HVAC reviews in Phoenix, Arizona

Aubrey was great. On time. Pleasant. Quickly found the issue with our heater. Parts were needed so he headed right out for them and was back just a little later on in the morning to install. Our heater was up and running in no time. Thank you, Aubrey!

Ryan was very punctual and arrived at the appointment time. He is a diligent, hardworking, knowledgeable and skilled worker. Quality service all the way around. I would recommend Ryan at ACE Home Services.

Had a great experience with Gabriel. He was thorough and quick. He took photos and explained my system well. If you need ac or heating service I recommend Ace! Ask for Gabriel!!

Best service ever. They spent 3 days working on my plumbing. They are an awesome group of plumbers. They got me up and flowing in just a couple of hours. I highly recommend ACE Plumbing for any of your needs.

Dave Briseno JR was my tech and he was great. He fixed a few things on both my hot water heater and my new softener.
He was very polite, professional and knowledgeable. I appreciate the service he provided

After struggling to find help from different companies, we felt lost. The best decision I made vwas to make an inquiry about a new HVAC system at our local Lowe's store. They recommended ACE Home Services. My the results of this decision proved to be the best of all. ACE was phenomenal. My installation team, Zack and Awston, were great! They came to our home and completed the installation of our HVAC system. They both were very professional, kind, and answered all of our questions. My sales technician, Eduardo and his finance manager, Rebecca, were very knowledgeable and friendly. They made the ordering and financing process a breeze which included different options and a teacher appreciation discount! I recommend ACE Home Services. Thank you for all that you have done!

Eduardo-
Eduardo took the time to explain everything to us including all the different options . He was very friendly and answered all our questions. The warranties, are excellent!

I think his boss, Rebecca, should buy him dinner tonight. I especially appreciate the cash discount and the service offered and the warranty. Excellent. I’m glad we decided on this company!

Stewart showed up same day. Had a great attitude. Was able to get my unit up and running and made me feel very confident in his work.

I had another plumber snake my shower drain and break my cast iron pipe. It’s been a nightmare ever since. Justin was able to give me multiple options. One of them being able to dig from outside under my shower so I didn’t have completely rebuild my shower to fix the pipe. He was professional, kind, and extremely knowledgeable. Truly one of the best experiences I have ever had with plumber. I can’t recommend this company enough. I used them years ago as well after buying my house. Before we bought my house we paid a plumber to scope and look for cast iron they told us there was none. After purchase this company came back to help with an issue and was able to identify and outline over 30” of intersecting cast iron pipes. Knowing what you have is half the battle. They again gave us multiple options on replacement and pricing. They also assisted with a leech field problem that saved me from replacing it which would have ruined me. In my experience as a home owner when it comes to plumbing you get what you pay for. These guys are worth the money. Todays visit was a free quote, nothing paid for his help. Justin even helped us with a simple drain clog. Simple for him but beyond our skills.

Carlos Deldagilo was very professional and well versed at his job. After our service, he was able to address other plumbing questions and concerns we had around the house and was happy give us a range of estimates. Amazing guy and would love to work with him in the future!

I was very happy with Austen from Ace Electric. I live in an older mobile home, and was pleased that my home could be repaired. Austen is very professional and thorough in his inspection, explaining step by step instructions as he went.

Stephon was great! His understanding of home electrical systems was obvious. He expertly troubleshot my homes electrical problem and had a quote ready for me within 15 minutes of arrival. He was professional and polite, Leaving the work area as clean as it was when he arrived.

Dan, Ryan, Rance, and Aubrey were excellent in the professional behavior and work completion. The salesman was very reasonable and explained the work well. Ryan and his crew were polite, efficient, and explained the work as well as doing the installation excellently! The duct cleaning crew was professional and friendly while explaining the and even explaining a few points about the ducts in this home. I can recommend the teams and the work. I really appreciate all the pictures of the work. Thank you!

Robert was very polite and honest with what was needed. Very fair price so we contracted with him to complete the work.

It really went down hill after the work started. After 3 weeks I have included pictures of the finished product.

Ace was able to get someone out to our house very quickly. The technician arrived timely and was professional. He completed the work efficiently. My only compliant with ACE is pricing. The pricing for all ACE services is very high. This time it was $370 to spend 30 minutes installing a ceiling fan and light.

Our Experience with Nick the Electrician was Outstanding. Today when Customers have many choices, providing Excellent Customer Service makes all the difference. Our Experience with ACE Home Services and Nick was Excellent. We highly recommend their Services..Thanks again Nick

Ray was prompt, efficient, knowledgeable, friendly and respectful. Asked about our plumbing concerns, listened, and didn't talk over us. Understood that we understood and didn't talk down to us. Took his time, was patient, and provided clear guidance, information, and cost options. I'd hire him again in a heart beat. Cindy and Dave

Curtis Lauman, was my service Electrical Tech. He was great, very friendly, and offer several solutions to fix my issues with the outlets in the garage. He put a Power Surge on my electrical panel. His price was very reasonable compare to other guys in town who wanted 3 times the cost for repair, and was not very friend. I was very impress with Curtis and would highly recommend ACE and Curtis. Well Done.
Thank you
Happy Customer

Nathaniel and his co worker were very pleasant. They worked efficiently and was careful in our house. They did a good job cleaning up after they were done and made sure everything worked and showed us how to operate everything. I would recommend him and his company to anyone needing the types of services they offer. They had also installed a watersoftner for us about a yr ago and we were very happy with that service also.

Dan did a great job, providing a walk through of different options and recommended going with Trane as my new HVAC. This is the fastest decision that I have taken especially with a big investment and it was primarily because of Dan being very genuine and authentic. I hope the install goes well and I will come back with more updates in couple of months post install. I’m very happy with ACE so far and would recommend based on my experience.

Also on Dec 30, 2025- Gabriel Higuera did the HVAC install that lasted for couple of 7 hours. He and and his partner did clean work, was very polite in explaining the whole process for the day and in the end clearly demoed the test run of Heater and AC. Also post install clean up was awesome. Absolutely a man with no ego, who knows his work and it was perfectly done. I will recommend ACE for your heating and A/C install or repairs

The ACE technician was very knowledgeable, informative, and quickly achieved the service I requested. The price for his visit was quite reasonable, as well. Additionally, at my request, he explained thoroughly how my water softener functions and what settings and products should be best for my household.