Water Damage Restoration reviews in Tempe, Arizona

I can't say enough positive things about Zona Restoration! Aaron C. was our point of contact after our home was flooded throughout from a water leak. He took what was one of the most stressful situations and went the extra mile to make sure we were taken care of. He and his team provided stellar service. This is a trustworthy company and we would absolutely choose them again in the future.

We had a pipe leak in our ceiling and by the time we noticed water started to dripping through there was mold damage. Shane and Tony were the project coordinator/manager and they made the process seamless especially dealing with insurance who were stingy. We had a quote from a different company but Zona was able to do it for a 1/3 of that quote. Glen and Jim did the restoration work and they did a phenomenal job and repaired it 1 day earlier than projected.

5 stars for Zona Restoration! They expertly managed my mold remediation after water damage, professional containment, removal, drying, treatment, and clearance testing. The team was meticulous and left everything spotless. Special thanks to Tonia, she was super helpful, communicative, and made the whole process easy. Great company, highly recommend

Zona Restoration is amazing. They came out quickly and took care of my water damage with professionalism and attention to detail. Aaron is a stand-up guy who truly goes above and beyond to make sure the job is done right. Highly recommend them.

Glenn performed an outstanding job of highlighting aspects of which we were clearly unaware, which greatly assisted our insurance claim. His work was very thorough, well-executed, and pleasant. Zona Restoration is an exceptional company to conduct business with, as all of their staff are highly competent. The owner, Aaron Chapin, is an expert in this industry, and he has consistently gone above and beyond to assist my husband and me.

Overall my experience was great! Obviously not the ideal scenario having to call an emergency team to damage control a leak but Zona was great to work with! Shane & Jesse and their team’s are incredible! One specific tech that stood out was Santan, he had to come on a Sunday morning to check moisture levels and he was so kind and quick! Definitely will be recommending Zona in the future.

Zona Restoration has been really great to work with, every step of the way! They are professional, very responsive and provide quick and quality services. They found mold in three different rooms in my home and were able to contain/treat it quickly which was necessary for me because of my medically fragile daughter who has chronic lung failure. They went the extra mile when they offered to place an air purifier in my home for several days. I found Zona to be extremely attentive and accommodating to ensure the safety of my daughter. Thank you Robin, Shane, and Zona!

Exceptional team, great communication, and professional work!

From the onset of the project, Mary and Aaron, were wonderful to work with to support and complete the mitigation work. Once restoration work began, Shane drove the communication and process between my insurance and Zona, in partnership with Raquel, to provide the necessary documentation for estimates. When worked kicked off, Shane stayed engaged and continued to follow up to ensure the work was moving forward and ultimately completed. Very kind, professional, and always put me, the client, as the top priority.

Elizabeth and her techs at Infinity did an amazing job on making my home look like a home again.

What an incredible team and service provided. I would highly recommend Zona Restoration!

Jess was extremely helpful!!

Jessica was very easy to work with and helped with any questions I had.

Justin and Brandon were very professional and knowledgeable. They answered all my questions and made me feel good about what they were doing. A very positive experience.
Thanks

Austin W. and Josh arriving promptly after a water loss and quickly assessed the situation. They then proceeded to carefully begin the process of removing flooring after explaining everything they would do. Overall, the initial process was handled throughly and professionally. Thank you gentlemen.

Excellent responsive service by Nick and Dale

These guys are awesome and run 24 hours

Jeff and Jacob were easy to work with and explained the process very well.

Alex c. Israel c
Awesome job! Very professional.

Alex c and Ortega were excellent. They were very helpful with explaining and taking care of my home. Thank you guys so much .

Dylan is fantastic! Responsive, professional, and friendly. Makes everything clear so I understand what is happening and can make an informed decision. I highly recommend.

Derek and Cam came and handled the water issue that came up, they were friendly, professional, and most importantly fast.

I had Alex C. and Derrick C. come help us out with some repairs after water damage in our home. They worked hard and were in and out of my house in no time and cleaned up amazingly

Jeff and jacob did a phenomenal job of fixing a bad situation. Other jeff who was project coordinator and tile expert was very responsive and returned phne calls immediately