Appliance Repair reviews in Tucson, Arizona

DO NOT PAY FOR A SEARS APPLIANCE WARRANTY. They will not honor it. Sears appliance repair service is a nightmare. On June 12 we discovered our dishwasher had leaked and ruined the floor. Over four months, Sears sent a train of repair people, who often did not show up or have the courtesy to cancel the appointments, thus causing is to wait at home all day. This happend through June, July, Auguts and September. When they did come, they ordered a series of parts, none of which fixed the problem. So more parts and more missed appointments followed. We asked for a replacement for this irreparable dishwasher, and they promised repeatability that Sears would replace it as soon as they tried another repair tactic.
Fibally, when the repair guy, one of a cadre who'd visited our home to no avail, said he didn’t know what part to order next, the Sears Company told him they would not replace the dishwasher, period.
I told them we were done, and bought a replacement myself.

DO NOT get a Sears Appliances warranty. They are shamefully incompetent and will not honor their word.

Andrew is an excellent technician in all respects. Friendly, professional, knowledgeable, and very accommodating. it was a pleasure having him in our home and helping us.

Fast, professional, friendly service.
Michael had everything fixed and put back together within an hour.

I highly recommend Sears service.

After being stood up twice by this company our expectations were low. Ken diagnosed the problem but priced himself out of a repair. $1100 to fix an ice maker is totally out of line. There is no way that we would trust Ken or this company to work for us.
I believe this appointment had a goal of collecting $119 never to expect us to spend $1100 to fix an ice maker. I’m not sure who in their right mind would. Also, no consideration was given to us for waiting 8 AM to 5 PM twice with no action. We should be compensated for our time and lack of consideration.

Michael was courteous and friendly. Worked to reach the control panel on my older microwave, with buttons that work only intermittently. Unfortunately, the part is no longer available. Great service.

The workers were knowledgeable and professional. No problem there. Customer service is almost nonexistent. First you deal with a chatbot. Then you get sent to a phone number that gives you prompts. If it is a male voice, you will not be sent to an A.I. or live person, if the topic you want isn't available, eventually it hangs up on you. If you get the female voice, you may get sent to an AI assistant. She will tell you she can answer anything a person can. But she could not. Eventually I was sent to a live person, but the language barrier and connectivity made it difficult to explain the current problem. It took approximately 9 weeks to fix my range. I was given a wrong control panel part, then sent my part away to be fixed and took over a month to return. Every time I received an update, it was wrong, then they could not find my claim anymore. Every phone call, I had to go through the above steps to talk to someone. Eventually my claim was sent to supervisor which may or may not have sped up my fix. Will not get another Sears home warranty.

I just want people to know that Sears service only has 2 technicians, one of which is a supervisor who is probably not working full time, for the entire Tucson. First, they delayed and postponed my first appointment to the next day. Then, when they came out to diagnose, they did not bring the part and will take over a week to repair. So, I will be out of refrigerator for almost 2 weeks. Why would anyone be an idiot and spend $119 for them to essentially come out and say, “we can’t help” you! It is time for Sears service to
retire or stop cheating the customer.

Ken did a great job diagnosing the issue with our fridge and getting it back to normal. He clearly outlined the issues and what we could do moving forward to prevent them and maintain. The fridge best. He also took a quick look at my dishwasher to confirm something.

Very professional quality work. Came out same day I called. Ordered parts and installed next day!

This company has been servicing our rental properties for multiple years. Very responsive, honest, and efficient. Easy to work with and communicate with. Will highly recommend for use in the Tucson area.

Wonderful service! We called and right away within the next day we had a tech out. Tech was very kind and clean and right away fixed the issue. Yuri was very kind and explained with detail the issue. We will definitely use this company again.

Outstanding services from a customer-focused, service-focused company. My first call was answered on the first ring and service person dispatched within minutes. The service guy, Yuri, was not only on time, he diagnosed the problem and ordered the part. He came back the same day and installed the new part. These guys are on my "go-to" list from now on.

Call them they rushed over to help me. Had it fixed within half an hour highly recommend nice people. He's a good one!

A 2010 Kenmore refrigerator stopped working on a Saturday. Lazar responded within an hour, diagnosed it, and got it temporarily working during his visit. He returned on Monday and replaced the defective thermostat. The cost was very reasonable and eliminated the need to replace the refrigerator. I would highly recommend 7 Days Appliance Repair.

The technician came out and fixed both of our problems with the garbage disposal and refrigerator. He had all the part and tools needed to fix the problems. Outstanding!

These guys were great! I was so impressed by their honesty, and the work they did for me. No one else was willing to work on my coin operated dryer at my rental property. At first they thought i needed a whole new motor but when they checked, I only needed a $45 part. So honest. They were in touch with me all along the way. Highly recommend..

Very satisfied with this company. Got a same day appointment and the technician was polite and professional. He found the problem and fixed it quickly. Will definitely call them in the future for any other appliance problems I have.

7 day Appliance repair was an absolute pleasure to work with every time I have worked with them. They were available on short notice and accurately and correctly diagnosed and fixed the problem properly at an honest and reasonable rate. Thank you again for your quick action and service:)

Hands down, the best appliance repair people I've ever worked with and one of the best customer care experiences I've ever had. My dishwasher quit without warning. I called on a Sunday, fully expecting to get voice mail, but Lazar, the owner, answered the phone. He was ready to send somebody that day but I scheduled for the next day, Monday. Yuri showed up right on time and went to work diagnosing and fixing the problem. I should also say that he called ahead of time asking me to describe the problem so he was able to do some diagnostics in advance and arrange to have the right part on hand to save time. Yuri was polite and efficient. He worked confidently and with no wasted motion. After Yuri left, I noticed a new problem. The soap dispenser wouldn't close. Yuri came back the next day and removed calcium deposits that were causing the problem. A new problem not related to the first problem, but he fixed it at no charge. These guys are great.

I have used this company twice and they have been great! They have came the same day or next and fixed the problems at a reasonable price! Will definitely use them in the future

Excellent repair service. Looked at my broken washer the same day and was able to perform the repair the next morning. Fast friendly service with fair pricing