Electrical reviews in Tucson, Arizona

4.6 based on 1287 reviews Back to the listing
    5

    Icon Power is a great company, very dynamic and professional. Their team installed our solar pannels a couple of years ago. They did a great job then and continue taking care of us. Thanks

    5

    We had an outstanding experience with Icon Power and our project manager, Ivan Dagnino. Communications were clear and immediate. All the steps in the solar installation project and associated costs were explained clearly. There were no delays in project implementation; it was implemented 100 percent on schedule. Once operational, we met with Ivan to discuss how to interpret and track our solar usage. We are very pleased with the service and professionalism provided by Icon Power, in particular Ivan Dagnino. Thank you!

    5

    Zach and the entire team at Icon Power have been nothing short of amazing! From initial consultation to installation and long after it has been a great experience. They are very responsive and answered all the questions I had and took care of all concerns in a timely manner.

    I loved them so much that I have referred them to two friend who also had systems installed, they are enjoying their systems as well!

    My system has been up and running for a year now and the results are great. No more electric bill for this guy! Thanks again Icon!

    5

    In 2023, Ivan personally worked to correct a major issue with our two-week old installation when he worked as the General Manager at his prior company. He was truly amazing by coming out the same day and getting my system minimally functional again with the surviving panels. He did this dressed in office cloths in July!!! Even though he was the General Manger, he personally handled the replacement equipment and INSTALLED them himself in the 105F heat.
    Ivan is a true professional, sees things from the Customer's perspective, and I am happy to see he is the District Manager for Icon Power.

    5

    We were apprehensive about going solar so we joined a local community solar coop who evaluated several companies and settled on ICON Power and, we are sure glad they did, because the process has been efficient, expert and cognizant of our need to understand each step of the installation. Our primary project manager Ivan Dagnino has been with us every step of the way, patiently explaining panel placements, the timeline for the myriad of inspections and approvals needed, electrical panel upgrades and roof repairs. We found their recommendations for EA roofing and Volta electrical solutions as subs very satisfactory even resulting in our not needing a full roof replacement despite our roof’s advanced age, and adding much needed fascia repairs. A special shout out to Jerry the local manager who spent some time inspecting and showing us how to use the Tesla power-wall app to monitor the panels and with great excited wonder on our part momentarily started up the system showing the panels generating power to charge the battery while supplying all the electricity to the house as well as sending some back to the electric company … AMAZING and helped by getting Luis to improve some post installation roof repairs ,always pleasant Glafria in the office, she mostly but at times Sally ,helping triage our phone calls, no nonsense Shane and his skilled crew of panel, conduit, power- wall etc installers ,Eric who made one of the final inspections and Edward Luzania who had some early input. We particularly appreciated that excepting the Subs all were Icon employees and Icon will be our go to for any future problems and warranty issues. We whole heartedly recommend Icon Power a great partner in fulfilling our dreams of solar!
    Very happy customers !

    5

    Icon power was fantastic. Zach was very attentive from start to finish. Whenever we had a question, he answered it immediately. The installation crew was great. They were professional, and very meticulous on the installation of the electrical panel and solar panels. We are very excited to have gone solar, and Zach made it very easy to understand. I would highly recommend icon power to anyone. Thank you again Zach for everything you did on this project and for being there for us.

    5

    I couldn’t be happier with my experience with Icon Power. This spring I joined a solar cooperative, Solar United Neighbors, and our selection committee choose Icon Power as our first choice over four other candidates. The solar installation process moved quickly and smoothy, taking only two months from my first meeting with Jordan, the owner, to final start-up of the system. Everyone in the company has been fantastic. Jordan was very responsive to what I needed and wanted in a solar system, and he was always available when I had questions. The installation crew led by Jerry were on-time, courteous, professional, and knowledgeable. Every employee I came in contact with, including people in the office, were very pleasant and helpful. I am very excited to have solar power in my home now, and Icon Power made the experience very positive for me.

    5

    I was referred to Icon Power company by a representative of Generac generator company. I was seeking a solution for energy outages for my home. I was contacted by Icon’s local sales representative, Zach, within a short time. Zach came to my home and we went over all of my options, which were limited because my home is an all-electric home. Zach was extremely professional, answered my many questions and put together a specific plan for my home needs. I had time to investigate the quality of the materials they would use and found them to be of high quality in the industry. Zach was patient, informative and very honest in explaining how the government rebate would work. The company created my documents in a timely manner and installation began within a month of signing. Icon took care of all of the design drawings, permits, installation and inspections. The workers for the company were respectful of my property and my time. I was impressed when the local energy company came out to install the new meter and turn on the system for use. It took her 15 minutes and she said it was very easy because the work was done correctly. Zach programmed my phone for me and helped me optimize the system for my usage needs and continues to monitor it to make sure that everything is working properly. As an elderly single woman, Icon made this a very easy process.

    5

    Icon Power is a great solar company and Ivan D a lifesaver. Ivan assisted me and gave great information even before I was an Icon customer after my original installer went belly up. We had a complete failure of our Enphase mother board. Ivan and Icon were able to diagnose the problem, work through the warranty and get us back up and running at minimal cost. Thank you Ivan for your expertise. I am an Icon customer for life.

    Mike and Colette T

    5

    Experience was great, and everyone I interacted with was professional and courteous. Installation team was very efficient and got everything installed in timely fashion. Did want to shout out Zach Sweety for being a great point of contact and was very helpful for information and guidance from project start to finish. Really made the process smooth easy. Overall, fantastic service and couldn't recommend them more.

    5

    From the very beginning until completion, I was kept informed of every step. Michael was fantastic and didn't make me feel pressured. He was honest and told me if the panels were to cost more than my electric bill, not to get them. I even learned I had issues with my roof that I didn't realize. Issues that definitely needed to be addressed beforehand. Everything installed looks great no trash left behind. When the process was completed, Edward called me and took the time to make sure I understood everything and sent a follow up message letting me know everything was working properly. I am very happy with ICON and would highly recommend them for solar panels. Thank you ICON!

    5

    My experience with Icon Power has been excellent. After contacting them in October of 23, I met with Ivan D. who was our consultant for this project. He was both very professional, knowledgeable AND very kind. Ivan has been there for every step of the process. Even after signing the contract, he would send me texts or come to the house. As a result, I was always assured of the quality of this project. This is how business should be done, and I'm very happy to be working with Ivan for my solar installation.

    5

    I met with Zack to review options for solar at our home. He thoroughly discussed what work best, and we came to an agreement on terms quickly.

    Throughout the process, Icon is communicative about what is going on and when you can expect the next steps to occur. The install was done more quickly than we had anticipated, and the team was pleasant and professional. I especially appreciated the workmanship of the installation on our flat roof. The struts are robustly attached, and the conduit run is perfect.

    5

    We had a great experience with Icon Power. The installation process went very smoothly, and Ivan always made time to quickly respond to my million questions. We're very happy with our array and would recommend them to anybody looking to go solar :)

    5

    Zach and the team at Icon are great. They provided excellent customer service and communication throughout the buying and install process. Zach is extremely consultative when discussing options and we never felt pressured to make a decision or purchase. Highly recommend.

    5

    Very professional and communicative from start to finish. Smooth installl and timely. Every person that was involved was knowledgeable and helpful. Especially Ivan!

    5

    I am beyond thrilled with my experience with Icon Power, the solar company I chose to install my household solar system and backup batteries. From start to finish, working with their Regional Sales Manager, Zach Sweetie, was an absolute pleasure. Zach is a consummate professional who truly goes above and beyond.

    He patiently walked me through every available option, ensuring I understood the details and could make an informed decision tailored to my needs. Zach even helped me find a solution that made me a considerate neighbor—something I really appreciated. True to his word, he consistently underpromised and overdelivered, keeping me informed every step of the way.

    One of the standout aspects of my experience was how seamlessly Zach handled all the logistics and approvals, from my neighborhood association to the city and the power company. This level of care and attention made the process completely stress-free for me.

    The installation team was equally impressive—professional, polite, and incredibly informative. They kept me updated throughout the installation process and were transparent about their work at every stage.

    I wholeheartedly recommend Icon Power to anyone considering a solar solution for their home. Their commitment to quality, professionalism, and customer satisfaction is unmatched.

    5

    I must admit that I was initially skeptical about installing solar panels for my home, having heard numerous negative experiences. However, the representative was highly professional and provided references to other customers in my vicinity, all of whom I verified. Consequently, I decided to proceed with the installation. I am immensely grateful for my decision. The installation team was exceptionally professional, arrived on time, and performed the work as described. The support provided has been outstanding.
    Moreover, my monthly power bill has significantly decreased from an average of over $300 a month to a consistent $150 a month, with credits accumulating at the electric company. All the promises made by the company have been fulfilled. If you are considering installing solar panels, I highly recommend choosing their services. They truly excel in this field.

    5

    Icon was an excellent company to work with. We signed up for the Solar United Neighbors Co-op and were paired with Icon, and could not be happier with the result. Their team was easy to work with, incredibly communicative, and our sales person Zach made himself available to us every step of the way. Our system is up and running with no issues -- well done, Icon!

    5

    Zach, Matt and the Cerebrus crew did a great job. Zach was very available and responsive when we had questions, and walked us through the design and installation.

    1

    Icon installed my solar panels and we have had nothing but trouble with them After multiple phone calls and emails all Icon said was my Solar panels were working but didn’t offer any explanation why my electric bills were still high. horrible customer service.I do not recommend this company for your Solar!