Plumbing reviews in Phoenix, Arizona

I called Friday with hot water issues. They squeezed me in with another appointment close to my address on Monday. I got a call when the plumber was about 20 minutes away giving me time to run home from work. They arrived at 8:30 am and completed by 10:15 with a complete remove and replace water heater!!! I highly recommend their professional service and team work .

Dakota did a check up on some recent work to improve my HVAC system and went above and beyond to make sure all is well.

Skyler was relentless. He went the beyond the extra mile to ensure that we had the best opportunity to finish the job or let us know exactly what was needed. He cleared the pipe and we had a great weekend. Thank you Skyler.

Actually hadn't had the pleasure of work, but they cold called me said they are taking over for Whitton who did all our community plumbing and have a free.... uh wait a minute.. I can tell you for a fact you havent done the plumbing for our community and where did you get your information???? "OK sir if you dont want our services" click.... Definitely red flag!!!

I needed repairs to my gas hot water heater so I called Whitton Plumbing, the firm that put it in our new build. They transferred us to OH NO and the nice person on the phone who I asked to get a price quote from said they would come out to give an estimate. She said normally it's a $100 trip charge but would waive it for me as a first time customer. So another nice gentleman came out and took a look and gave me a quote in about 2 minutes. I thought the bid was maybe high so I thanked him and said I would let him know. Again I had just called for an estimate as stated in my email appointment confirmation. He called his manager and put me on the phone with him and that's where the visit went downhill. He wanted to know why I didn't want to do the repair right now and seemed perturbed that I might have an issue with the price and I explained why, but he didn't seem to like my response and then he mentioned that there was indeed a $79 trip charge. It seemed like they make up the trip charge as they go along. I advised him that was not what was agreed to when setting up the appointment and since I didn't like the tone of the conversation, I advised them the conversation was now over and directed them to leave the premises as I was not putting up with their sales tactics. I proceeded to get a substantially lower price for the satisfactory repair elsewhere.

I had a great experience with our technician! He was top class and didn’t try to pressure me into anything. He took his time and explained to my wife and me our options for our water heater issues. I am definitely going to use this company again, and recommend that you use them too!

Greg was outstanding. Very professional and installed a new hot water heater the day I called for service. He had a new water heater on his truck, so there was no waiting. Ya, this was expensive, but no more than any another quotes I received and I felt they were fair. For the price and great service, I would use them again, but I hope I never have too.

Glad to have come across the number for oh No Plumbing & AC when we found ourselves with a clogged drain for our washing machine. James was professional and knowledgeable and was able to clean the drain quickly. They also sent a camera into our sewer lines for preventative measures. Their pricing was fair and the service was great. Definitely saving and sharing their info.

This is a great company to work with. I was making an appointment for my water heater and needed to add a pipe leak. Jen Worked with me to get a plumber at my house as soon as she could!
Greg is a professional, Does a great job explaining and Had both situations completed in a very timely manner!
Highly recommend this company!!

Was initially excited by a co-workers recommendation to try their service. However, upon the first visit, there was confusion and conflict on what was described to me on the phone and what the service technicians arrived to do. After resolving that issue, the team proceeded to do a cleaning on my vents and ductwork. I'll assume they did a good job since I don't really know and no pictures were provided to me like other HVAC companies that I've worked with have done, however, there was bits/clumps of dust left all around my house at each vent location where they had cleaned and no effort to vacuum their mess was made, despite having a vacuum with them (this was not the end of the world but not the best service). The team recommended I add UV lights to my HVAC system to reduce dust and I was given a price (that seemed reasonable) and I proceeded. They left in an effort to obtain the UV lights but were unable and said they would come back on a Monday to install between 8-10am. I agreed and took the day off from work to accommodate. Monday morning comes and I check my email and the time shifted to 12-2pm. Not a huge deal but thank goodness I took the day off. 3pm comes and nobody shows up. I call to check on the whereabouts of the tech and was told that he is not able to locate the tech nor does he have access to his calendar to know his timing. He said he'd have another department call me who MIGHT know his timing. An hour goes by and nobody calls. It's now 4pm and I call and get a different person this time and once again told that she is unable to access the schedule of the tech to know his timing or whereabouts but that she'd send an "urgent" message for him to contact me and let me know his timing. I asked if she could at least let me know if the service would take place that day/evening since I had waited all day and she said they are not allowed to confirm that kind of information. I never heard from anyone. I called around 6:30pm and explained what had happened and that I wanted to cancel the service. I explained that I had already paid for the two UV lights and needed a refund to which he said that would need to be handled by the billing department and they would call me. It's been a week and they have not returned my money nor has anyone ever called to apologize or try to fix the situation that took place. Terrible customer service and a complete disrespect for people's time! And more time is still needed on my part to try and get my money back for a service I never received.

You have a driver driving very unprofessional through the streets of the city of maricopa if you have a assign driver in this location I would sit down with him and explain the proper way to drive and be all in hurry driving over the speed limit bad reputation

Our technician today was great, he took the time to explain things, even educating us on other plumbing related things with our house. We were able to get an appointment quickly today and our technician communicated arrival time ect. With me. We will definitely use this company again in the future.

Greg was great, very polite and proactive. He answered thoughtfully all our questions and gave us useful recommendations to keep our water system running as best as possible.

Great service and customer care. Helped us identify the issues and worked with us for different solutions and stuck with it till completion. Highly recommended

Plumbing issues are always stressful but these guys know what they’re doing, highly educated and experienced, took their time and explained things very well. They have definitely earned my trust and my business!

I’ve had a great experience so far with Oh No Plumbing & Air Conditioning. Walter came to my home, performed a detailed inspection, and took the time to clearly explain every issue and solution. His professionalism, communication, and work ethic are top-notch. I really appreciate how he kept me informed throughout the process. Highly recommend his service to anyone needing HVAC help. Thanks, Walter!”

Am is outstanding and so nice!! He is quite knowledgeable and took his time explaining what was going on- he’s great! I had a hot water heater replacement.

I hate to write this review, but I feel it's necessary. This company has proven to be very unreliable. One of their sales representatives, Jordon, rescheduled my AC Tune-up appointment multiple times and ultimately never showed up. This caused significant inconvenience for both me and my tenant. Extremely disappointing experience.

Had my water heater tank give out, Ron did an OUTSTANDING job reparing and bringing everything back up to speed. Awesome customer service! Ron you ROCK!!! Thank you.

Mike was very informative and professional. He explained everything for us to understand clearly. He spent the time with us and he is clearly an expert at what he does. We are very happy we called
OH NO.

Thank you Mike!

Javier was great. Awesome customer service and very informative of the process. He provided an estimate and thoroughly explained the work to be performed and of the suggested preventative maintenance steps going forward.