Electrical reviews in Phoenix, Arizona
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Black Platinum Solar and Electric installed a 27-panel solar array on our home in 2023. Their workmanship was excellent, their crew knowledgeable, experienced, and efficient, and the entire company is service-oriented. I am so pleased with their installation and follow-up service that I have recommended Black Platinum to others interested in solar panels and will continue to do so.
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Black Platinum did a great job for me!! They upgraded and extended my existing solor system by adding batteries, controllers, load-shedding boxes and other features to my existing solar panel. They did a great job of understanding what I had already installed and (IMPORTANT) they fixed some things from the original installation which only partially worked. I am VERY HAPPY with their work.
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I have purchased 3 systems from Black Platinum. They under promise and over deliver! Great team. My most recent was a battery system. I have moved my APS account to 4-7 with demand. Our energy bills have plummeted, not to mention the comfort of knowing we have back-up power should the grid go down. I strongly recommend ENPHASE battery systems installed by BLACK PLATINUM,
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Black Platinum originally installed a 22-panel Enphase system in Oct 2019 and recently added panels to expand in Oct 2024. They are the most knowledgeable, professional, cost efficient and reliable solar company in the valley. We haven't had a single problem with our system and the love the quality of their work. Highly recommend!
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Black Platinum Solar & Electric did an outstanding job installing Enphase solar and battery system. It was a distinct advantage that they are certified both for electrical contracting and solar installation, so there was no need to have subcontractors for the entire project. They upgraded our electrical system from 200 to 400 Amp service and replaced all of our breaker boxes which were necessary to install the solar and battery system that we specified. Black Platinum was not satisfied until everything was working perfectly. We are very happy with the performance of the system and our ability to go off grid entirely when needed without any interruption of any appliance in our house including our air conditioning heat pumps. I highly recommend Black Platinum and Enphase equipment. We evaluated many providers before choosing Black Platinum, and we were glad we did.
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It was truly a pleasure to work with the team at Black Platinum Solar. Almost two years ago, they came all the way out to our home in Ajo, AZ (nearly two hours from Phoenix) to install a 6 kW (DC) rooftop system with "daylight backup" functionality (ability to "island" during outages using solar power and no batteries). The system continues to function well.
Regarding the "daylight backup" capability, my only (minor) disappointment is that, to effectively back up our circuits during the all-too-common outages that we experience out here, the Enphase system seems to need constant Internet connectivity. That's mostly okay, but during longer outages, the local Internet and cellular networks go down and/or degrade. The most robust way to solve this would be to use Starlink (that wonderful constellation of Internet satellites operated by SpaceX), a path that we've taken at another property that we own.
That being said, I knew that we were sort of on the "bleeding edge" when I pushed to have that capability installed, and I'm grateful to Black Platinum for the patience and flexibility that they demonstrated in working with me. We ended up with exactly the setup I wanted.
At all times, Black Platinum was very respectful and accommodating. I never, ever felt any pressure, I was spared the usual salesmanship baloney, and I was given a fair deal with great workmanship.
Later, at another property, I got a quote from Black Platinum to install a Tesla charger. Their quote was very competitive and fair. I ended up going with an electrician who did a bunch of other work at the same time. However, if I had to do it over again, I definitely would have hired Black Platinum for the charger. As it turned out, I didn't save any money by going with the other guy, and Black Platinum's process would have been more seamless. -
Outstanding service and response! My company performed a full roof replacement and we needed to temporarily detached the solar system. Spoke with Darien at Black Platinum and it was easy as pie getting everything scheduled. They treated our new roof and company with great respect. I highly recommend this company!
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Seven years ago, my wife and I had Black Platinum install solar panels on our roof and we couldn't have been more pleased with their work, so when we needed help with an existing EV charger and what we thought would be a necessary upgrade of our electrical panel, we called them again. Jose came out to our house, looked at our existing equipment, and rather amazingly told us that we didn't need to do anything -- that we already had the necessary electrical capacity to charge up our car. What I thought would be a few thousand dollar rewiring job ended up costing us nothing. My wife and I can't thank Jose and Black Platinum enough. They are simply great.
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ABSOLUTELY THE BEST! I cannot recommend Black Platinum Solar & Electric highly enough. They go beyond professional and courteous with outstanding customer service and attention to detail. Getting solar panels is a very complex process, but everyone on the team from the founder to the owner on down took the time to explain everything, get it all set up and organized with the utility and the city (permits, inspections, actual installation, etc) and literally took care of all of it. They also went beyond their own interests in encouraging me have my roof checked BEFORE the panel installation (turned out to be a great call!) and also took care of drywall repair around the control box that was installed for the interior wiring (so no ugly outside pipes!). They didn't push or upsell me in anyway, were quick to respond to questions no matter how basic (often answering them before I even had to ask), and I'm reassured about their after-install monitoring system and the phone app that allows both them and me to ensure everything is operating properly. Again, a complex system and a huge investment, so the peace of mind I get with all this extra attention to detail and amazing customer service makes it worth every penny. A shout out and my sincere gratitude to John Sr, John Jr, Darien and Hayley for all their help behind the scenes, and to Dan and his team for the physical installation. I couldn't be happier with all of it!!
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It’s easy to give Black Platinum Solar 5 stars! We met with them early in the process of building our new home, and from the start, their approach stood out. As a family-owned business, they focused on educating us rather than just making a sale, which we really appreciated. They provided references, and one of them even invited us to their home to walk us through their system.
The entire process was smooth—from helping us navigate tax incentives to handling everything with the electric company. Their installation was timely and top-notch. Even after the system was up and running, they continued to provide excellent support, responding quickly whenever we had questions over the last 18 months.
While their pricing wasn’t the cheapest, it also wasn’t the most expensive—and I strongly believe it was money well spent. I love having solar, and I highly recommend Black Platinum Solar for anyone considering solar installation! -
What more can one expect from a family-owned local solar company where expertise is alive along with a quality installation? From the very beginning with David and John along with Damian, we were treated with professionalism! I shared our experience with our neighbor and challenged him to assess our quality installation and compare it with other solar company installations in our neighborhood. This validated his decision! This was a no-brainer as he confidently chose Black Platinum!
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I made an appointment to have a second opinion on my solar system. Darien came and even he couldn't work on this system (and old one) he gave me and very honest advised, so I appreciate it very much!! In the future, if I need to change the system, for sure I'll be calling this company!!!!
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I have been thrilled with my experience! We interviewed multiple companies before choosing Black Platinum to do our solar as well as some work to our electric panel because I was nervous since you hear about the random solar sales companies that often go out of business or are just sales guys who contract out the work. Black Platinum was not pushy with sales, super helpful in answering my million questions, and never made me feel dumb or like they were annoyed by my asking. That in combination with them being in business for so long made me feel comfortable moving forward. They are easy to get ahold of if needed and super responsive. Timeline/expectations were clearly laid out from the beginning and were lucky that our timeline went on the faster end of the estimated times. I also loved that they do the work themselves, there was never a random contract worker but always someone in a Black Platinum truck. We have only had the system on a couple days but so far we are super happy and my husband is loving all of the analytics in the app.
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I couldn’t recommend Black Platinum Solar and Electric enough. Coming from the Midwest, it’s hard to find companies anymore that truly take pride in customer service—but these guys do.
When we bought our home, the solar panels were already installed, so technically they didn’t “owe” us anything. They already had the business. Yet every time an issue came up, John and Darien took the time to walk me through it. They never talked down to me, never made me feel like an idiot, and always went above and beyond to make things right.
They didn’t nickel-and-dime, they didn’t make excuses—they just solved problems. That’s rare.
There are plenty of solar companies out there that feel scammy or careless, both from my experience and that of my friends. Black Platinum is the opposite: grassroots, grounded, and built on real values and principles. If you want a team that actually stands behind their work, this is it. -
I cannot say enough wonderful things about Black Platinum. We originally spoke to several solar companies. John at Black Platinum was by far the best product and the best install. Pricing was very competitive, and they explained every step of the contract and install. Wiring for the solar is run in the attic and through the walls, so no ugly conduit on the exterior. The crews arrived on time were extremely professional and courteous. John was instrumental in rectifying a few old permit issues with the city, that impacted permitting on the solar. All in all, a GREAT experience.
Update: Our solar system has been running flawlessly for a year now. So happy we decided to go with Black Platinum Solar. -
I highly recommend Black Platinum Solar & Electric to anyone considering solar for their home. My experience with the company was exceptional from start to completion. I requested bids from several companies and interactions differed, some great, some not so good. Black Platinum was in the “great” category. They provided a detailed quote, promptly answered all my questions, and appropriately followed up without being annoying (unlike two national companies who called every single day!). After selecting Black Platinum, they helped me find a wonderful roofer when no one was returning my calls. They provided the documentation needed for HOA approval and handled interactions and approvals with APS. Black Platinum let me know what to expect and kept me updated on scheduling. Installation was smooth and efficient with a very professional crew. The solar system is functioning exactly as promised and I was very pleased with the entire process.
Thank you, Black Platinum, for helping me achieve a longtime dream of a “solar” home! -
Great pricing. Process was quick and made relatively simple. A few hiccups w scheduling and activation but team worked through them and got my system activated on schedule
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I had solar at my previous house and was not happy. I shopped around this time and called 4 solar companies. Black Platinum Solar had the best upgraded panels and top quality system which have micro inverters on each panel. Great warranty too! Their pricing was very reasonable compared to the other bids. The app has a lot of information and easy to use. I have not lived through the summer yet with the solar to see the impact on my electric bill. Highly recommend!
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Expertly fixed my wiring in under an hour!
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Very skilled team. They quickly fixed my electrical issue without any hassle.
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Fun show!