HVAC reviews in Mesa, Arizona

4.8 based on 4947 reviews Back to the listing
    5

    He was methodical and clearly explained all aspects of my system along with maintenance tips.

    5

    I recently had the pleasure of using Norris Air and can't recommend them enough! Their incredibly kind and friendly staff made me feel valued from the start. The customer service was top-notch, with prompt responses and a genuine willingness to help. They went above and beyond to ensure a smooth experience. If you're looking for reliable service in a warm atmosphere, Norris Air is the way to go! Five stars all the way!

    5

    Darien was efficient, friendly and knowledgeable as he always is.

    5

    Your HVAC Technician Darien Lujan was very helpful as usual. He explained things well, especially the installation of a ecobee thermostat.

    5

    Super professional clean and fast. You could tell he really cared about his work super job.

    5

    My comments about Norris Air are all positive! I learned in the past the hard way that not all Air Conditioning & Heating Contractors know the needs of a mobile home. Norris Air is a wonderful team of great people with amazing work ethic and integrity. I have a mobile home and have been so happy with my unit. This company has certified workers that know what they are doing. My service technician clearly went over my options and helped me get the most for my money. Since I really didn't have money Norris Air, helped me get a lone.
    I was guided all the way. Give them a call and have them come out. You won't regret it. The Norris Air guys installing the unit were very respectful and worked very efficiently. My technician, Darien actually gave me insights and training on how I could make my unit last longer and perform better and it is working.
    Thank You Norris Air,
    Sandy V.
    Mesa, AZ.

    5

    Prompt, complete , friendly, knowledgable, answered all our questions, suggested additional additions that made sense given our situation.

    5

    I was very pleased with the service Angel provided. He explained quite toughly what I needed to know about the services Norris would provide me. And gave me several tips on what I needed to do to keep my AC in good working order. Thank you!

    5

    Darien arrived on time and did a through analysis. An original part was beginning to fail so I told him to replace it which he did. Thank you. A contactor.

    5

    We have used Norris Air for 5-6 years with 2 previous residences, and this recent appointment was for new thermostats and a system check at our 3rd residence. We have received excellent treatment, service and responsiveness from Norris Air over these years, and hope to continue to do business with them.

    5

    Technician was on time, very polite and explained anything he saw during the annual inspection.

    5

    Darien is very cordial and professional. The service I received was excellent! He found a problem and fixed it! I always receive great service from Norris. Thanks for keeping me cool!

    5

    I appreciate the kindness and professionalism of technician and scheduler. I reported a problem with my HVAC system and within two hours repairs complete. I highly recommend this company.

    5

    Darien showed up on time and was very easy to work with. Very knowledgable and helped me jnderstand some of the parts of an ac jnit.

    5

    I have been using Norris Air since 1998 when I moved into my home. They installed two air conditioning units during this time aside from serving the unit that came with my home. They have always provided top notch work and are very dependable. Darien came today for my spring check up and not only did a great job-he was honest by telling me my fan motor could last another two or three years instead of replacing and charging me for one today.

    5

    Damien is a plus for Norris Air. He is always courteous, professional, and explains everything so that you can understand it.

    5

    Excellent service at a realistic price point. I am confident and comfortable that my furnace will perform safely and properly this winter

    5

    Darien always does a great job. Friendly and great communication on status of HVAC unit.

    5

    Darien was courteous, and professional. He thoroughly explained in plain language the maintenance service he did, and the repair work he recommended that needed to be done.

    5

    We have used Norris Air to service our A/C-Heater unit for several years (including installation of this unit) because of people like Darien.

    5

    We recently had our air conditioning system replaced by Norris Air, and while the process wasn’t entirely smooth due to some unforeseen issues (none of which were their fault), their professionalism and expertise made all the difference.

    Despite the hiccups, Norris Air ensured that everything was handled promptly and professionally, never cutting corners or compromising on quality. Thanks to their dedication, we now have a fully functional and reliable air conditioning system that we can trust.

    If you're looking for a company that stands by their work and handles challenges with skill and integrity, we highly recommend Norris Air!