Home Services reviews in Surprise, Arizona
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Very beautiful corporate office and friendly professional staff.
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$10,000.00 a month, this is what it buys you with CareScape - giving a one star rating because i can't give it a lower one.
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Great building design. Great folks and was very impressed with their services.
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This company is awesome. Always on time and the guys are always respectful and courteous. Their customer service is impeccable. Never any problems!
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I came on here because one of their drivers cut me off and then proceeded to get mad at me for honking at them, at first I wanted to find the owners email to send my dash cam footage but was unable to find any emails so I went to the reviews and saw another person complaining about their driving capabilities
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These guys do such a great job in my community I live in. I see there trucks everywhere. The flowers in the front of my community look so nice when in bloom.
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I love this place, friendly staff, comprehensive and competitive prices, as well as the impressive building and flourishing plant life all over. I will be sure to come back again and again. Thank you Carescape, I truly appreciate the great work you do!
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TerribleExperience. Unprofessional, careless. I swear those guys are under the influence more than half the time. Called to speak to manage kept getting the run around . The Girl receptionist was rude, disrespect, Unprofessional. AGAIN, WORST COMPANY EVER!
DONT DO BUSINESS W/ CARESCAPE!!
you will be disappointed!! -
Carescape has been the landscaper or our Association of 35+ acres for over 10 years and has done an excellent job of maintaining and enhancing this critical part of our property values. Additionally, their customer service is incomparable! We receive almost no service requests from the owners because Carescape addresses all issues so quickly. Kudos to Jeff Runyan and Mitch Owens!
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No clue how well they do landscape, but their drivers don’t know how the simple principal (and law...) of “slower traffic keep right” and they cause quite a bit of erratic driving and road rage issues while they are going down the road in the HOV lane while traveling slower than traffic in the far right lane.
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(This company has branches in several cities; our location appears to be served by their Cottonwood office.)
Hired by our building's owner, Carescape workers began removing vines that contained hummingbird nests, protected by federal law. When I told them they would be violating the law, they just laughed, smiled, and ignored me. Documented the entire interaction on video, which I will post in the near future. At least one and maybe two were lost.
In the several years I have seen Carescape (what a misnomer!) work on this property, I have never seen any work that I would rank above mediocre. But the workers on this assignment were the worst of the lot. -
Carescapes performs the landscape maintenance for our HOA. They are by far the worst landscape maintenance company. They leave a mess in everthing they do, they butcher the trees and shrubs and don't repair irrigation leaks. Where is the supervision. I would not recommend their service.
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This landscaping company has not done a great job. They've cut down over 15 of our trees (most didn't need to be cut down) in the neighborhood, left the stumps and won't to take care of them. Couldn't recommend them.
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Carescape has provided landscaping services to La Solana at the Grand for the past 15 years. We value them as a team member to keep our community beautiful. You could not ask for better partners. Thanks Carescape for being there for us.
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I utilized this firm about 6 months ago for a complete redo of my aging landscape on a one acre property in N Scottsdale. I had intended to place a review at that time, but neglected to. The complete process and experience with Carescape was TOP NOTCH!! From design, to suggestions and recomendations, to implementation and installation, each engagement with any of the Carescape team members I was pleasantly greeted with knowledgeable and extremely helpful and committed individuals.
Now 6 months out, 100% of my plantings have grown and matured and the yard looks fantastic!! We didn't lose one plant!!
I can safely and confidently give my strongest recomendation for Carescape and their team! -
Be careful with the crew that is driving this truck . I wish I could up load the videos .
I asked the guy why he was just blowing all the trash from the side walked ( trees they trimmed ) to my yard and he said it “ wasn't me “. I showed him the videos and he still said it was not me .
By the way this is not the first time that they do this . -
CareScape has been doing my landscaping for several years at West Point in Surprise. They've always done a great job and been responsive if I had a request. CareScape is a well run company. I highly recommend them.
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One of the things I love about this company is the fact that they take the time to train their employees on the right way to landscape the native plants to Arizona. Originally I was frustrated to see plants that were not perfectly formed or that were cut back all the way to the branches but then I learned that when they are just trimmed on the outside to make them “pretty” the inside is not getting the light it needs and is basically dying from the inside out. Also, the fact that they don’t just butcher the plants with trimmers and they use hand loppers to naturally trim the pieces is admirable.
Thank you for doing what is right for the landscape and not just doing the job as quickly as possible. -
This is the worst landscape company ever! Their version of trimming is cutting down every bush and scrub to a stump.while other areas have not been touched for years. We have weeds that have outgrown the bushes, they drive their big trucks on our sidewalks, damaging them and leaving tire ruts in the rocks. These guys are total hacks!
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Living in AZ I’ve seen a lot of tree butchers and terrible idiotic landscaping. These guys are a cut below the rest. They cut darn near every leaf off the bushes, cut tops off of trees and leave trash in their wake. They are possibly the worst landscapers in AZ.
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Carescape recently completed the complete remodel of our front yard: turf, trees, plants, paver driveway and walkway, retaining wall, landscape lights; the entire deal. The finished product is outstanding, and the work was completed in a timely and efficient manner. The work site was kept neat and tidy so my neighbors weren’t impacted by the work. The team was patient with all our questions and thorough in their responses. Carescape would be a great choice for any landscape work you need done!