Electrical reviews in Tucson, Arizona

I would like to thank 2 people before I review the company itself, Kevin (marketing & sales) who answered my call & used up quite a chunk of his time answering all my questions, listening to me vent my frustrations and reassured me that The Solar Store could help, thank you! Areil, at ext. #7102, you are amazing. I so appreciate your kindness, the information you were able to provide gave me such peace of mind.
After years of confusion and a fortune spent trying to navigate solar, I finally had a seamless experience with the Solar Store. The 2 calls I made today was a total game-changer, with such clear and helpful guidance, the patience, to walk me through every detail in regards to inverters, new technology and switching over monitoring, I was 100% confident I was making the right decision.
I was given an upfront price for a new inverter instal, and it was a fraction of the cost of the previous quote. Communication was seamless & honest - I am absolutely thrilled I was referred to The Solar Store. If the communication by phone is indicative of their service I have made the right choice. Kevin, Areil, thank you for turning this around. I look forward to being "adopted"!

Frendly staff

Sucks

good

Kool management

Outstanding service.

Always there for the customer

Managed efficiently and courteous to all

COX contractor services, they always get the job done.

They don't even answer the phones. I have been calling all day and it is busy

Not sure bout the work they do but wont give u a job unless u hace a perfect past

Cole and Andrew did a friendly professional job. We now have Internet and TV.

I used to work for these guys and they are awesome! The Tech's are the best out there. Robert is the best boss anyone's could have.

Our experience with A1 was very good. Danny our service tech was timely , pleasant, knowledgeable and focused on doing exactly what we needed to have completed.
The work was exceptionally well done and completed in a minimum amount of time. Having a background in teaching technology education, I will attest to the quality of the work. It was better than most of the service provided by local telecom vendors. We will be using A1 for our additional service needs.

Damaged computer equipment in my home in 2016.
Still refuse to acknowledge and compensate my damages.
Do not use, ask Cox for a first party technician.

My only experience is the old man driving the silver Nissan Frontier that should have his license revoked for dangerous driving. That alone would steer my business elsewhere.

Technician named Chris that came explained absolutely nothing to me about what was wrong, what he was going to do and what was completed. I was unable to connect to the Internet and COX sent this tech. Almost 2 hours after him being here he left and I was able to connect to Internet from my PC plugged in via Ethernet. I had already missed entire day of work yesterday and now 1/2 of today. Friday night after work is done I notice my TV won't connect to Internet. My thermostat won't connect. My phone won't connect. Technician gave me a business card with 2 disconnected phone numbers. Website phone is disconnected. COX gave me a phone number that NOBODY answers. Doesn't even say what the business name is just puts you on hold.

I Can't Get Them to Finish the Job!

I set an appointment and the tech (Joe) came out. Cool. The next day I checked out his work and saw this.

I texted him the photo here and asked him to return and finish the job and he gave me a time period he could return to close up the coaxial cable instead of leaving it out. He didn't come or call.

I called the "Field Manager" who couldn't seem to catch his breath when he answered the phone and figure what to do or say. He was completely discombobulated and asked my address finally. Nothing has happened by way of communication (ironic huh?) or service at this point. I would have given a higher rating if the customer service and follow up were there. I'm sorry they responded and Cox Communication uses them. Maybe you will have better luck!

DO NOT GET SOLAR PANELS FROM THIS COMPANY THEY ARE A RIP OFF! THEY HAVE ZERO FOLLOW UP FOR ANY KIND OF PROBLEMS NOT EVEN A SO CALLED OWNER DOESN'T FOLLOW UP! MY ELECTRIC BILL IS STILL SUPER HIGH OVER $200 IN SUMMER! THE PLANS THEY GAVE US TO SIGN OFF ON IS NOT WHAT WAS INSTALLED ON OUR ROOF! THEY PUT LESS PANELS ON OUR ROOF AND WAS A BIG FIGHT TO GET THE 3 PANELS THEY FORGOT TO INSTALL! THEY NEVER DID A FULL GO THROUGH WHEN THE SYSTEM WAS TURNED ON NOR DID THEY GO OVER HOW TO USE THE APP! NOW WE ARE STUCK WITH THESE USELESS PANELS AND A LOAN TO PAY! PLEASE DONT WASTE YOUR TIME WITH THIS COMPANY! I HAD A FRIEND CANCEL BECAUSE THEY HAD THE PANELS FOR 2 WEEKS WITHOUT SETTING UP THE INSTALLATION! MY FRIEND HAD TO PAY A RESTOCKING FEE WHICH WAS WRONG OF THEM TO CHARGE SINCE THEY COULDN'T FOLLOW THROUGH WITH THE JOB! IM TRYING TO WORK WITH LOAN COMPANY TO DO A BUY OUT AND TO GET THESE USELESS PANELS OFF MY HOME!

Loved the experience and commitment from this company! They were in close contact every step of the way and kept us updated on the whole process! Our solar panels are now installed and look AMAZING!!! 🙏🏽

I recently went Solar, Thanks to Mark Aguayo! He was so helpful and explained everything thoroughly. He answered all of my questions and made it an easy, smooth process.
Highly recommended, great customer service!