HVAC reviews in Mesa, Arizona

Tates AC was great to work with. Kona got me scheduled quickly when my AC went out. She made the process easy when purchasing a new AC unit. Highly recommend them to all friends and family.

Tim from Tate's AC was great to work; he clearly communicated what I needed done and why. He was very professional, knowledgeable and friendly. I would highly recommend Tate's AC Heating and Cooling for anyone needing service on their AC! I am very glad I chose Tate's AC Heating and Cooling to check my AC, now I do not have to worry about having problems especially during these hot summer months.

Tate's AC were very friendly and easy to work with! They made my home much more livable after fixing our broken AC unit, an essential in this Arizona summer heat. They worked very quickly and efficiently, and provided help over the phone as soon as they could, making the process easy and streamlined. This company also communicates with its customers very well, putting my mind at ease. I could not recommend this company enough!

Tim was right on time and he worked fast to get it cool in my home.Plus he was very polite. Tate's does great work & good prices. I won't use anyone else. I will also be getting my new A/C unit through Tate's when I need to replace old unit. They have been keeping it running for many years now. I am very happy with the service & the people they have working for them. They are all so polite & nice.

Brad was a great worker, great experience and easy communication. 100% recommend!

Tate AC is a very reputable company and their serviceman Brad is the best. He is so very courteous, extremely knowledgeable, is totally thorough, and places no pressure for added items. Brad is a great asset to the Tate team. Three “ATTABOYS” to you Brad. Thank you

I had a new AC unit put into my rental unit a few years ago. Had a couple of issues and Tate’s came out and took care of it! They went above and beyond to fix the problem. I would definitely use them again! Awesome customer service!

Very great experience with the company would highly recommend. Brad was very kind and knowledgeable.

UPDATE: Please advise that the responder to this post from Tates is not being truthful. I will submit the recording to EPA and BBB of the technicians from inside and outside my home so we can see how dishonest this company truly is. My air conditioner was replaced by a reputable company the following Monday after the air conditioner quit at my son’s birthday the following weekend.

I was called earlier today by Kona to schedule technicians to come and assess the AC unit at home I am currently renting. I was told the only time slot available was 6-8PM. At 402PM, I received a call from technician that they were ahead of schedule and could arrive in 30 minutes. I was in a work meeting and unable to be home before 5PM. I arrive home and let the two technicians into my home. I told the technician what I’ve observed with the unit to which I was questioned “how do you know that?” I was thrown off by his question as he sounded harsh in his response. The supply and return have a ten degree split. I know how to use a thermometer was my paraphrased response.

The technician gets into the attic and assess the situation. The technicians were cursing up a storm which was clearly heard by my minor children through the vents.

When they come into my home afterward, I ask questions. The technician tells me the air handler is a Trane from 2018 and the ground unit is Trane run tru of the same age. First thing to note is the run tru unit by Trane was released in December of 2019. The condenser is an Ameristar and not a Trane. The Ameristar unit takes R22. EPA banned production of R22 in 2010. I have a picture of the air handler and name plate from condenser. The air handler is a Trane produced in January of 1995. This information all seems odd given this technician stated the unit is not mismatched and only 6 years old. Is he a liar or did they even look at the system? No wonder these guys are ahead of schedule…

So I proceed to ask the technician a question to which he told me he can tell me nothing due to being under contract with property management. I try to assist them by giving them information but am brushed off and spoken to in a rude manner. I go inside and the technicians go into my backyard where my condenser is located. I can hear the technicians mocking me and stating that I know nothing. The younger technician stated that she said the handler is 40 years old and the condenser is 20 years old so the unit is probably over charged. The older technician told him to let it go. This is all on camera along with them decompressing my coolant lines without a recovery machine using their gauges. I proceed to open my back door because I can hear the younger tech speaking inappropriately and I hope since he had so much to say that he would say it to me. And he did… “where did you go to HVAC school?” and where is the bill being sent? The technician said I act like I am paying or the owner (something along those lines). I live in a home with poor cooling that is costing me a lot of money. I don’t like crooks attempting to take advantage of others. In the end the technician said he had no idea what the issue is. I let him know the possibilities (there are a couple) and he asked me “what is hot gas bypass on a compressor?” I think he should know this as an air condition technician.

It is a known item that a technician turns the thermostat down to keep the unit on while making assessments. They should put the thermostat back to the customers temperature ($$$). Tools were left in the secondary pan. The primary is completely rusted out and leaking all over.

The pressures on the unit were just checked a couple weeks ago. They were perfect. I will have them checked again for losses to the system caused by these technicians. The only reason this company even came to my location is due to property management. I have requested that these technicians never come to my home again. There are better options for service providers. Go elsewhere.

I recommend this company to anyone who is looking for honest and reliable AC service or installation. I have been using them for over 15 years. They have helped me out in emergencies and with regular maintenance. I have always been pleased with their work, and I have been impressed with their customer service
Just recently, one of their techs, Brody, installed a new thermostat in my condo. He was on time, friendly, and highly skilled. He quickly installed it then was helpful in setting up an app on my phone to change the AC settings.

Brody at Tate's AC did a fantastic job and really helped us. Our AC went down Friday afternoon, and he still was willing to come out late Friday... got us all fixed up so we can enjoy the weekend. Knowledgeable, professional, and a good person. Grateful for Tate's AC!

Great communication! Worked fast and answered all questions I had ! Would recommend if you have any hvac problems!

Customer service is amazing. They respond quickly and troubleshoot the issue even faster. This is the only AC service we will use.

Brad did fantastic work today and our AC is now in tip-top shape! 10/10

The crew at Tates is top notch. They arrive on time, work quick and most importantly, get your system running properly. I could not recommend them enough.

These guys are legit life savers. After struggling to get our Home warranty to get our AC fixed with no hope(had been out for 12 days before I called Tate’s), we desperately called other companies to get this going and had a good recommendation for Tate’s, we called and they came out same day(no one else would do that) and came out after we approved the quote and fixed it in less than two hours!
Very happy with the service they delivered, the honesty with the issues and the quickness in response and execution. Will ALWAYS recommend them and call them first. (Cancelling our home warranty too. No reason to leave someone in AZ out of AC for that long)
Appreciate you all!!! Thanks Tate’s

This technician was excellent. Professional, knowledgeable, and respectful throughout the entire visit. Tate’s A/C Heating & Cooling, LLC provided great service, and I truly appreciate the quality of work and clear communication. I would absolutely recommend them.

— Susan L.

Tate’s AC came out promptly, discovered our problem, and got us up and running quickly at a fair price. We’ve used their services in the past and will continue to use their services.

The technician was extremely professional, knowledgeable, and efficient. He completed the HVAC maintenance quickly while making sure everything was done properly. What I really appreciated is that he went above and beyond by helping me connect my thermostat to the mobile app and making sure it was working correctly before he left. Great service, very respectful, and highly recommended!

Had a fantastic interaction with Cody, very professional and informative.

Cody J was extremely professional, friendly, and easy to work with!