HVAC reviews in Mesa, Arizona

Fast response. Fit us in at the end of the day on a Friday when I called at around 2pm. Brody always takes great care of us and is very knowledgeable and professional.

Brad from Tate's A/C was super knowledgeable and efficient. He installed my smart thermostat and helped me set up the app on my phone. I will definitely be calling them from all my A/C needs!

Aaron at tate's was absolutely what your looking for in a A.C technician. I showed up at my father's house as he was explaining the problems he was enduring. I then asked if I could go on the roof( I'm the son that shows up to get on the roof) to see what the issue was. After chatting with him and watching him do work I would highly recommend their service to anyone I know.

Andy Tompkins

Called in to make an appointment to have the AC assessed. Tiffany in the office was friendly and got me on the schedule the very next day. Brad showed up during the time we were provided and was informative and friendly. Would recommend them to others!!! Thank you

First guy they send out can’t get on roofs, roof guy won’t be available till following day, following day roof guy comes, doesn’t have the right ladder, he has to come back next day, next day roof guy shows up, I’m at work I can’t sit in nearly 100 degree temperatures, I miss six calls in 8 minutes, the last one was the only one that left a voicemail and it said they already left and won’t be able to fix my ac until next week. I speak with Conner (I think), they tell me their guys have been out there for 30 minutes, how am I supposed to know that when the first communication attempt they made to me was 8 minutes prior. Lamentable I missed their calls for as long as I did, lamentable their guy was there waiting, wish they communicated better. Wish they called saying they are on their way. Wish they didn’t leave me without ac for three days. But the real reason it’s one star review is that this company is clearly barely able to deliver the service they are supposed to provide. I will happily pay a trip fee but man do I want to recommend everyone reading this to go with another company if possible. Awful experience.

This company has all was treated super good. Kept me really informed of my air conditioner unit. Very professional. Wouldn't hesitate to recommend them to a try one who would ask

Technician was fast and friendly and explained what he was doing to the A.C.

We needed some venting replaced under our home..
First Tate's arrived within the window they gave us.
They sent a Tech named Brody out..very nice,professional guy..hope Tate's know what a great employee he is. He didn't finish until about 8 pm!! But he got us fixed up!!
The bill was much more than reasonable!! We got our. A/C people !!

Every time I need to do a checkup on my A/C unit, I call Tate’s A/C and I always ask for Brad. He does an absolutely amazing job every time. He’s been servicing my A/C unit for years now and he keeps it running perfectly through the summer heat. If you are looking for someone who is highly skilled at their job and has a passion for doing work the right way, Brad over at Tate’s A/C is your guy!

I have used this family run business for many years and I highly recommend them. Professional, quick response time, polite, great rates and they really know their business. Excellent customer service everytime. Brad and Tim fixed the problem and got me all set for the summer heat! I trust this company.

We rent and our air went out today. We live in Surprise. Our property management company contacted Tate and a tech was here in 2 hours. Our technician name was Jose. He diagnosed the problem as it was getting dark outside and replaced a dual capacitor. Got us going in less than an hour. Super nice guy and appreciated. Thank you Jose! Excellent company.

My 26 year old AC unit finally quit on us. Tate's was fairly priced so I had them come out to replace it. I was impressed with how thorough of a job they did. They did a great job and the unit runs so much smoother than what I was used to.

We were having issues with our air. Brad came out and did an excellent job for us. He was very prompt and got to work right away. He really helped us with all our ac needs. What great service and a great company. Thank you Brad!

So glad I have stuck with Tates AC all these years! Tim was my service tech of whom did an awesome job out in the heat of the day repairing my unit. He gave me a very thorough discussion of what was wrong, what could make it better, and what was right. He didn’t pressure me into anything. He went above and beyond according to my standards! Thanks Tim!

Brad was punctual and professional and communicated throughout the service.

Service Tech Tim was very thorough and informative made a few suggestions to help protect my AC / Heat pump unit during the hot Arizona summer when AC is in demand around the clock.
A Start Kit and surge protector
He is scheduled to return for the install.
Thank you Tim for your excellent Service.
Sincerely Kevin Burns

I thought the Technician Tim did a great job initially. He was early and quickly diagnosed the problem I thought. Once diagnosed he had an assistant to help install a new outdoor fan on my unit. I was very happy with their work. However, after about four hours my house was not cooling down and had a temperature of 90°. I called the company and they sent out a different technician Josh who had repaired it last time it went out which was two years after it was installed. At that time it was the TXV and I was charged $600+. I mentioned it was still under warranty and he said the warranty only covered the $35 part. Josh the technician said it was the TXV same as last time. It is Monday and he said they would have to order the part and it wouldn’t be in until Thursday. Now I am a disabled veteran with two emotional support dogs and I have to make sure they are taken care of. I put all the fans in the house towards them while I do without sweating profusely in my home. I called the company and they said they could bring a portable unit to use until the new TXV came in. Then I got an email with an estimate of what it was going to cost $1345. I would not be charged for the new TXV since it was under warranty and $190 taken off for labor since I had already paid that for the install of the new outdoor fan for my A/C. I’m extremely disappointed with Tate A/C. The same part they replaced before and now they are charging me more than double the price. I will not be using Tate A/C ever again. Mesa residents stay clear of Tate A /C especially if you are a disabled veteran it means nothing to them to make their screw up right. If you do call Tate A/C and technician Tim shows up send him away.

Brad did a great job! Friendly and competent!

Tate's A/C saved us!

We were going on two weeks with no AC upstairs at our home. All five of us living in our living room to stay cool, being jerked around by the home warranty company and the tech they sent out. We didn't quite trust some of the assessment the tech did and the home warranty denied the claim, so we decided to get a second opinion.

Tate's AC was responsive, easy to book, and very thorough. We found out the first tech from the home warranty company was not honest in some of the services they claimed were completed on our unit, and were about to make us replace the entire coil. Instead, Tate's saved us around $1k by replacing the TXV! Our AC has been blowing cold for almost a month now and we have loved being back in our rooms!

Thank you for all your hard work and diligence in your service!

Kindly,

Lockhart Crew

They did a fantastic job. Got me up and running with a new unit within hours. Paid the amount I was quoted. I would recommend use this company to all my friends and family

We purchased our current AC unit from Tate’s AC IN April, 2013. Each year we have their technician check the unit for any issues. So far, this unit runs great. This year Brad Morain did the inspection and warned us of a future issue but nothing that needed attention yet. We were informed of the future cost and availability of the part. We are now able to plan for this future expense. Thanks to Tate’s AC for their professionalism and honesty. We are very satisfied and highly recommend them for any AC needs.