Home Services reviews in Gilbert, Arizona

4.7 based on 3091 reviews Back to the listing
    5

    We needed a new pool pump installed and after looking around online and reading A LOT of reviews, we decided to give Aquaman a call. They were out here the next day, were very responsive via phone and text (my favorite). Jacob arrived on time and he was extremely polite and efficient. At one point while he was walking me through the features of the new pump in the hot sun, he even offered to go to his truck and get a shade umbrella for me (I was fine, but this is next level service). I am really glad we decided to work with Aquaman for this repair. Jacob and Aquaman exceeded our expectations.

    5

    They gave me a very reasonable price estimate and provided prompt service. Their tech, Jacob, was excellent and efficient. I would recommend to other homeowners! Thank you Aquaman pools!

    5

    Called Aquaman Pools based on their 4.7 Review rating, looking to see if they could help with a piece of pool equipment. Front office could not answer the question, but in quick stated they had a person could. Wow, I was patched into Amber, who supplied the part number in 5 seconds, and I was so impressed that I asked if they carried the parts, and if they could do the work and was looking for a reasonable price. Guys in less than 5”, Amber emailed me the quote, with also approve or not, which of course I did, and asked if she could get this done by Friday. Easy she said and within half hour, my repair will be done next day.
    Our current pool service has been very challenging, so asked about their pool service, so Amber sent out a quote. My wife and I were so impressed with their detailed pool service, that we signed today.
    Guys Amber is the Ritz Carlton of Aquaman Pool Services. There is no one better, so you all.
    I told Amber if there was a 10 Star I would prefer that over a 5 Star.
    Guys call this company and ask for Amber and you’ll see what I mean
    🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻

    2

    They don’t listen to you when you say you don’t want something, continue to try to push product, and they did a backwash into our street multiple times in a row even after telling them not to do that and how to do it properly. I would not recommend them.

    5

    My pool turned green because the cleaning cycle stopped working. It was clean and clear within 2 days. Kristopher did a great job. Thank you for such great service!

    5

    Great service! I called on a Thursday spoke to Amber, she offered me two options, great communication turnaround and offered options for financing. Got an installation of a new pool pump on a Saturday morning. Dustin was on time and offered to answer any questions during and after the service call. Thank you Aquaman Pools for your expedited response and excellent service!

    5

    Got a great deal and always great customer service. Loving our new pump and filter, and it all started with Aquaman East only doing our quarterly filter cleanings. Top notch customer service and friendly, quality techs. Look no further than Aquaman for your pool care needs!

    5

    Had my pond pump go out, these guys were out within 24hours and not only replaced my pump, reran some plumbing, cleaned up other plumbing, and replaced the check valve. Extremely clean install! Thank you again Dustin, my pond is running beautifully!

    1

    Where to start. Had this pool service for 2 years now. My invoices fluctuated monthly as expected due to chemicals and what not but when I signed up, my service was $125 a month. Over the pass few months, my bill has exceeded $200 plus. I have been trying to cancel my service for over a week I get transferred to a voicemail every time I call. Pool guy showed up today to clean the pool and I had to turn him a way cause the office didn’t communicate this to him. Unless they are billing you for something, good luck getting a hold of someone. Save your time, money and headaches and call another company.

    Maybe I will get a call back now. Probably not.

    5

    I had Aquaman pools out to fix my pop-up mechanism which stopped working in 2019. They offered me two choices. I went with the one that we already had but they did have an upgrade for a little bit more. I also had my pool light replaced as I broke the cable with the electrical wires to the housing where the light bulb goes. Expensive mistake. Branden was very knowledgeable and polite. He explained what happened and was able to fix fairly quickly. I am very satisfied with the communication, the availability which was a quick turnaround two days. Many of the other companies over the years that I had asked to fix the pop-up mechanism were booked out for 2 weeks and never called me back. These guys are the real deal. Thanks Aquaman pools.

    4

    Jessica was prompt and sincere in addressing my concerns and my pool at my new home is beginning shape up nicely. Thank you Aquaman Pools. I maintained my last pool on my own, so securing your service was a guilty luxury this time around. Keep up the great work!

    5

    Your company was pretty good, ala of my personal interaction was great but evidently you set up an appointment for me and didn’t contact me or let me know. No big deal but would’ve liked better communication. That being said, then Kristopher came out… he was frickin’ awesome. He was obviously not trying to rush through the job (coming from a heavy equipment mechanic specialized in electrical over hydraulic applications) He really took the time to diagnose, understand, and communicate. Give him a raise.

    1

    Update: Aquaman pools- My review below was for Tropical Pools. I don’t want my good review I provided to Ian at Tropical to reflect the current service since under new owners, now is Aquaman
    Aquaman has caused me alot of expense and never took care of my pool, neglected it in summer months. Then telling me I need to spend $980 for acid wash on my pool which is newer. Never told me what the issue was , I flew to Arizona to check on my pool and it was purple. Here are pics and how I had to fix all the issues they left condition of my pool in October 2024
    Very disappointing to pay good money for a service , for many years. And this is what they leave me with. And it’s my problem. You’re Fired!

    Tropical waters pools rebuilt my pool a few years ago and have been servicing it for about 4 years now. It looks beautiful! They did an outstanding job.
    They send a weekly report with pic of pool. I love this communication.
    Have been happy with Ian and Tropical water pools. Would recommend!!

    5

    You found them, the only pool maintenance company you'll ever need. WOW, this is pool service!! These guys were amazing. They were very polite and professional. They took on this swamp of a pool, another company left us, and they immediately turned it around. They communicated very clearly what they did and what to expect in the future. They really took the time to get the pool cleaned, shocked, and functioning as it should be.
    ** will update photos when the shock clears**
    You guys Rocked it!!! Thank you so much!

    5

    I had a great experience withTurnNburns, They were prompt and professional. I will defiantly be using there services again.

    5

    Kelli is an all around top notch business owner as well as business coach. She is professional thru and thru! I highly recommend her!!

    5

    I have worked with Kelli for years! She does an amazing job in every aspect. Provide provides the best service in the business! I recommend her to everybody and anybody.

    5

    Reliable, Thorough, and a Lifesaver for My Airbnb!

    I’ve been using this cleaning company for my Airbnb for a few months now, and I honestly don’t know how I managed without them. They are incredibly reliable and always leave the space spotless like truly guest ready spotless. Every surface shines, the bedding is perfectly fresh, and they even pay attention to the little things like organizing items and making sure everything feels welcoming.

    5

    Whenever I need a property cleaned and ready for guest's I call Kelli and the Team at TurnNburns. I know my property's will be guest ready everytime. They are the best in the business for all your short-term rental property needs.

    5

    Exceptional job! My pool water hadn’t been changed in 3 years, and started getting some algae stains. This crew worked hard and pool looks spotless, and back to looking brand new! Looking forward to ongoing weekly service

    5

    Excellent work acid washing our pool and descaling the tile. Very professional and communicative throughout the whole process, highly recommend!