Home Services reviews in Surprise, Arizona

The CareScape crew was great to work with! Ramone and his crew did a great job installing 7 trees - one large box and 6 hedge trees. They were very polite, knowledgeable and professional.
I would definitely use them again.

I thought that my neighborhood had the absolute bottom of the barrel landscaper for over a decade, now I wish that they were back! Carescape has managed to destroy any plant that had an ounce of life left. Then they leave the debris jammed in the remaining plant nub for the owner to try and pry out. They make sure to cover my patio in dirt and debris too. We have video of their crew purposefully blowing a large pile of dirt from the driveway into our yard. It takes special incompetence to make the neighborhood look the worst it ever has. I will be complaining to the HOA until they are gone and making sure that the neighbors do the same!

This company is a joke. I have no idea how they won an award for our neighborhood or anywhere for that matter. There are rock areas that haven't been raked in 13 months, there are bushes with weeds growing out of them 5' tall. There are countless irrigation leaks that get passed by day in and day out. They drive their trucks and side by sides everywhere through the neighborhood including sidewalks - causing damage as they fly through these areas, and block the residents from using the walking paths. Don't believe a word they say about being "green". The only thing they do okay is keep the trash cans empty, and even that is a stretch.

Great service and a great guy. All my landscaping was just how I wanted it

Very Honest and Reliable. Does and awesome job making my yard look great and cleans up after.

Jason has done such an amazing job on our yard! The last crew left our yard in horrible shape so very happy with the job done today. Jason made sure everything that we wanted was done and done correctly!

Lots to choose from!

Not a regular size Home Depot but they had everything I needed.....so glad.

Very clean, very well organized and the employee who is from Maryland was absolutely wonderful.

Always cool plants and landscaping supplies. With more traffic they can get a greater variety of trees. Let’s go!

The other day, I visited this location shortly before closing time to purchase some brackets. In a bit of a rush, I asked an associate to help direct me to the correct aisle. Unfortunately, I was initially pointed to the wrong location. However, an employee named Norman approached me and took the time to personally guide me to the correct aisle where the brackets were located.

I truly appreciated Norman’s willingness to assist, especially so close to closing time. His attentiveness and helpful attitude made a positive impression, and I wanted to take a moment to express my gratitude. Thank you, Norman, for your outstanding customer service. Employees like you make a real difference in the customer experience—we need more like you

I contacted Citiscapes because I knew I had a leak in my front yard irrigation system. They had someone out to me very quickly to work on the issue, which turned into a bigger issue than originally identified...which I kind of figured would be the case considering the system is about 24 years old now. Instead of just continuing to patch all the leaks which would have really run up a tab, Jared immediately gave me a quote for a completely new system, which was VERY reasonably priced. He had me on the schedule within a week and they got the work done quickly and beautifully. My tree and bushes are now very happy, as is my water bill, with the new system. Everyone at Citiscapes is friendly, professional and ensures you feel heard and cared for. Definitely recommend them!! In the next couple of years I plan to redo my backyard too, and they will be the first company I call!

My boyfriend found this company and scheduled an appointment.We got an estimate and the price was very high.
Our neighbors recommended another company that they use regularly and it was nearly a third of the price.

Super professional experience with everyone we worked with. Kendal did a great job quoting the job, explaining the process and provided us with a written estimate on the spot. Jose and crew did an incredible job with the irrigation install - the yard looked even better when they left. Jeremy was super patient as he worked with us to explain the awesome new timer they installed. Everything in our yard looks so much better - everything is thriving now that we have proper irrigation. Not only will we use them again in the future, we’ll recommend them to others. We’re so appreciative of their excellent work!

The entire crew was professional, flexible and personable. The project manager stayed in constant touch and made sure we were kept abreast of any schedule changes. Work was done on time. We appreciate working with Citiscape!

Fantastic company to work with for all of your backyard needs/improvements. They did an amazing job on our turf and pavers. Hats off to Brandon, Jeremy, Kendal and the crew for excellent customer service and going above and beyond to make sure everything was taken care of quickly and efficiently.

I couldn’t be more thrilled with the work done by Citiscapes. From start to finish, they were professional, attentive and truly passionate about transforming my yard. Kendall took the time to understand my vision and turned it into a reality beyond what I could have imagined.

Kendall not only has great design ideas, but he also makes sure the job is completed to perfection. The team worked efficiently and left the space looking absolutely stunning. My outdoor area now feels like a beautiful retreat!

I highly recommend Kendall & Citiscapes to anyone looking for top-notch landscaping services. Five stars all around!

Met them at a home and garden show. Came out to do an estimate quickly and got the work done in one day. We were finished way sooner than we thought was possible. We did pavers and turf.

So here is my highlights from my experience with Citi Scapes. They took a crappy back yard and made it look better. Their crew did a good job but fell short on some of the work and almost a month later it’s starting to show as grass is popping up everywhere. They scraped the ground with a shovel to clean up the grass weeds and yet that was not an effective process.
Also, they over shot the estimate on what they would needed for my yard. They left with a trailer load of sand and a large amount of pavers when the job was finished but not enough stone. So I guess I helped make them money on their next job. Bottom line they have been wasting my time with trying to correct it when it is inconvenient for me. Their communication and management leads a lot to be desired. My mistake was paying them their last payment before they corrected the work. Shame on me.

So today is 5/8 and your response is an email address to contact us. You have my number as does your salesman, your forman and office personnel yet somehow no one calls me. Makes zero sense to me but it proves even more you’re not a reputable company to deal with.

CitiScapes performed all work as promised in a very professional and timely manner! All workers and company representatives were efficient and knowledgeable in their area of expertise! Looking forward to my next project with CitiScapes!!

We went with a company that did hardscape before we hired Citiscapes to do the softscape. Long story short, it took the first company almost 6 months, with repeated repairs and fixes to do an adequate. We were hesitant to hire Citiscape because of the bad taste left in our mouths by the previous company, but we did.

Glad we did. It was night and day. We dealt with professional people, hard and diligent workers, the adjusted as things came up, a fair price and overall a pleasant experience and with great results.

The misters, have made laying out a breeze. The entrance to our house is showcase worthy. The plants were all big and healthy. The lighting added the ambience that we were looking for.

If you see a company with Pavers in its name, run away as fast as you can, and seek out Citiscapes. I bet you will notice a world of difference in the people, feel included in various decisions and, surely, in the final results.

Mike