Home Services reviews in Phoenix, Arizona

Luis Santiago and his team have done multiple projects for us, both small and large. They are always professional, polite and ON TIME. They do a great job and stand by their work. We're always glad to hire Serenity by Santiago - a perfect name for what they do! - and recommend them heartily to others.

Luis and his son sealed my roof. I had a roofer do it last time and Luis and his son did a way better job than the roofer. They keep you informed on the progress and timing, and are friendly and courteous.

Luis and his crew with Serenity by Santiago rebuilt and repaired my front door at my home when my home was burglarized.
Luis was professional, timely, and did great work on my front door rebuild. I highly recommend this company. They are meticulous with their craftsmanship.
Patricia Federico

Luis did an excellent job for me. His final bill was a little more than the estimate due to a change order but that increase was fully explained before the work was done.
The job took a day longer than originally intended due to the change order but it was still done on time.
Many thanks to Luis, Liam, J, and Michael. I will definitely call Serenity by Santiago next time I need handyman services.

Luis did an amazing job repairing some windows in our home. We have a unique architectural home that required a higher level of expertise and other contractors had declined the job. Luis did it expertly. Highly recommend!

If you are looking for great work and reasonable price they are the company to call,
We had an amazing experience with Luis and the crew at Serenity by Santiago.
They do great work, are always clean, and organized.
Love the way Luis would always explain and educate us with the process of work.
Always on time and got the job done on time.
I highly recommend Serenity by Santiago.
Great work!!!

The crew at Serenity by Santiago repaired a beam and stucco in my patio. They did an excellent job. They were pleasant, on time, and clean. Luis is a perfectionist who made certain that everything matched the existing stucco. I appreciated his attention to detail. He made sure the work was up to his standards. I highly recommend Serenity by Santiago for any repair work or construction.

Luis is amazing! We had an issue with a roof that needed immediate attention to prevent leaking during monsoon season. Luis made time to take care of the problem the very same day I called. It wasn’t because they needed the work. They were swamped, but he made it happen. I was shocked and so very relieved. I cannot recommend this company highly enough. From communication, to professionalism, to reasonable pricing, Serenity by Santiago is my go to for any type of housing repair or handyman services.

Luis and his team are fantastic! I have had several jobs done by his crew and he is always courteous, fair, and full of knowledge to share. He has done a major remodel for me that required permits to cut block wall and install windows and doors in an older home, as well as responding immediately to an emergency active roof leak in my home during monsoon season. Small or large job, Luis’s team can do it and you can be sure that the work will be done properly with high attention to detail.

On top of being excellent craftsman, the whole team are really nice people that are always and stay in continuous contact with status. All too often contractors don’t keep their word and/or are late, not Serenity by Santiago. They do what they say, when they say - they are reliable.

Other companies should take note of how Luis and his team operate because they set the example. Thank you!

Luis and Michael did a wonderful job on a small kitchen project for me. They were prompt, courteous and stayed in my budget. I will be keeping his contact information handy for the next time I need some work done on my home!

Luis did a PHENOMENAL job! He hung 2 large canvasses of art in our conference room - then cleaned up after himself! Quick, courteous, accurate and did it all for a good price. We will definitely be calling on him again. THANK YOU, LUIS!!

Luis and the crew at Serenity by Santiago have restored my faith in contractors. I hired Serenity by Santiago to replace all the exterior panels on the backside of my house, reroute some exterior plumbing and then paint the entire exterior of my home. The work was done to very high standards and completed on time. Luis does an excellent job of keeping clients informed; he returns phone calls; he and his crew consistently show up on time and display pride of workmanship in everything they do. Luis and his crew are a pleasure to work with. They are easily the tidiest construction crew I’ve ever encountered — at the end of every workday, all equipment was put away, power cords neatly coiled and stowed away, the entire work area left swept and clean. As a homeowner I certainly appreciated such respect for my property. I have since hired them again and have recommended Serenity by Santiago to friends and colleagues.

Luis and his team worked on my home for several months to completely remodel two bathrooms and renovate the laundry and living rooms. It was an adventure as during the process problems with sewer pipes were discovered that were a ticking time bomb. Luis was very communicative with me throughout the entire process. When the project ventures in to areas they don't cover themselves like heavy plumbing or masonry, they have a network of other contractors that are just as great to work with.

Luis was great about listing to what we want, making suggestions, and ensuring that we were happy with the results, and didn't complain about us being active participants in the project. In the end we were very happy with the results.

Prior to Serenity I tried working with several other contractors. They all ghosted me after a couple phone calls or even after showing up and giving me initial quotes. I even had one start and abandon halfway through one small part of the project. This was never an issue with Luis. Though sometimes the crew would need to take a day or two off from my job to do some warranty work on their previous jobs. This gave me confidence to call Luis up when the inevitable crack or blemish showed up after things settled. They showed up and made it all right at no additional charge. They really care and I can't recommend them enough.

Included are only a couple photos of the fantastic work they did.

Luis and his crew do incredible work! They are very detail oriented and will do whatever it takes to ensure the job is done right. We had our patio roof drywall redone, a leak on the roof fixed, and lighting and outlets added to the roof. While they were here I had him reinstall a heavy security door that was taken off a year ago by a company installing the entry door behind it. Luis did an incredible job of touching up the area and adjusting the door opener and door plate opening at the bottom to meet our needs despite a door that barely fit the new frame from the previous company. He added a custom made bottom flashing plate and painted it to match the frame. We are very pleased that the crew called beforehand to let us know when they are coming in the morning and keep us updated on the process and progress made. Pricewise you get what you pay for. I expect that you won't find quality work for rock bottom prices, so no surprises, don't expect the lowest estimates. They made sure we were 100% happy with the work and have a warranty for all work done. I would definitely consider using them in the future for more house projects as they come up. Very personable and friendly as well and they clean up and protect our house and pool while they work on it, so everyone here was pleased with the whole process from start to finish.

Dump free once a month with your utility bill. Recommend this place so far.

My trip was quick and easy just like to get in and out perfect

Bulk trash needs desperately to picked up at West Pima Street. Starting to look like a dump. DO SOMETHING!

What can I say it's a dump
I go there multiple times a month employees are always friendly and courteous

10/10 great service for people that aren't used to going to the dump

Arrived at one o'clock, second vehicle in line. Dumped my tree clippings and headed home in about 15 minutes

I Have had nothing but good experiences at this location. Keep up the good work.