Reviews of local pros in Tempe, Arizona
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Excellent service provided. Cody is a knowledgeable and polite technician. Would definitely recommend using this company for your AC needs.
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They really lived up to their name of One Hour Air Conditioning and Heating because I had no heat and they were out in record time, fixed the problem and the Jake, technician, was efficient, knowledgeable and very very pleasant. All in all a good experience.
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Our AC went out at 5 pm on a Tuesday. We called One Hour, and had an excellent experience. The customer service representative who took the call was gracious and helpful. We had Corey as our technician, who gave us a heads up before he arrived, was consummately professional and most importantly, fixed the problem in about 15 minutes flat. He took photos of the issue to show us what he was going to repair and took care of the work with no upselling. He was great with our dogs too :) The price of service was reasonable, particularly in light of the emergency nature of the service. We will definitely be using this company again.
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AC went out and they came the same day on a Sunday. I have elderly living in the house and this was very appreciated. They gave me complimentary caps for my unit and even fixed our side gate as they noticed it was sagging a bit. Family owned and good people, couldn't ask for anything better. Their text included a link to leave a review and it did not work for me so I searched for them to leave this review. You will be in good hands with these people.
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I couldn’t have asked for a better service tech. Jake was very thorough in his explanations of what he was going to do, and then in his explanation of what he found a very polite and very attentive thank you, Jake!
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Cody was awesome 10Stars. And your heroes club saved me some money. Wonderful experience. Glad I found you. Thank You so much!!! Aletha Jacobs
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My experience was great, and Jake was very professional and upfront with his diagnosis of our aging unit and his recommendations to replace the unit vs. costly repairs.
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Jake was great. Friendly, smiling , courteous, knowledgeable and he fixed our problem. Be thankful for such an amazing employee
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Earlier this month I was contacted by the courteous folks at 1 hour, informing me it was time for our heat pumps’ annual “check-up”. The folks at 1 hour make everything easy; from the annual reminder, to scheduling the appointment, to the great technician, Jake, who walked me through each of the system checks (very thorough) and the great shape our units are in.
Thanks to everyone at 1 hour for making it a pleasure to do business with you! I always feel like we’re in competent hands! -
Cody was very knowledgeable and professional. He took the time to explain and answer my questions. He took the time to assess every aspect of the current system and offered relevant information and recommendations. Thank you Cody.
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I appreciate their quick service and honesty. Even though I have to have a new unit installed, I know from prior research that they have offered a fair deal. If they can actually install it tomorrow (Sunday) I will be doubly impressed as well as grateful! UPDATE - Well they couldn't install it Sunday as they were at the mercy of the crane, but it was installed Monday. They did a great job.
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Cody was great, knowledgeable, courteous and thorough. One hour air is awesome and came over the same day I called. So happy we chose them for our AC and heating issues.
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Cody was fantastic! Listened to my problem with the thermostat and knew exactly what to do! The office manager took my call this morning (Saturday) and was friendly and helpful in scheduling Cody. Impressive company.. I definitely recommend them to anyone needing HVAC repairs!
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Cody did a fantastic job getting my Nest Thermostat up and working in less than 30 min. Very responsive company and he was very knowledgeable. Great job and great service! Thank you!
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One Hour service was able to schedule an appointment for the next day after work hours and showed up on time- not in a 5 hour window. Jake was friendly and helpful and walked me through the issues my unit was having and even went through to double check the entire system and set up in the attic to make sure there were no other issues. Would highly recommend.
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Ehren is a very knowledgeable and pleasant person. He quickly solved a problem I've been dealing with since last summer. I'm very glad to have someone I trusted for this
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Outstanding Technician, very Professional and knowledgeable. Made great recommendations. He is a great Representative for your company
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Jake represented the company very well. He explained the process of cleaning ducts and went over the details of an air cleaner which would be installed in the furnace unit and how this would improve the quality of air in our home. Jake is very passionate and understands a customers concerns. Friendly and respectful to our home. A pleasure to have met and talked with Jake. Thanks Jake. God bless
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10 out 5 of stars, honestly. Best service & tech's. Josh Nancarrow's been here a few times. Respectful, professional, quick, you point to ac, he fixes the thing, makes it look easy. Rock solid tech & company.
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Jarryd, was great! ! He was extremely professional and helped answer all my questions. I really appreciate the service he provided today!
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Dylan did a great job. He is very professional. He has a great personality.