduled the work within days and completed it within a few hours. He was fast, friendly, prompt, responsive to texts and followed up with some minor issues without difficulty. I couldn't ask for a better experience with any contractor

Philip is amazing, he explained everything to me in great detail about what was going on with the water leak and damages in my kitchen. 5 stars are not enough for this company review.
Thank you for coming out on short notice, especially on a Sunday.

The technician was on time, diagnosed the problem correctly and quickly. Made some calls, drove to get the part and came right back. Installed the part and now we have heat in our home again. One thing I really appreciated was, even though my heating system is 15 years old, he didn't try to scare me into buying a new one. He said it is working fine and to keep using it till it dies. And he was reasonably priced.

Brad came to our office right away and fixed our plumbing issues for our patient's where as other local businesses said it was not worth their time. We GREATLY appreciate him and this company. We HIGHLY recommend him!! Thank you!!

Craig at Paragon Plumbing & Heating is top notch! We just bought a property in and moved to Wasilla, and not knowing the area, I called Paragon based on the reviews I found online. I thought I had a noise coming from my water heater. He arrived a few minutes early for our same-day scheduled appointment, and traipsed all over the house and garage with me trying to identify the beeping. When all was said and done, he assured me that there was nothing wrong with my water heater or garage heater, and that neither gives off audible warnings. After 15 minutes of his helping me try to locate the noise to no avail, I asked what I owed him for his time and he said no charge. What a guy! I will surely call him in the future with any plumbing and heating concerns. Thanks again, Craig!

Brad was awesome with our water softener install - super friendly, knowledgeable, and professional. We will definitely use Paragon again for any future needs.

During this wind storm of 2022 when alot of people lost power and heat like myself, I had broiler issues after power was restored. Was told to give them a call and less than an hour later after talking to Phillip and sending pics and info to him next thing I know brad was at my door and even tho the broiler needed parts that wasn't available at the moment he didn't leave until I had heat!!!!! Top notch heros in my book! Give them a call and I promise you won't regret it!!!!!

Craig was quick, friendly and efficient. His bid was far lower than the competition and he honored it. The work was done in a timely manner and looks almost artistic! Once all was said and done he did more than he initially put on the bid but didn't attempt to increase the price. We have employed good plumbers in the past but Craig is the best.

I cannot speak highly enough of the guys at Paragon! They took care of me during the storms in Palmer. They took care of me when my furnace went out immediately after said storms. And most recently, Phil took care of me by sending me the literal angel that is Tyler. They installed a water filtration system in my home, which required they plumb from the crawl space to the garage. They were on time, professional, transparent, kind, enthusiastic, communicative, so sweet to the doggo (clearly of the utmost importance). They even let me head to Friday Flings while they closed up shop. It was easy, clean, professional, and above all else, so kind. Phil and Paragon genuinely believe in blessing others in the community. It is a huge part of their business model and it is reflected in their professionalism, care, courtesy, and kindness. As a woman, I entirely trust these guys to come and take care of things for me and be in my home. They are stand up dudes. That’s HUGE for single women. Additionally, these guys are COVID conscious and conscientious for those of us with immune compromised loved ones in the home. If you need someone to mask because someone you love or you, yourself, are undergoing immune suppressing treatment, these guys will reliably mask and take every precaution to protect your space. I truly cannot say enough about them. I’m an extremely discerning person and customer. I believe heavily in finding the best humans to work with. These guys fit the bill and I will never, ever pick anyone else. A business with heart, integrity, and quality of work. Seriously, would recommend them to anyone! You guys are the absolute greatest and I’m so thankful for you!!!!! Phil even text me tonight to see how the water turned out. The best.

Craig was extremely kind and helpful to this slope wife needing assistance! He explained everything that needed to be done... Helped on short notice... And completed outstanding work!

I have his business and contact info saved in my phone for any future emergency plumbing needs and would highly recommend to others in the valley!

Brad is the BEST plumbing and heating Technician in the ENTIRE Matsu Valley. His selfless, can do, get it done the first time, second to none attitude and dependability has us coming back, time after time. I have 2 apt buildings which require a lot of attention. When Brad is swamped, Im forced to call others and am always left wishing we could clone Brad 10 times over! Hes a one man operation, folks, so know, his jobs can take longer, before he gets to you. Its because he wks alone, but he is the best. Meticulous and so skilled in what systems most valley rentals have. Right now, TODAY, again...we are servicing my heater at my KGB, location and I wish it was Brad... but I wanted to give him a break, from my building. I will definitely call him next time something goes south. Hes the real deal. His assessments are always spot on with extremely fair prices. No dispatch fees, no crazy upcharges. Just fair and honest. WARMLY,
MELLISSA ALLEX
Owner

DON'T CALL ANYONE ELSE!! I had another company come out to service our boiler/furnace when it stopped working, due to their lack of knowledge they wouldn't even touch our system. So we went without heat..... Out of frustration I looked up another company and was impressed by not only the reviews but knowledge of Craig. He was patient with me and my 100 questions, answered them all and took the time to fully explain the process. I highly recommend Paragon Mechanical, and can't say enough good from my experience with them! They were timely, polite, knowledgeable, clean, affordable and honest, what more could you ask for!!

The ignitor in our furnace went out Dec. 1st. I called Paragon, sent pictures of the furnace, told them the ignitor needed to be replaced. Finally they replaced the ignitor Dec. 17th. Cost was extremely expensive.

If I want the work done fast and affordable call Brad. This morning we woke up a little chill and realized our boiler pump was not working. We called Paragon Plumbing and Brad was here within a few hours. Work was fast and affordable. And we now have heat.. Thank you Brad!!!!

We had Paragon come in and install a fantastic Triangle Tube natural gas system for us. The system was put in as asked…on time, with a lot of love and integrity! We would recommend Paragon to anyone looking for a great system at a fair price. Craig, the installer, was very personable, professional, and honest…oftentimes, a rare combination in construction. If you want it done right…give Craig a fair shot at a bid!
"Couldn't be happier"

Called Craig in the morning and he was able to come to our home a couple hours later. Fixed initial problems and recommended needed repairs and wasn't pushing sales. Craig was very professional and took his time explaining my lack of hot water issues. Would highly recommend Paragon Mechanical. And will be calling on their services in the future for sure!!