Electrical reviews in Tucson, Arizona

My backup battery controller was having issues. I called the maker (ENPHASE) who suggested an onsite visit. They asked for an OK time. I gave them a 4 hour block over 2 weeks to NOT schedule. You got it, that was when they scheduled it which conflicted with a medical eye treatment that was hard to change. I spent 2 weeks trying to straighten it out to no avail. I was copied on email to the schedulers but nothing.
Michelle at Soar spent an HOUR on a chat with them to fix the issues. Thank you

We had our system installed back in August of 2015, and over these past 8 years, we have had only a couple of issues that had come up. In both cases the Solar Store was there to solve the issues. I originally calculated a 10 year ROI, which I am on track to achieve (give or take a few months). I chose the Solar Store back in '15 as I was looking for a quality minded company that was based locally and, hopefully, wasn't going to disappear after a few years. With a system that has a 25 year warranty, and not yet at the halfway point on my system, I believe we made the right choice in going with the Solar Store.

I have never been so pleased with a company before. Any work they do or did is done quickly and safely.
We have had our system for years and we saved even more money then they told us we we would.
I have no problem if a new customer would like to speak with me or would like to come an see our system and talk to us about it.
This is an honest company that you can trust. We enjoy working with them and whenever they come over we are happy to see them.

Solar Store service call on 1/31/24 was excellent. Jeff & Duane arrived 20 minutes early (outstanding), completed a thorough troubleshooting of my issues & resolved the problem. Jeff was particularly knowledgeable & also adjusted tank settings to ensure most efficient delivery hot water maximizing solar aspect. All questions answered & on to their next job in 45 minutes. Great work.

It has been an excellent experience from my first phone call to the one I just made. I am grateful to The Solar Store for making my solar paperwork complete. Thank you Areil and Jeff.
Carole Duckworth

the Pre-purchase meeting was very complete. The representative spent time ensuring the system would be sized properly.
The installation was completed in a timely manner, the technicians were polite and professional.
There was one minor problem months after the install that was handled quickly and completely.
We have been very happy with the solar panels and the Solar Store In genera.

All of the staff are friendly, knowledgeable, and just awesome professionals. The installation was done in a timely and efficient manner with top notch equipment and hardware. If we have future work done, The Solar Store will definitely be the ones I call. They have also provided follow up checks to ensure systems working properly even though everything is still 100%. I highly recommend them as your first choice.

Having spoken to a number of solar compnies, I found the Solar Store more thorough, more detailed, more knowledgable of their product, and very easy to work with.

The house that I purchased here in the area had an existing solar system. We had a couple of issues with the system and the Solar Store was able to order some new parts for us and get them installed and did a great job! They are busy as you can only imagine, but they were great about keeping us up to speed on the parts availability and then getting out for service to replace the parts. I've found them to be very professional and nice as well, so I'm happy that they have been taking care of us and doing a great job! :)

AMAZING CUSTOMER SERVICE!!!!
Ms Ariel was our initial point of contact and she gave us amazing customer care right off the bat. Realizing that we had a very urgent situation she worked with leadership to give the green light for us to receive an ASAP service call. Mr Emiliano and Mr Fernando came right out, verified our system, solved our problem and assured us of continuing incredible care. 10/10 highly recommended for anyone especially if you have a loved one in Tucson and you are caring for their service needs for their solar long distance. Absolutely the best service!!!! Thank you!!!

I have personally found this companies workmanship, fairness, attitudes, to be of the utmost best in quality and care. Even though the company we had install our solar, ERUS, went bankrupted, The Solar Store was the ones I truly wish we had used at the initial start. They not only agreed to take over the maintenance of our equipment, they have proven themselves to be reliable and thorough. As of 12-1-2025, I have had a few issues now with inverters. My most recent problem was one one panel apparently came unplugged. It was initially thought I had a bad inverter, but that wasn't the case, somehow it came unplugged. The tech tried telling me the was mouse dropping near by. Of course, that must have been one smart mouse to know how to unplug that inverter. Cost me $95.00 to come out and plug that back in. Now just a few days later, more panels are showing up not working. I am becoming leary of this company especially when things keep going wrong after I have to pay for them to come out.

They were very professional. It looks as if they will be able to get someone out within two weeks to review hookup. Then they have to set another appointment to complete the hookup that ADT did not complete. The estimated price to get my system turned on seems seems high to me, but they have me at a disadvantage since I need to get this system turned on and the final circuit breakers hooked up. I will make another review after I see the quality of the final job completed and the quality and professionalism of the Electricians/Technicians and the total out of pocket cost.

Finding the Solar Store was a blessing. My original solar company had decided to stop installing solar. So I , as well as others that are going through the same situation are left out there to the wolves as I describe it, and to try and find someone to take over your system. Some of the companies I checked out will nickel and dime you for just looking at your system first and then anything that needs to be serviced after that. It's crazy, but like I said I was able to find this local business that is well established and is there for my needs if anything goes wrong. They take pride in their work and want to make sure you are satisfied with the work that was done. Always keeping a good communication that makes the customer happy. Thank you Solar Store for helping me at my lowest time and giving me hope that a bad situation can be resolved! One very honored and grateful customer.....

Thank you! Your crews were hardworking, friendly and polite. Jessie was awesome, very knowledgeable guy and his work is very professional in appearance. They all get a pat on the back for working all day in 111 degree heat at my house. I'm looking forward to getting the system activated!

Excellent company!! I have a SunPower solar system and have been dealing with some bad micro inverters for a year. Since SunPower went bankrupt, I had to find another company to fix my solar system so I contacted the Solar Store. They were able to fix my solar system and get it back up and running in no time. I live over an hour away and they had no problem helping me out. I would highly recommend their services!!

I had a new water heater installed by the Solar Store.
The company has a great business model. The field supervisor is available to installers, if questions arise during the installation process. If by chance there is an issue after installation, the supervisor responds quickly and promptly to fix the issue. Great job Donovan.

My experience with the Solar Store has validated my choice to have them do my installation.
they are ahead of their time, addressing the needs of our nation in Tucson. I can recommend them to everyone. And I just recommended K Kent to another friend at the close of 2023

Update on June 24, 2025:
The inverter needed service because the screen was damaged by constant sunshine from the west orientation. After I reported this to the Solar Store, they dispatched a smart technician and he replaced And installed necessary items in order to Ring the function of The inverter to optimum function. Through the entire process, people from the Solar Store were attentive and productive, and I can read my electrical power production very clearly again. This means that years after they installed my solar cells They are still taking care of me and my needs. Thank you, Solar Store.

The Solar Store has been a trusted part of our community for nearly 30 years, and it shows in the quality of their work and customer service.It’s rare these days to find a local business with this much experience and dedication. I’m impressed with their professionalism, integrity, and the fact that they stand behind their work. Highly recommend The Solar Store to anyone looking to go solar with a company you can truly trust!.

Great, as always! The technician came on time, was very professional and courteous, described what he was doing and pointed out a potential problem they will deal with in the spring when commissioning the system. I strongly recommend getting the yearly service contract.

Fortunately employees of the Solar Store were working in my neighborhood the day I called the office. Michelle was kind enough to have them fit me into their daily schedule. My loose panels were tightened down in a few minutes.

I'm glad others have had a good experience, but the current staff has been completely unprofessional and incapable. Service technician wasted entire service call walking back and forth to his truck (I have video) and accomplished nothing, yet billed for service not rendered. Company has repeatedly failed to return calls from vendor (Enphase) to follow up on open case. Supervisor Jeff lied to my face and assured me he'd get to the bottom of it, then simply dropped the matter without follow-up. Repeated calls and emails to admin staff have gone unanswered. Seemingly just another sketchy Solar outfit, unfortunately.