Plumbing reviews in Phoenix, Arizona

The whole Roto-Rooter team is great. I’m the Master Plumber for West Shore Home, a home remodeling company and anytime we run into an issue/service that we don’t provide I always refer them to Roto-Rooter. They have come thru to help me and my team and our customers many times and have always provided excellent service. I recently met with Mason on a job and will be looking forward to working with him again in the future. Thx guys.

My technician, Mason, was on time and very helpful. Thoroughly explained my options and what he believed was going on, as well as how to prevent it in the future. Excellent customer service and a professional fix!

Mason & Robert were the best!
Knowledgeable, up-beat & competent!!!
Wishing Robert the BEST in his new career as a plumber tradesman🚽🧻🚰👏🏼

My water heater went out, called Roto-Rooter, best decision ever! First off, came within an hour. We realized it had been leaking for a bit so had to call out the part of the company that deals with that, promptly came over. I have had such a pleasant experience and I wanted to share. I will definitely be using them from here on out as my go to plumbing company!

Mason is wonderful to work with. He is thorough, informative, and knows his stuff. Called them and Mason was here within an hour. This is the second time we have called them and we had the same good service. You won’t be disappointed. Thank you, Mason

Mason and Danny saved the day! I'm very grateful Mason is very likeable I highly recommend him same day service they were her within a couple of hours

Mason was great and very knowledgeable. He spent almost three hours here trying to figure out our drain issue and communicated along the way. I would highly recommended him.

Mason, came with in an hour, and cleared our kitchen sink drain. He was very polite and porfessional. We are very happy with his service. Would use this company again.

We recently had a water heater break that caused significant damage to several walls and flooring areas in our home and garage. I truly appreciated that Roto-Rooter offers 24/7 availability, allowing me to call in the early morning hours and schedule immediate help.

Ashley arrived first to assess the water damage and explain what was needed for mitigation. She was incredibly friendly, thorough, and made sure we understood each step. Later, Mark came to diagnose the water heater issue. He was also very friendly and took care of installing a new water heater in a temporary location while mitigation services are performed to restore the area it was originally installed. This allows for us to have hot water while we wait for all repairs to be completed. He also provided recommendations to help us plan the next steps once repairs were done. The manager, Andrew, also visited and reviewed the services with us. He was very personable and offered for us to contact him at any point with questions.

Throughout the entire process, Ashley and Andrew stayed in regular contact and kept us updated on progress. After the mitigation was completed, they even provided a referral for a contractor to handle the restoration work. Once the restoration is complete, Mark will be coming back to move the new unit to its permanent location.

Overall, they have taken great care of us during a stressful situation, and we would absolutely recommend Roto-Rooter to others.

Mason and Robert found our sewer pipe using their camera equipment that had been buried for 50 years in the front yard. Mason ran his 100 ft snake to clear wipes and build up from our flat pipe. We are going to use Roto Rooter for our plumbing needs in the future.

Mason from Rotor Rooter & his assistant Tommy did a wonderful job snaking out our sewer line to make sure we wouldn’t have any future issues.
Highly recommended for anyone.
5 stars for sure!!

Called in an emergency service. They responded within the hour. Mason and Tommy cleaned out two of our drains and left behind a treatment to remove the foul odor coming from our sinks and showers. Highly Recommend Mason to anyone in need of a drain problem. Rotor Rooter offers a free camera on their website. Lifelong customers. My father used Roto Rooter over 70 years ago. They have never let us down. You get what you pay for in this industry.

Mason was quick to respond to my request, very clear in his communication, and was able to resolve the problem pretty quickly. What I appreciated most was him taking the time to explain the situation and possible outcomes before he got started so that hopefully nothing would be a surprise. Would definitely use again!

Incredible experience. I’ve always dreaded calling plumbers. I’ve been having an issue at my business for years. Every 6 months or so it would back up. We found a foreign object in there and plumbers would continue to clear the clog but not even try to remove the object. Mason decided to give it a go and using the camera and the snake he strategically and patiently maneuvered the two and was able to get it out of the line after about an hour. It seriously was incredible to watch. Him and his assistant Tommy were the best to work with! Will recommend and only be with using them from here on out!

Mason was able to come out and fix a major issue with backed up sinks in our warehouse. The sinks have been an issue here for years and he fixed things up in less than an hour.

Mason and Robert did an amazing job! They rook into account previous service and adjusted charges accordingly. I would recommend these guys over any other service in the Tempe area..thank you Mason and Robert!!!

Bud came through for us. Super gracious and kind to my Mom. He was thorough and we felt like we had an honest company on our side. 20 years of gunk cleaned put and Moms back in business. Thank you Cobra. Appreciate you.

Josh and Cobra Plumbing provided an efficient service and helpful information.

Cobra was extremely responsive, prompt, and reasonably priced. The work performed was well done. I would definitely recommend for your next job.

I love this business and have used them several times. They are quick, professional and reasonably priced. I've gotten to personally know the owner over the years and trust his work. I've never been disappointed or dissatisfied with their work. I would and have recommended them to family and friends.

The plumber was very thorough in his work and friendly too. He did a great job and now I get a hot shower! Thank you Cobra!