Home Services reviews in Gilbert, Arizona

4.7 based on 3091 reviews Back to the listing
    5

    The Pelican team responded quickly to my call, arrived when promised, and efficiently replaced my backwash valve. They also examined the system for leaks and offered suggestions on how to improve the filter performance. Great communications. Solid work ethic. Highly recommended.

    5

    I've used Pelican Pools now for over a year so think it's time to give them a review! We bought a house and were referred to them by the previous owners. We are on their weekly pool service plan, and you have no idea how GREAT it is to just walk outside and jump in the pool. They are dependable and my pool has never had an issue (knock on wood). It always looks beautiful, and I love how they take the time to give me a quick lesson here and there (pool vacuum question, how to turn on the water feature, how to do a quick clean, etc.). NOTE: I did take their "pool school" but I am now so spoiled by them coming out weekly that I forget everything I learned. I love the fact that they are a small family-owned company, you do not feel like just a number. If you need a reliable pool service company, Pelican Pools should be your first call. Highly recommended.

    5

    Pelican was awesome! The communication was great, all of the crews did great work, and they promptly addressed and rectified any concern areas for which there were only a couple. 100% satisfied with every aspect of our pool remodel and would highly recommend!

    5

    Very professional, responsive and easy to work with. I would recommend them to anyone. Installed a whole new system for me and I couldn’t be happier with the results. They also come weekly to maintain pool and send me before and after pics! The owners are very responsive when I text! Love it! Great business all around

    5

    I’ve had a few pool services before and Pelican is by far the best. Their communication, service and pricing is top-notch. Could not recommend them more! Great job

    5

    We have used Pelican Pools several times, and they consistently provide top-notch service at very reasonable prices. Their team is professional, courteous, and always on time, making scheduling easy and stress-free. They communicate clearly about appointments and never try to upsell unnecessary services or add hidden fees. It’s refreshing to work with a company that values honesty, quality, and affordability. If you’re looking for reliable and fairly priced pool service, we highly recommend Pelican Pools.

    5

    Great pool service! Always on time, professional, and reliable. Pricing is fair and service has been hassle free. Highly recommend for anyone looking for dependable pool care.

    5

    I highly recommend Pelican Pools! Their team is professional, reliable, and always goes above and beyond to keep our pool crystal clear and running smoothly. They show up on schedule, communicate any issues clearly, and take care of everything from cleaning to equipment maintenance.
    Since switching to Pelican Pools, we’ve had zero problems and total peace of mind knowing our pool is in expert hands. It’s rare to find a company this consistent and trustworthy. Excellent service all around!

    5

    Awesome customer service. Had a new pump installed 3 years ago and was having an issue with it lately. Pelican pools came out and diagnosed the issue no charge. Their quote to repair actually came out cheaper than me getting the parts from Leslie's and replacing myself. Unfortunately for me I had already replaced the parts before seeing the quote.

    5

    Pelican Pools has continued their outstanding service, and I want to especially recognize Eric for his teams consistent and reliable work. Week after week, the pool is crystal clear and perfectly maintained, thanks to their attention to detail and professionalism. Looking ahead, I’m planning to upgrade both the pump and filter, and based on my experience so far, I fully trust Pelican Pools and Eric to guide me through the process and handle the installation with the same level of quality and care.

    5

    Pelican Pools— A great and reliable service team that always has my pool, clean and ready to go…

    5

    I’ve used a few pool companies over the course of my 15 years in the valley. I always felt like it was a waste of money because it’s something I can typically do myself. But on the recommendation of somebody else, I decided to use Pelican and I’m so glad I did!

    They got my pool ready for winter after doing a deep clean on the tile. They were even able to fix my filter that’s been giving me issues for about six months in under an hour! My pool has honestly never looked better and their rates are very reasonable. I got to chatting with the guys a little bit and I’m so glad I gave my money to a smaller business that actually cares about the finished product. Don’t hesitate to use them for your pool!!

    5

    We love Pelican Pools! They offer phenomenal personal service that is reliable & affordable. They are an amazing family owned business who also pours into the community and we couldn’t recommend them more.

    5

    Worked with Drew and Eric on a few projects and couldn’t be happier. They’re professional, friendly, and great to work with. It’s refreshing to support a family-owned business from Gilbert that truly cares about their customers. I would absolutely recommend them to anyone.

    5

    We hired Pelican Pools to have a number of different issues resolved including the upgrade of our automation, change of spa and pool lights, replace spa blower, etc. Their professionalism and attention to detail is the best I’ve seen in the pool business. They are quick to respond to any questions and concerns and I will definitely be using them for any future pool concerns!

    5

    These guys showed up and did great work. I had a lot of small repairs and items that needed to be repaired. Getting ready to sell my house they were in and out of there in a few hours very professional new product real pleasure to work with such a bunch of guys and company pelican pools I would highly recommend them.

    5

    Great management and great crew.

    Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

    5

    The crew at Pelican Pools are great! Honest, reliable and timely. Not to mention the great work they do. I have never experienced everything in a pool company until I found Pelican Pools!

    5

    This is a review of work performed in November of last year. I wanted to point out some things which made my experience with Pelican Pools exceptional. I literally contacted Pelican Pools on a Thursday about resurfacing my pool to having the pool completely resurfaced and ready to go by Thursday of the next week. That was a week turnaround from my initial inquiry!

    What made me chose them was:
    * Two people came out and didn't just roll in and leave and send me an estimate. They spoke with me and then they showed me the different color options for the mini-pebble we ended up getting.
    * Their availability to start working on the project immediately. There was little to no waiting and it was completed in a week!
    * Their pricing was competitive.

    At the end of the day, they hustled and made us feel like we were a priority for them. We worked directly with Tyson BTW.

    5

    Shain has been excellent, has looked after our pool for 8 years now. He is very attentive and helpful. Would highly recommend.

    5

    PH Balanced Pool Service does a great job! We've used them for years and our pool is always sparkling clean, even during monsoon season. We highly recommend PH Balanced