Contractor reviews in Tucson, Arizona

Worked with WSF & HD to install great flooring! The place looks fantastic! Thanks!

Promotional/Seasonal "AC Check" by Parker & Sons, a business partner with Home Depot.

--Trust is earned, and once it is broken, you NEVER earn it back.--

** I will no longer be using Parker & Sons to complete an AC check or for any HVAC issues, in the future.**

It's a shame that we cannot trust companies to do right by the customer--just because the company wants to "make a few bucks more." My family and I feel that we were taken advantage of, mislead, and that Parker & Sons tried to "upsell" us on a service that we did not need.

Pros: Friendly and personable in-store Associate who helps to schedule a seasonal AC evaluation.

Cons: a few, and they get worse-- 1) a Parker & Sons employee calls to advise me that the Service Tech is running a few minutes behind; 2) lacks professionalism during conversation (sounds like he's "just there for the paycheck"--needs retraining in speaking with customers). *Already off to a bad start and "the face" or initial representation for Parker & Sons.* 3) unable to reach ANYONE at the number listed 4) tried to "upsell" a service that was NOT needed, which was several hundred dollars.

"A few minutes behind," means 15 min at minimum and 30 min max. 1 1/2 to 2 hours later, still no service tech, and no courtesy phone call. (Time-Stamps are available.) I call the number on my Caller ID, multiple times and there is no answer. I call the number, sent by text, regarding the initial scheduling. She is quite professional and also upset that I have not been contacted and asks if want to reschedule or cancel-- I reschedule. The rescheduled date arrives, Tech calls and is on time. The Tech is courteous, completes the evaluation and proceeds to tell me that, "there should be water coming out of the PVC valves," and he's "concerned." The Tech pulled apart the PVC valve, removed a minimal amount of dry leaves and dust. He proceeds to tell me that if the the inside and outside PVC valves are clogged with debris, it could create a big problem inside the drywall and that he could fix it for $602, "right now," or choose a less expensive fix for approx $500. While his evaluation was correct, I elected to call 2 other HVAC companies for "a second opinion." I'm glad I did. Both Techs told me that there was a little to no debris (each Tech also ran hot water down the PVC pipes to remove any potential blockages) and told me: for there to be "water present" or water trickling out of the outside PVC valves, there HAS to be humidity--of which there was 0% on the day of the initial eval by the Parker & Sons Tech, and in the following days, after. Low and behold, a week later, it rained and guess what? The PVC valves released water.

Lesson learned: the $49 promotional fee for a Seasonal AC Check is not worth it. Two other companies were honest in their assessment. Parker and Sons has lost this customer, for good.

Do better.

Our carpet purchase and installation through Home Deport was incredible.

Installation went very well and systems were put in professionally.

New water heater

Excellent service

Have heard many complaints about installers for a variety of products had to redo things more than once

Ordered custom blinds, people screwed up the order third party company use to install wasn't very good, had to go all the way to corporate to get issues corrected.

The logs worked perfectly

Of course always has what I need.handicap bathroom. Multisex bathroom. Water h20 filter for you to drink.pleasant customer service

Great work by installers.

Couldn't really get anyone to pick up the heavy items I needed. 1 person did assist. Had to put my order on hold at customer service & the gal acted like I was inconveniencing her. So many people without a job & she wants to have an attitude. Wish I could have ordered online!

Quality of carpet was great. Installation was great.

HVAC servicing tech was great. Everything done on time and the system is functioning great.

Had an awesome experience with the guy that installed my new front screen/security door. He was fantastic as a person and he did a fantastic job.

This was a hot water heater installation. It was done professionally and timely. The installer was courteous, professional, and talented. Very positive experience.

Service tech was punctual and thorough, clearly communicating about a corroded flange that had to be replaced before finishing toilet installation

Unfortunately not worth the time or money. HVAC units work perfectly except for airflow to one particular room (which the system was extended to), and their assessment was that we need new units. Wouldn't use again.

Worth the extra money to have a pro do the work and haul away the old heater.

Carpet install looks great! Installers were both professional and courteous.

$900 for a service which would have cost $300 anywhere else! Scam