Electrical reviews in Phoenix, Arizona
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Bad company office personal were terribly rude and did Not contact me after 2nd attempt at fixing my wiring .... would NOT recommend 😕
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The technician was knowledgeable and efficient. It’s a relief that they didn’t give me the run-around at all. They arrived on time as scheduled and completed the work in a timely manner. I feel confident in reaching out to them if I or anyone I know needs electrical work. Thank you for being an honorable company.
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Great service in repairing our 26 year old 800amp electrical panel. Saved us from a massive electrical failure at the house. Knowledgeable and quick. I also needed an exterior outlet installed and they made that happen and still finished the job early. Montana and Frank were great to work with. No surprise costs or fees. Straight up pricing. Easy. Definitely recommend Sunbelt Electric and look forward to working with them in the future!
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We recently had Montana come and fix our electrical issues. He was pretty quick on figuring out the cause and fixing everything in a timely matter. All even say Montana was there on time at the earlier part of the window given and that made it a pleasant experience for myself. I always hate waiting til end of time windows. Made it easier to get other errands done instead of having to wait around. I know that doesn't always happen. Montana went straight to work and was finish less than an hour..
Thanks for quick and efficient work. We will be using them again. -
My experience was with a warranty repair. I couldn't have had a better experience. I was able to go over a few issues we were having and get a professional opinion on whether or not there was a larger issue at play. Ultimately the main issue I reached out to resolve was fixed in a reasonable timeframe. I wasn't in any hurry but basically just had to wait for some replacement lights to come in which only took a few days. The technician Cole was on time and very helpful.
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Great technician and did everything beautifully and fast. Thank you for making everything happen so smoothly.
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Cole, was very professional and courteous and address the problem quickly. One of my concerns requires the assistance of another trade and he clearly educated me on why. He is even handling communication with my warranty company to ensure the problem doesn’t get dropped.
Scheduling with Candy was easy and she made the difficult situation I was facing more manageable by going above and beyond to fit me in with a technician. Highly recommend this company. -
Frank from sunbelt electric just left my home. He was punctual.He was pleasant and he finished the job. I would definitely recommend this company. I have a home warranty.They don't normally send out the most reputable company. Thank you Frank!!
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I paid my fees for this service. You have to wait 1-2 weeks for the appointment. Then they say seen and verified my issues and promised to come back and fix it. I waited 30 days for them to come back and fix it. Next thing you know my home warranty states that it was apparently closed with no findings. They also stated it was past 30 days to send any recalls. Please do not go with these people as they lied and just got paid for dispatch. If you do please record what is said by the electrician via camera if you can so they can not lie about what they said later. Right now my power still goes out and apparently there is no issue and I need to pay for a whole new work order.
I asked them nicely to please fix the incorrect information in the work order or come back and double check at least. They refused to come back. No I was not mean or aggressive. I been politely waiting for my power going out. -
They are all too comfortable taking your money without providing any services even if it’s covered by your insurance.
For profit, not for you. -
Sunbelt was selected for me by my home warranty company. They were prompt to set an appointment and my electrician, Frank, was on time, friendly, efficient, and did a great job. I was very happy with them and the service they provided.
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Very pleased! Great experience from beginning to end. Cole was knowledgeable, answered all my questions, addressed all my issues, fast and efficient. Would absolutely recommend this company! A++
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I only got to use Sunbelt Electric because OneGuard forced me to, and honestly, it was a mistake. They didn’t even come out for 10 days, which meant my ceiling fan sat broken and noisy for over a week. When their tech, Frank, finally arrived, he seemed confident the motor was shot, yet by the time he reported back, he claimed they don’t replace noisy fans. That sudden reversal felt shady and confusing.
Because I couldn’t get them to stand behind their own diagnosis, I had to hire Fan Doctor Electric myself. They came out promptly, replaced the motor, and confirmed Frank was right the first time, the motor was bad. It’s upsetting to pay a warranty company’s service fee and then still be out the full repair cost because their provider dragged their feet and changed their tune.
I understand policies can be picky, but forcing customers to wait 10 days for a contractor they don’t let you choose, then flip-flopping on the diagnosis, is simply poor service. I hope Sunbelt Electric steps up and honors its technicians’ judgments, or at least communicates honestly. That’s just how I felt, you might have a different outcome, but I can’t recommend them based on my experience. -
Impressive service; if you consider not checking the attic where the outlet is, not testing anything, and just blaming solar to be ‘diagnostics.’ When they were called out on it, they actually hung up. That tells you everything you need to know about their professionalism. If you want an electrician who will actually troubleshoot and respect the customer, look anywhere else but here. Hanging up on a paying customer is not customer service, it’s cowardice.
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I met with Cole and described the electrical issue that I was experiencing. Cole completely fixed everything I needed done in such a short period of time. I was truly impressed. Cole was very friendly and clearly knows what he is doing. I want to thank Cole and everyone at Sunbelt for a fantastic experience.
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My experience with Sunbelt Electric Inc was second to none! Not only was the technician on-time and friendly, he was extremely professional, incredibly knowledgable and very thorough. Being in the real estate business, we know it is incredibly rare that we come across trades of this caliber. We will continue to use Sunbelt Electric Inc and also refer them out to our own clients - we can say enough about the high quality of this company!
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I had an issue with my water heater for four weeks, and eventually, I was told it was an electrical problem. Two electricians came out to look at it, and both insisted there was no issue on their end—that it was just my (brand new!) water heater. Honestly, I didn’t think it would ever get resolved. 😅
I submitted another request through my home warranty, and Sunbelt Electric called me right away. They even rearranged their schedule so someone could come the same day! Cole arrived, identified the problem immediately, and had everything fixed within five minutes. I couldn’t believe it!
Thank you, Cole! I can finally take a hot shower tonight. 😆
I highly recommend Sunbelt Electric—quick, professional, and effective! -
Great notifications they were called by my home warranty company. Next day appt
On time. Pleasant. Cole had us fixed in minutes. -
Montana was awesome and very professional. He explained what was going on every step of thw way. He was in and out in less than an hour for both of oue problems. "Let there be light" thanks sunbelt and shot out to Montana. Thanks Percel and Leanne
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The electrician came out and said I needed a new locator switch and he would order it. I paid $100 upfront. He never came back. He wrote in his online status report that the switch was working correctly.
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Very disappointing service. The technician was at my home for less than a minute, snapped a couple of photos of the outlet box, and left without doing any real inspection. I have an outlet box attached to the covered home, only about a foot from the main electrical panel, and it is properly grounded — yet they didn’t bother to check it or fix the issue.
My warranty clearly states coverage for “hard-wired electrical lines, wiring, breaker box, and electrical panels that provide electrical power to the covered home.” If that’s the case, I expect more than a drive-by photo session.
Let’s be clear: this company seems more focused on billables than on actually helping customers. They won’t lift a finger unless they know they’re getting paid well by the warranty company or by you directly. In my case, all they had to do was properly fix the ground and move on. Instead, the tech tried to claim that because it had its own box, it wasn’t covered. That’s just an excuse to squeeze more money out of customers and the warranty company.
Unprofessional, unhelpful, and a complete waste of both time and money.