HVAC reviews in Tucson, Arizona
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Jason Lafferty, timeliness and professionalism at AC pro was exactly what our family needed. He helped me way out all options on the table within my tight budget before moving forward. I would highly recommend his services for anyone looking for qualified and dedicated individual. He was the best.
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If you’re looking for an honest and reliable company, I highly recommend Anthony’s Heating & Cooling!
Let me tell you about my experience—it was absolutely GREAT. Whether you need maintenance, a new installation, or help fixing someone else’s mess (like in my case), this is the company to call. Ask for Mike!
They came out the same day I called and provided a quote right away. Unfortunately, my compressor had gone out, but thankfully it was still under warranty. The part was on backorder and a bit difficult to find, but that didn’t stop them. Mike went above and beyond—he called multiple places right in front of me, on speaker, and pulled every string he could.
Because of his dedication, they were able to get everything fixed and our home cool again before dinner!
Mike, I’m truly grateful for the incredible service you provide. Thank you again for all your hard work sir! -
The office here never seem to know what the repairmen do or say. They never arrive when they say they will, and always come unprepared.
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The Ac system in our house was awful for years. Got in touch with Anthony’s and it’s amazing. Wish I called year ago
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same day appointment and on time. quality service, experienced and professional. highley recommended for all of your air conditioning and heating needs
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We have an older AC system in a home my mom purchased recently and despite it being old, Mike from Anthony's heating and cooling put some work into it and now it runs great! Thanks anthonys!
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My AC had been giving us problems and I thought I would try and save a few $$ and try to fix problem myself... well turns out I'm not AC guy.. Mike came out within a couple hrs and was was absolutely awesome! Very respectful, honest and couldn't be more knowledgeable. I'm the kinda guy to hang around and try to figure out exactly what messed up and what will fix the problem. He walked me through the whole process and taught me couple things on the way. I can't praise him enough!
I will definitely recommend to EVERYONE!
Thanks a million! -
My a/c quit on a Sunday afternoon and a friend had given me Mike's phone number. We spoke and he said he'd be out Monday. A little bit later he messaged me saying he might be too busy on Monday to make it, so he wanted to head over right then. By 5pm Sunday afternoon my a/c was up and running!
Great guy! Great service! -
Bottom line up front, Anthony's was a beyond stellar experience.
Our A/C went out on July 4th. We ended up calling Anthony's toward the end of the day, and he said he could be there first thing in the morning. The next day we were able to get ahold of our rental company, who said they had to use their own vendor. We notified Anthony's, who said we were still on his route, and that he'd like to still stop by. He said that if it was an easy fix, he would go ahead and fix it free of charge. They showed up in the next 10 minutes, and 5 minutes after their arrival our A/C was back up and running thanks to them!
They were both extremely professional, and explained what had went wrong in our system and how they could tell. This was easily the best experience I've EVER had with tradesmen. They're no-nonsense guys who will make sure you're properly taken care of. -
Called them around 6pm and they scheduled a visit for the very next morning. Mike was professional and courteous over the phone and in person. Alaskan air charged $500 for a freeon recharge, Anthony's was much CHEAPER! I highly recommend Anthony's for east Tucson residents.
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Mike has fixed my AC more than once. He always gives me an honest price. I highly recommend for repair or replacement.
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Mike is absolutely the best!!! Great responsiveness, personal service and he manages to fix it every single time. I trust him 100% to get the job done, always at a very fair price. He has my highest recommendation!!!
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I contacted Mike at Anthony's Heating a cooling several months ago to check my HVAC system. He was able to come to my house and evaluate my system a few days later. He explained what he was looking at and also provided advice that I could do to properly maintain my system and make it more efficient.
Fast forward a few months later. On a Friday evening when I returned home from work, my house was warm and it was apparent that my AC was not working. On Saturday morning I contacted Mike in hopes of getting an appointment for first thing Monday morning. Mike quickly responded and asked me to describe what the system was doing. After providing him the information he said he would be out later that day, on a Saturday.
As promised Mike showed up a few hours later and quickly went to work, and confirmed the diagnosis from the information I had provided earlier. Mike had the parts on his truck and was able to quickly get my AC working again while explaining everything he was doing.
Mike is very knowledgeable and professional, and the prices are very reasonable. If you are looking for someone for HVAC work I would recommend choosing local, by contacting Mike at Anthony's Heating & Cooling. -
Young Technician Andrew was 1st Class in Knowledge and answering All questions and concerns. Will Highly Recommend Service. Setting up appt for Hot Water Heater Installation.
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I had another popular local Catalina AC contractor come to do my annual AC service and he found the AC condenser fan motor bearings were going bad causing the fan to vibrate. One thing you don't want in June in Arizona is a bad AC fan motor going out. I asked for an estimate. When I told him I was going to get a second estimate he started yelling and cursing at me over the phone. He was going to use a cheap generic Chinese motor that was not the right speed or size as the original so I dropped him immediately. Then I called Platinum Air since the manager Al is a deacon at our church. He was polite and responsive on the phone and the price was not too bad so I had them do the work. Their price included actual factory parts specifically for my Carrier unit not cheap generic like the other contractor. Andrew came out with a new motor and replaced the bad one in about a half hour. He was just a really nice very professional and personable young technician. He informed me the other contractor put in the wrong size start capacitor previously for the bad motor as well. Bottom line they are not the cheapest but they are honest and trustworthy and just nice people to work with. There are a lot of crooked AC contractors in AZ. that will do shoddy work at premium prices. It was refreshing to get one that I felt I could trust and I have been an electrician for over 40 years. Thanks Al and Andrew for your customer service.
Edit: Wanted to sign up for annual HVAC maintenance and was quoted $280. Called another highly rated local contractor and it was $160 for the same service. What do you do that is worth an extra $120? Your price is not competitive. -
I just had a 2 ton American Standard heating & air conditioning unit installed at my condo. I researched Platinum Air on line for their reviews & BBB accreditation. This company is very highly recommended. I talked with the owner Al, the office manager Jay & 2 service techs. Everyone was very personable, professional & knowledgeable. Best of all after installation they were fantastic in their clean up. The techs were very Covid-19 conscientious. I was highly satisfied & they exceeded my expectations. I will definitely recommend Platinum Air & use them for all my future needs. Thanks to everyone. You are the best!!!
Cheryl B. -
After reading reviews about the quality of service, I chose Platinum and am very glad I did. Armando was fantastic - great communication, explained what was going on and possible issues, and gave options about how best to fix it. I trusted him and his approach and we spent far less than I might have with others. Thank you to Platinum and Armando - I hope not to need you again anytime soon, but if I do, I'll definitely give you a call.
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This family owned business went above & beyond in helping me out when my AC unit suddenly stopped working during a heat wave. Fast response! Excellent communication! The issue was quickly diagnosed & fixed. I am very pleased with the professionalism & work ethics of the technician. I highly recommend Platinum Air!
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I'm absolutely THRILLED with the routine maintenance service Armando and Andrew provided. My unit was working well but simply hadn't been serviced in awhile, so I wanted someone to check the refrigerant levels, test the electrical connections, and perform the kinds of technical maintenance that I couldn't handle on my own. After calling SIX other local companies, all who either wanted TWICE as much $$ as Platinum did (or who weren't even offering routine maintenance right now) I was lucky enough to reach Al at Platinum AC. He quoted me an almost unbelievably low price to send Armando out and I happily agreed.
Armando arrived right on time with his trainee Andrew and they got right to work. I could tell immediately that Armando was a knowledgeable and conscientious technician by the detailed and careful direction he provided Andrew throughout each step of their inspection. Informative, friendly, and easy to talk to, both of them inspected my system methodically.
Everything checked out perfectly, other than the fan capacitor which they replaced and now has a FIVE-YEAR warranty on it thanks to the quality replacement parts that Platinum insists on using. They didn't try to upsell me on anything, put me on a maintenance contract, or even sell me a single OUNCE of refrigerant that I didn't need, and I sincerely appreciate and respect that kind of honesty and integrity from the companies I hire to do work for me. I wholeheartedly recommend Platinum AC and will absolutely be calling them again the next time my system needs maintenance or repair. Thanks again, Al, Armando, and Andrew! - Kevin and Jill Kismet -
Great employees! From beginning to end the experience of replacing my air conditioner was made less stressful by all their friendliness and professionalism. They took the time to answer all my questions and were able to replace my unit at a great price, as compared to other companies that I had contacted.
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We are continually impressed with the quality service and polite, hard working crew at Platinum Air. We have been part of their preventive maintenance program since 2017 to extend the life of our aging unit. The program offers many benefits as well as peace of mind that Platinum Air is there to take care you.
We recently returned from a trip and realized a pack rat left us without AC. We decided it was time for an upgrade. The Platinum Air team went into action from helping choose the best unit to sweeping the last bit of dust after the install.
We appreciate the respectful nature of the entire crew at Platinum Air... their calls to see how it's going... calling to say when they will arrive and really DO arrive when they say they will... and setting us up to be nice and cool.