HVAC reviews in Tucson, Arizona
-
Had our A/C break down, called ACS and they had a tech out immediately! Ryan did an extraordinary job talking about what was wrong and gave multiple options on how to fix it. Highly recommend this company for HVAC emergencies and will be our goto for routine maintenance! Pricing was fair, quality was top notch, and most important customer service was amazing from start to finish!
-
Ryan had a contagious personality!
He was very professional ,thorough
warm & sensitive to our needs as a customer!!! -
Ryan is very kind and helpful. He clearly loves his job and making sure folks’ heating cooling systems are working properly.
-
Cody M. was very knowledgeable. And recommended preventative measures/services to keep my system operating longer.
-
My air conditioner broke. Of course it is 3 PM Saturday afternoon in Tucson, AZ and the outside temperature is 101 F. Brian did a great job providing us with two portable air conditioners to help us out. He cannot contact the manufacturer until Monday morning to coordinate the warranty repair. So he will be over here in the morning to contact the manufacturer to troubleshoot which part(s) need repair.
-
The sales process with Ryan was great; he was professional in explaining all the different AC packages and financing options available, which truly helped us make the decision to choose the Trane unit. The installation technicians were very professional and did a great job. The only minor issue was their reluctance to remove the tape glue on my kitchen window from the portable window AC unit that ACS let us use because we had no AC, which was a small detail that could have been handled differently. We truly appreciate Dan Wolters, the manager, who came the following day. He was incredibly professional, listened, very empathetic, offered a sincere apology, and took the time to thoroughly remove the glue on my kitchen window. He showed me how to use the Trane app, which was very helpful. He quality checked the installers' work and apologized again, assuring me he would address the issue with the team to ensure it doesn't happen in the future. Overall, despite that minor hiccup, we are very satisfied with the service we received and will use ACS for maintenance and any future AC needs. ACS offers fair pricing and responds very quickly, which is greatly appreciated.
-
Brian and Ryan showed up on time, diagnosed the issue and had the necessary part on their truck. They were friendly, informative, and professional.
-
My tech Dominick Kafader was great , explained everything to me and was quick. Would recommend him and the company.
-
First time using this company it won’t be the last. Very happy with the Service I received, Ryan was incredibly nice and explained everything so clearly and seemed be done very quickly.
Thank you again! -
I really appreciate the time and knowledge that Ryan gave me to address my concerns with HVAC filtration. He broke down all of the options for me allowing me the ability to make an informed decision that met all of my needs.
-
Ryan Lee is an incredible tech with extensive knowledge of the trade. Highly recommend him to take care of your system!
-
Regular maintenance was completed competently on our HVAC system. Dominick Kafader was pleasant to work with and answered all of questions and concerns.
-
We have used ACM in both our business and home for the last 15 years. I can highly recommend them for all your AC and heating needs. Their service is great, the people are great, could not be happier.
-
As usual, ACS service is fantastic! We did not have a problem, just a routine checkup, but the Technician Cody was attentive to my questions and offered information about how we could safeguard our system. Great job!
-
I have been with ACS for years. The service technicians have always been great. The annual maintenance is a good value.
-
Very quick response for after hours. Ryan was so helpful and polite. Got it up and running quick. Care back next day to service and will be back to fix some other issues. He’s great…
-
Dominick was great! He was very knowledgeable and polite. Overall we were extremely happy with the his work.
-
My furnace and ac were on borrowed time. Rather than repair and having to replace in 19-24 months, I decided to just replace both. The installers were great even with a glitch in the install. Have used them for years and always reliable.
-
Ryan was super helpful and knowledgeable! I was loosing my cool because I have two special needs boys that do not do well in heat at all. Ryan saved me and my kids from meltdowns. Thank you!!!!
-
Second time using their service, and both times I was helped by Ryan Lee, a true master of his craft. The work was done quickly and solidly. I will definitely be calling them again.
-
Very comprehensive check up of AC unit
Appreciated photos and description of what was happening and needed to be addressed. Ryan was very helpful and did a Great job. My only concern was the cost. Think the price inflated.