HVAC reviews in Phoenix, Arizona

The serviceman was nice and professional. Those running the company are NOT honest people. Twice they had me sleeping in a hot house, because they were supposedly coming that day. (I work nights and sleep during the day.) They lied on Friday morning and said the serviceman was running late. When he never showed up, I called and they said they had just received the compressor for my unit. Why did they make an appointment to fix it if they didn't have the parts!?!? They said they would come Saturday morning. They never came nor did they call me to cancel. Again. I slept in a hot house for no reason. I called them 5 times. They never answered. I then called them on Monday. They tried to blame the home warranty company by saying the warranty company bought the wrong part. I do not believe the warranty company is ordering specific parts. They lie. You would think that due to their dishonesty and incompetence that they would give me a discount, but no. Nothing. Again, the serviceman was good. But those answering the phone. who I believe to be the owner ir manager, are dishonest and do not apparently care if they provide good customer service.

Tech was very polite and knowledgeable. He arrived on time and was done quickly. He noticed an issue, took photos and shared them. He explained his discovery, discussed a potential fix and will send estimate on his recommendation. Excellent service and knowledgeable tech. Thank you

My technician was able to show up days before the other company that was called which was amazing because it was 114 degrees and my AC was not cooling! He was very professional, kind, helpful, quick and efficient! My AC was running low on Freon and was good as new in less than 1hr and affordable. I will definitely use this company again!

We had received a $4,000 quote from another company and called magma for a second opinion. They correctly diagnosed the issue and literally saved us thousands of dollars. Roman was very honest and friendly. I will only call this company in the future for all my future HVAC needs. Honesty and reliability that is hard to find these days. Great service from my first call to Diana to the job completed the same day.

The tech Rocky was knowledgeable and professional. I only knocked it down a star because he seemed rushed and a little inpatient with my dogs and lack of knowledge. I loved that they sent me photos immediately about the AC and air coming out of the vents. The company was quick to schedule when I called. The text before hand letting me know they were on their way was very nice.

Excellent experience working with Magma. The previous two companies our Home Warranty assigned were not up to snuff but Magma got us scheduled very quickly, were very responsive and reached out regularly to assist with issues. They were very clear how our choices would impact out of pocket costs with home warranty and helped us get back and cooling quickly with a new unit. Installers were amazing and had us fully back up in only 2 hours! Thanks Ray and Diana you were awesome!

Friendly and helpful technicians.

Professional and friendly staff.

Professional team and clean workmanship.

Honest and dependable HVAC contractors.

Great experience from start to finish.

Highly professional and trustworthy service.

Very satisfied with the installation service.

Same-day service was a big help.

They handled the repair efficiently and carefully.

My HVAC system runs perfectly now.

My heating system works like new now.

Top-quality AC Repair Specialists service, on-time arrival, smooth process, and great results.

Everyone was personable and professional from Christine in the office to the installers. We continue to be happy with their service.

They came to my house within two hours. Omar did a great job of repairing our air conditioner!

It's another hot summer day in Phoenix (110); so our HVAC is of critical importance to us. We called Wolff Mechanical Heating AC to fix and service our home AC, wanting also to make sure we were OK for the rest of the summer. Wolff sent one of the most professional and patient technicians one could ever ask for; his name is Derick, and all we can say is: THANK YOU DERICK, THANK YOU WOLFF! You folks get 5***** from us. We will use Wolff HVAC for all our needs--they are professional, patient, and trustworthy. Thank you again!