Plumbing reviews in Phoenix, Arizona

We had an unexpected and disheartening slab leak three days after we took possession of our 2007-built home in Chandler. We barely knew what a slab leak was and called multiple plumbers to get educated/decide what to do.

ASAP Repipe stood out from the rest for a few reasons:
1. Prompt - Mike was out there in no time
2. Knowledgeable - they knew exactly what the remediation approach was, especially for the island sink which had others slightly confused
3. Fairly priced - while not the lowest bid, the combination of various aspects made them the best value and #1 choice.

Mike worked with us to set a project start date in a few days after we accepted the contract.

The 2-person job site team … Jordan and Nina were awesome. They arrived on time, communicated well, and did GREAT WORK. They were cheerful and confident and met the stated 3-day deadline.

The city inspector passed the job in the first go around.

All in all, I'm very pleased with ASAP Repipe (and I'm known to be demanding). I HIGHLY recommend this business if you're in the market for their published services.

UPDATE: UPDATE: I want to share my experience for anyone considering working with this company. Although they have responded to this review, I have yet to receive a return call. The representatives have consistently been rude during our interactions, and when they do reach out, it's often just to inform me that my warranty expired two weeks ago. This is frustrating because I had been in contact with the company three weeks prior. Due to their lack of professionalism in handling services, I have filed formal complaints with the Arizona Attorney General and the Better Business Bureau.

I strongly caution anyone thinking about using this company; if something goes wrong, they are unlikely to take any responsibility.

Good afternoon,

After reading several reviews, it’s evident that this company struggles with professionalism, and I'm quite disappointed. They don't even deserve a two-star rating; it misleads potential customers into using their services.

Last year, I had some work done at my rental property. Due to my schedule, I was unable to inspect the work personally, but I trusted their well-trained technicians and the company's reputation. Unfortunately, just 12 months later, I found myself facing the same issue again.

I first reached out on March 10, feeling quite frustrated. The person who answered my call displayed a lack of professionalism and couldn't de-escalate my concerns. They hung up on me after saying a manager would return my call in 15 minutes. No call came, not even the next day, so I had to call back on March 11. Fortunately, this time I spoke with a more competent customer service agent who listened to my concerns and assured me that a manager would get back to me.

When I eventually spoke with the manager, I found a complete lack of empathy regarding my situation. However, the manager did schedule a visit for March 12. The technician was supposed to arrive between 3 PM and 5 PM. At 4:19 PM, I missed two calls from the company, and when I called back at 4:22 PM, they informed me that the technician was on his way.

The technician arrived, assessed the situation, and claimed they had attempted to contact me for consent before making any repairs. However, I never received any of those calls. I learned from my tenant at 5:38 PM that the technician had been trying to reach me. When I called the company again, a rude representative informed me that the technician had sent me an invoice and was trying to get my prior consent to fix the issue. Again, I reiterated that I never received any calls. The representative mentioned all calls are recorded and that a voice message was supposedly left, so I'm expecting them to provide proof of those claims.

What frustrates me most is that I contacted them about the same issue located in the same spot that was "fixed" last year. They charged me a total of $2,933.97 for repairs that, based on the results, were not necessary to resolve the issue. Now, I’ve received a new invoice for $319.11 to fix the exact same problem. This inconsistency in communication and the way these events unfolded make it clear that this company is not taking responsibility for their actions.

I am supposed to receive a call from a manager tomorrow, and I expect them to be fully informed of the situation. I'm looking for a solid explanation as to why the $2,933.97 repairs from last year didn’t resolve the issue.

As my concluding expectation, I hope this company will reach out to provide a thorough explanation and collaborate with me to resolve the issue in the best way possible. Once everything is settled, I will share my final thoughts on the situation.

Thank you.

We had a great experience! The techs were friendly and professional, we were very pleased with their work.

Technician called me told me what time he would be here. He was right on time. Very polite and professional. Angel was great to talk with. Hearns family will definitely call them again if needed. Thanks ASAP

Full transparency: the job isn't complete as of now.
That being said, ASAP was the only company that not only followed up but gave updates regularly. They even to called to notify me that a plumber was available sooner than the scheduled appointment.
Vasa was courteous and professional. Walked me through everything and made sure I was comfortable before proceeding.

Stay tuned for the update once the job is complete (Given the experience thus far, I anticipate great things).

Speeding like crazy zooming through traffic not only that but doing so in a company truck would not make me feel safe having them come to my home with children running around my neighborhood

They did an amazing job in my property! I do recommend them👌

I love their work and was happy with my results!! I truly recommend them

I definitely do not regret calling Drain Warriors they did such a job on my property.

I had a great experience with Drain Warriors they were on time and very professional throughout the process.

The service from Drain Warriors was top-notch, and they fixed my toilet hella quick! Good peeps too

I had a damage pipe so I had to call Drain Warriors, they do a really good work I do recommend them!🤩

The service was prompt and professional; they fixed my leaky sink in no time!! I really recommend Drain Warriors 👌🏻

100% recommend! Daniel was Profesional, knowledgeable and most of all did the job right! Thanks for the great service!

I really recommend them. they came and fixed a broken pipe, I was more than happy with my results👌🏻

Service Done! (DANIEL & MIGUEL)Thank you! Short Call / Emergency , Thank You.! Drain Clogged, equipment on hand NO guessing and appreciate checking and finding a "surprise leak" (under de kitchen faucet) , and
WOULD LIKE TO SAY attentive to my specific issue. Tnxs

Drain Warriors did an amazing job!! I do recommend them their job is very neat.

This company has very good reviews, this is why I trust them.. I ended up calling and they answer, came down and fix my leak issue!! 100% amazing

Ivan and Reese were fantastic. They were efficient, explained what work they were going to perform before they started, then answered my questions as they were working.

The 3 men that showed app, who are very helpful and respectful of my home and of my animals. They replaced the water heater in no time after they got the parts that they needed.

Daniel is the best, showed up on time and saved our necks right before a party. Professional, friendly, and fast!