Home Services reviews in Surprise, Arizona

We met Kendall from CitiScapes at a garden show and hire him lay turf in our backyard and it was one of the best decisions we made. Kendall made the process so easy and the experience from start to finish was great. The entire team were very professional, courteous, and responsive. Stephanie and Sandra were in constant communication with us regarding the material delivery times, the work, and responded right way when we had questions. The job was on time, Jeremy the superintendent and Jose the crew leader did a wonderful job, our backyard looks amazing and they were both super helpful when we had questions. We highly recommend CitiScapes to anyone looking for good quality landscaping services.

The entire crew was great and worked their tails off getting a tough job done quickly. Cleaned up the entire area when finished. Very happy with everyone we have dealt with in the Cityscape Team!
Thanks for everything!

All of the team, from Kendall, Chris, and Jeremy were highly reaponsive. They sat down with us to plan our dream yard. Gave us pros and cons to what we want. Provided us recommendation based on their expertise. Their service is excellent and the work they performed was beyond our expectations. Their team was always on time, respectful and always cleaned up after. They even finisehd the project ahead of schedule. Even after the work was complete, they didnt just forget about us. We had some questions and they answered them, even came back out to the house to answer questions and make adjustments. I recommend this compant 100%

I hired CitiScapes to transform my backyard into a beautiful oasis. They did an amazing job from start to finish. They were very professional, courteous, and responsive. They listened to my ideas and preferences, and offered helpful suggestions and feedback. They completed the project on time and within budget, and exceeded my expectations. My backyard looks stunning and I love spending time there. From the owner Kendall to Victor and Victor, the knowledge and professionalism was top notch. I highly recommend CitiScapes to anyone looking for quality landscaping services.

We recently had the pleasure of doing business with the people at Citiscapes. We were on a tighter budget and Sean, our designer, was quite respectful of that fact. Ultimately, we did go over budget but Kendall presented the facts, the "what is" and the "what could be", and over budget was our choice. No pressure, just facts.

We watched quite a bit of the hardscape installation and came to regard the workers not as "tile guys" but as craftsmen. They were attentive to detail and created tight joints in the travertine with beautiful lines, curved and straight. It is tedious, heavy, and hard work, and they rose to the demands of a job well done with confidence.

We would definitely ask Citiscapes back in the future, no question.

Citiscapes transformed our blank backyard into a beautiful landscape.
The team, including Kendal, Stephanie, Jeremy, Jose and his crew, and Tony, worked efficiently and effectively to complete the project within two weeks.
They were responsive, punctual, and made sure to incorporate our desired changes.
Attached are photos of before and after work completed

We had a great experience with CitiScapes! They came to our house to give us a quote on 02/16/24, and our yard was completed on 03/22/24. As you can see from our before and after photos, it was a major improvement!

Kendall (owner) came out to do our quote, and he was very helpful in providing suggestions and staying within the budget we gave him. Jeremy (foreman), Jose (crew leader), and the rest of the crew did a wonderful job on in the installation. Everyone showed up on time, worked hard, and produced high quality work.

They paved the way for our little family unit to enjoy our backyard in a way we haven't before. Thank you CitiScapes!

The team at Citiscapes, were great. They understood the scope of work and completed it on time without a hitch. We wanted to add onto the back of our pool a grass area around pool for our dogs to be able to run all around the pool chasing each other and yes, more exercise for them. When I had the pool 2022 installed it took our past pool company 15 months to complete, this year they went bankrupt, and we no longer have a warrantee. I will be calling Citiscapes for our next pool installation.

Do NOT USE this company for outdoor lighting. We needed string lights for our backyard. We spent almost $1000 & they did an amateur job. They placed posts that are about 5'' feet tall which has our lights hanging where you need to lower your head every time you walk across the yard! Then the lights fall off the posts! Took me months to get them to come back & fix it. A couple months later they fell again. When you first contact them they will call you relentlessly!! But they don't answer your calls to fix their mistake. FIND ANOTHER COMPANY, DONT waste your money!!!

We just finished a fairly substantial re-model of our front and rear side yard. We're not new to this process. Over the years we have had the opportunity to work with several landscapers. From the bid to the final draw, these guys were perfect. No upselling during the bid meeting. They provided the HOA approval documents. The crew showed up on time day one and worked every day but Sunday until they finished. We knew what we wanted and they delivered. They were great.

I called Citiscapes to do a relatively small job to re-install some patio pavers I had to remove for ditching and to install a relatively small amount of 1/2" brown gravel. Joey came out promptly to discuss my project. He was polite, patient, listened to what I had to say and provided some input to enhance the look of the installation. As his team had finished another job a day early, Citiscapes was able to do my project the day after I signed the agreement! The work was done professionally and the results look great!

Excellent experience overall. Clear communications, timely responses, good products, and installation. They did what they said they would do and I appreciate that from a Company and their staff. I would definitely use them again and recommend them to others.

Basically doubled the size of our pool deck, transformed our poolside bar with travertine, added noice canceling wall, raised flower bed and large putting green along with plants to accent. My wife and I could not be happier with the transf

CitiScapes demolished an old damaged concrete pad and replaced it with a beautiful new much better concrete surface for a Basketball Court for our grandchildren to enjoy. They were very professional, very clean and very reasonable. I would highly recommend CitiScapes for your yard upgrades.

I had cityscapes landscaping based on their growing reviews, and unfortunately, my experience has been a complete opposite of what I expected.
To start with the one positive: the stonework is beautifully applied. The craftsmanship there is solid, and deserves recognition. Unfortunately, that’s where the good news ends.
It took three separate attempts to get the plants I ordered properly installed because they were repeatedly left sitting in pots in the sun instead of being planted as scheduled. By the time they finally addressed it the plants had clearly suffered.
The maintenance contract has been even more frustrating. I contracted for my yard to be landscaped and maintained four times. On the first visit, a crew arrive but did not speak English, and only one bush was trimmed. Their agreement was to prepare the yard before spring blooming, so I would have flowers for the season. That simply did not happen.
Then I was told I had somehow “slipped off the list. “After I called and got back on the schedule, the next appointment was canceled due to an “emergency. “Today March 3 they were scheduled to arrive between 12 and two. They did not show up – this time due to a “broken down truck. “ I finally received A phone call at 5:30 telling me that they were not coming.
Makes three separate excuses for failing to fulfill a straightforward contract. At this point, the pattern is clear: poor communication, scheduling failures, and a lack of follow through. A landscaping company can have beautiful stonework, but if they cannot reliably plant, maintain, or even show up as promised, that is a serious problem.
I chose use cityscapes because of their strong reviews. My experience has been marked by delays, mistakes, and broken commitments. I would strongly cautioned others to get everything in writing, and be prepared for repeated follow-ups if you choose to work with them.

Our backyard was nothing but dirt, weeds, and dog crap for years. I was so embarrassed by it. In fact, I tried to avoid going outside so I wouldn't have to look at it.

I really wanted a Gazebo and a small shed, but we needed to get concrete slabs first. So I got some quotes for extending the patio and add room for a shed, and to put in a large 12x12 slab for my Gazebo.

I was hesitant to reach out to Citiscapes because the job was so small and I was afraid they would be out of my price range. But their reviews were all great, which made me feel more comfortable about going with them over a smaller company.

Joey totally understood my vision. He never made me feel like the job was "too small" and I was actually quite surprised that his quote was in line with what I had budgeted. He even priced out things that I wanted to get done in the future.

I was so impressed with their work and Joey's professionalism, I reached out to them again for "phase 2" which involved more concrete, installing irrigation, outdoor tile, and a retaining wall for my plants. Again, it was right on budget!

I now have the backyard of my dreams and plan to use Citiscapes again when we are ready to do the front yard.

You can see the before and after photos below.

We absolutely love our new backyard! The crew did an excellent job. We appreciated their hard work. Joey and Jeremy were fantastic to work with. They were very helpful in getting a great design in place, communicating, and delivering last minute request. We highly recommend Citiscape for any landscaping needs.

Our experience with CitiScapes was absolutely incredible from start to finish.
It started with Sean, the sales representative they sent out. When he asked what I wanted done, I honestly told him I didn’t know I just knew I hated my front yard. Instead of trying to sell me something generic, Sean said he would rather create a vision for the space, and that immediately stood out to me.
I had four estimates scheduled, but Turf Luxe Hardscape never even showed up or called. After meeting with Sean, we already knew CitiScapes was the company we wanted to work with. He did everything exactly as promised our estimate was delivered on time and he even had everything fully prepared for our HOA approval, which made the process incredibly easy.
Once the HOA approved the project, the job was scheduled within days. The entire yard transformation took about a week, and the results are amazing.
Jeremy, the project manager, made sure everything was done right and that we were completely satisfied with the finished project. The communication and attention to detail from the entire team were outstanding.
I truly cannot say enough good things about this company. The whole experience was smooth, professional, and exceeded our expectations. We have received so many compliments from our neighbors about how great the yard looks.
We will absolutely be using CitiScapes again when we’re ready to do our backyard, and I can’t wait to get that project started.

⭐️⭐️⭐️⭐️⭐️ Great Job!

Had my yard graveled and some steppingstones put in, and these guys did an awesome job. Super friendly, quick, and everything looks clean and well‑done. The steppingstones are perfectly placed, and the whole space looks way better than I expected. Highly recommend!

Arizona Rainfall did a major transformation project that included dramatic landscaping changes in our front and back yards, as well as surface texturing our rear patio and driveway, and adding cultured stone to the front of our house for accents. The attention to detail, quality of workmanship, customer service and friendliness of Doug Smith, and the overall impact was extraordinary. When we have other projects to do we'll definitely be calling Arizona Rainfall.

Our new pool and spa exceeds all expectations! Arizona Rainfall goes above and beyond to make sure you are happy. Highly recommend.