Home Services reviews in Phoenix, Arizona

The trash wasn't picked up on one side of our street so I called to help my neighbors get their trash picked. There foolish system you have to deal with and every neighbor has to call separately to get their trash picked. We pay you to pick the trash weekly you messed up and now each and every person needs to call to get the service so disfunctional.

Free once a month for city residents makes this easy and convenient to take our overflow monthly trash for disposal. Monday's typically have a longer line wait time but even so, moves along quickly enough. The employees are always courteous.

First time i ever came here, must admit i was a bit embarrassed and scared but i told the gal in the booth this was my first time she asked if i had a utility bill and said follow the yellow arrows! The arrows lead me right were i needed to go, they have a person once you reach the "pit" so to speak, who directs exactly were you go to dump your stuff, very quick, there method works! Well organized! I completed my task with no problem..Staff is awesome very professional and friendky.

Nice place but they should have more signs instructing drivers as to what they need to do checking in

Notice!! Starting 12-1-22 - Bring your water bill or it is $100 cash deposit.
We came on a Wednesday, not busy at all.
Lady at the window in Lane #2 surprised me with asking for a water bill. She said I needed to give $100 cash deposit.
So we turned out butt around and went to find nearest bank.
The organization with arrows for the dumping process was cool. Follow the yellow arrows for residential. Nice big covered building to dump inside.
On the exit. Make sure you pull up and reweigh at the red shack, get some cash back.
Happy dumping.

Small load residential compost? Arrived at about 6am today and quickly checked in. We followed all the signs ended up at wrong locations. We ended up speaking with at least 4 reps in the yard. Please make it easier for residents to find the area for small load compost. We could not find the right location. One rep stated that the area for small load residential compost changes routinely. We were eventually directed to the trash dumping zone.
I had 6 large black plastic bags of compost material. I unloaded them next to a large pile of roofing debris. Hey, at least we avoided filling our alley trash bin..

I just have totally disappointed this transfer station ,, just now I was in line waiting for my turn to go to the cashier, and she ask me for my water and I'd. To show her,,, but some kind of gate guard came to mi and tells me go away its already close, I probably don't know how to to his job yelling people and call me layer, I pay a lot of money on water bills every month I don't deserve this type of service. , this happens on 02/22/2025- 3:00pm. Ths is not right.

The website isn't clear, If your weight is over 2000lbs plus trailer and truck or equal to 9000lbs so there is a $45 cash deposit even with a monthly water bill. If there is no water bill, it's a $55.00 fee and it's not refundable.

Update: I think it just depends on who's working the window that day because I have been charged, not charged and told many different things by different people.

Update: I took a bunch of files here and since it was just paper and boxes, I wasn't charged. I even was told to take it to a blue dumpster close to the entrance so when I was done I just left. This so far has been the best experience here.

Quick in n out get loaded in 45 minutes

It's a dump... Lol get it... Dump.. 😂🤪😝🏭 to be expected busy Saturday morning but the workers keep things moving smoothly, and prices are ok.

Horrible experience! Clerk was very rude and not descriptive on their price details! If you are taking anything that’s less than a ton do not pay the minimum charge on yours card, Just pay cash more than likely you’ll get a refund. In my case she charged me the minimum on my card and I didn’t get nothing refunded! And literally only dumped out 200 pounds of trash!

I pulled into lane 4 with my load of residential trash with I was hauling myself and was told I was in the wrong lane and to go back to 2 or 3. I asked why when the sign says residential self haul just like the other two signs. The puzzled look followed by stammering let me know that I would not get a reasonable answer, so before I left to go to the back of the line of 2 or 3 I informed the attend that they should take down the sign.

Always easy to dump here. If you have City of Phoenix utilities, you get 1 free dumo a month. My tree fell down with last night's storm, so I cut the rest down and dumped it.

If you live in Phoenix this is where the recycling happens. Very large city of Phoenix transfer station. I was able to drop off an old refrigerator. The location will deplete the freon allowing for a safe disposal.

Called ahead of time to get directions and instructions to drop off a truck bed load of miscellaneous building materials & other disgarded items. I was told there was a $38.70 per ton charge with a $10 minimum. When I arrived the girl at the gate informed us that a $20 hold was required to unload the truck. She would not take the $16 we had cash and we had to make a second trip to get the $4 we were shy. I wasn't perticularly happy by the grin the girl kept on her face as she took the $20 and let us through. Also, you do not get to dump anything without a fee unless you have a water bill in your name. Considering the amount of traffic unloading at the same time of day we were, there was no wait and we were able to unload in under 15 min. Overall it cost us $10.

You need your water bill in order to make drop offs free. Check your email or have a screenshot prepared in advance. If not, it’s 40$ which is insanely high.

It was my first time at the dump site and employee, Daryl Jones was most helpful in guiding me to the site and assisting with gloves and emptying of debris as it was very difficult for me.
I appreciate him!
BCA

Drive up they don't tell you,, that you need to pay cash? WHAT $145.00 deposit until you get to the window. 2nd time around lady says $125.?? WHAT CASH only!!!!! Where is this money GOING?Who's keeping track of this Cash Money on hand?

Throwing things away is cathartic. 🚮

Helped my stepdad clean out our storage unit and we had a big load in our trailer of junk to dump so we cruised over here.

They weight your vehicle and you have to out a cash deposit to enter the location. Then you drive to where you need to be. They have sections for yard waste, tvs, refrigerators, and mattresses.

The crew directed us to the big building and we reversed the trailer in and got to dumping. 🚮

The line was kinda long on the day we went but it went fast.

Pro tip: make sure to wear eye protection in the dumping area and bring at least $100 cash for the deposit. 💵

Their bookkeeping for small business service keeps my records organized and tax-ready all year. They provide clear reports that help me make smarter business decisions. I can finally see where my money is going every month.

Have Your Own Safety Plan Before Using City of Phoenix Transfer Station

On July 19, we responsibly brought home demolition materials and an old couch to the Phoenix Transfer Station—choosing the proper route rather than misusing residential dumpsters. The process began as expected: our vehicle was weighed, and since it exceeded a certain threshold, we were required to pay a cash-only deposit, refundable after dumping and re-weighing. While the system itself is understandable, the experience that followed was far from ideal.

We were directed into a covered dumping area and instructed to back in between two vehicles. As we followed guidance from the attendants, our truck backed over debris left in the unloading zone—something that most facilities take care to clear for safety. Unfortunately, this led to a tire blowout, forcing us to maneuver the truck out on a rim and attempt a tire change in the back of the covered area.

We immediately notified the attendant of our situation. His response? A shrug and a casual “that happens.” No offer of assistance, no concern for the heat, the delay, or the fact that we had a dog in the back of our truck. As we waited for a tow, we were told we had to move the vehicle out of the enclosed area because it was “not safe for them”—despite our own safety being compromised. The priority seemed to be closing the facility by 3 PM, not helping a stranded resident.

Eventually, the same attendant who had earlier dismissed our situation did return with bottles of water. That small gesture was the only moment of empathy shown during the entire ordeal, and I want to acknowledge it sincerely.

We recognize that 90% of life is within our control, and we could have been more vigilant about debris while backing in. But the remaining 10%—the unexpected, the human element—is where compassion and leadership matter most. Businesses and city services must remember that people come before profits and procedures. If Phoenix expects its residents to act responsibly, it must lead by example under our mayor’s leadership.

This experience was a reminder that empathy should never be an afterthought. I hope the City of Phoenix takes this feedback seriously and improves both safety protocols and staff training to better serve its community.