HVAC reviews in Tucson, Arizona

4.7 based on 5884 reviews Back to the listing
    5

    Had our water heater and split gas system replaced by one hour hvac. Also had them cleaned our ducts. 10/10 stars. Very pleased. Would recommend them. On time, excellent work.

    5

    One Hour Heating & Air Conditioning of Tucson has been an outstanding company to work with, and they have truly earned a five-star review. The entire team is professional, courteous, and clearly focused on providing excellent customer service from the first phone call to the completion of the job. Technicians arrive when they say they will, explain what they are doing, and take the time to answer questions in a way that is easy to understand.
    The quality of their work is excellent. Whether it is a routine maintenance visit, a repair, or a full system replacement, everything is done carefully, thoroughly, and with attention to detail. The technicians respect the home, keep the work area clean, and make sure the system is running properly before they leave.
    Pricing is fair and clearly explained up front, which makes it easy to feel confident about each service visit. There are no surprise charges, and options are discussed honestly so it never feels like there is pressure to buy something that is not needed. This level of transparency builds a lot of trust.
    Reliability is another big strength. Appointments are kept on time, and if there are any changes or delays, communication is prompt and respectful. In Tucson’s extreme temperatures, having an HVAC company that responds quickly and reliably is essential, and this company delivers exactly that.
    Overall, the combination of great service, quality workmanship, clear pricing, and dependable response makes One Hour Heating & Air Conditioning of Tucson very easy to recommend. Anyone looking for a trustworthy HVAC company in Tucson would be in good hands with them.

    5

    I can’t say enough good things about my experience with One Hour Heating & Cooling! My 5-ton compressor went out, and from start to finish the entire process was smooth, professional, and stress-free.

    The technician arrived on time, explained everything clearly, and treated my home with respect. They replaced my compressor quickly and efficiently, making sure everything was running perfectly before they left. The level of care and attention to detail really stood out.

    What impressed me most was their honesty and professionalism—no hidden surprises, just quality work and fair pricing. Now my system is running better than ever, and I have peace of mind knowing it was done right.

    If you’re looking for reliable, trustworthy service, One Hour Heating & Cooling is the company to call. They truly live up to their name and their reputation. Highly recommended!

    5

    I had a very old, and noisy AC/heating unit replaced with a high efficiency, very quiet unit. The installers, led by Armani, were excellent, they were efficient, knowledgeable and pleasant. But most important, they were thorough, taking the time to validate everything was properly installed and functioning as it should, -----caring just like it was their own personal property.
    I would highly recommend One Hour.

    Note the photo that displays the great connections from the AC to the house.
    First class!

    5

    Armani and Jim spent the morning getting this unit on the roof. Armani spent the afternoon making it purrr. He does amazing work and has a great attitude about his work! I'll use these guys again and will request Armani every time! Thank you!

    5

    Armani and his team did an absolutely wonderful job! Very clear explanations, always on time, and outstanding execution of the installation of 2 HVACs. They went well beyond any HVAC service provider I’ve had over many prior years. Plus their follow-on service is prompt and effective. I highly
    recommend them!

    5

    Prompt response, knowledgeable technicians, reasonable price...it's hard to beat these criteria.

    5

    The technician arrived early. He gave me a call to let me know that he could start well before my install time… that worked out great for me. Technician was very efficient and went to work and got the job done! Super friendly guy who even tolerated my dog bothering him.

    5

    I can’t say enough great things about the service I received. The repair to get my service cooling while waiting for a new unit install was excellent. The best unit install went smooth and easy. The team was extremely professional, kept the work area clean, and provided excellent communication as work progressed. I’m so happy with the whole process. Fast service, easy financing, professional all the way around! Thank you!
    In addition, having service plans means they come regularly to check my dryer vents, water heater, furnace, and filters. Really helps me keep maintenance top notch!

    5

    I called after hours and spoke to Chris. He had Josh out to repair the HVAC at my rental property in an hour. Tenant and I are very pleased with the service!

    5

    The company was easy to deal with and very professional throughout the process. Jayden serviced our A/C unit. He was very personable, professional, and communicated very well. We met Jayden because he helped my husband when he was broken down on the way home, so even after hours, he is an upstanding citizen. They tell you pricing up front when they find the issue and stick by it. I would 10/10 recommend this company to anyone.

    5

    Very positive sales and estimate experience. Thorough evaluation of my needs to find the right fit and address my concerns. Very knowledgeable and friendly. Not the cheapest or the most expensive, but the most reasonable for the quality of the product and services. Thoughtful, hard working and professional installers. Cleaned up after themselves. No complaints!

    5

    Victor was beyond professional, install of our water softening system was as expected if not better. Super happy with how friendly and informative he was. Provided us with good feedback and outstanding service

    5

    Incredible professional! Over the top amazing work and everything looks and works amazing!

    5

    Tailored Mechanical installed a new heat pump system for me, and I couldn’t be happier. Chris, Victor, and Jayden came at 8 AM and worked until almost 8 PM, staying until they finished the job. They worked really well together, each doing their part as well as working together on portions of the job. Everyone was completely knowledgeable and experienced in every aspect of the installation. This isn’t the first time I’ve hired Tailored Mechanical to do work for me. I’ve been working with them for years because I’ve been so impressed with their knowledge, work ethic, and their friendly staff. It’s sometimes a stressful experience when you have to have someone come into your house, but NOT with Tailored Mechanical! It’s more like having some of my friends or family over. I can just relax and enjoy myself. They always know what they’re doing and explain everything to me as much as I desire. Whenever I need just about anything done, they can do it and always do it well. I don’t even consider calling anyone else because they are the best I’ve ever dealt with. I will ALWAYS call TAILORED MECHANICAL!

    3

    Joseph, the tech was great. Really helpful and polite. Based on the recommended services and costs for those, I get the vibe that this is yet another company that way overcharges for services and takes advantage of customers that don’t know any better. Not of fan of doing business that way.

    5

    TM is a local company with a great management team. Thank you Victor for coming out to do my quarterly service. As always your team is amazing!

    5

    Very nice young man ! Polite and told me what I could wait on…. Thank goodness as all would have been close to 4000.00. We replaced it in 2017! Our last one lasted 27 years! Guess they do not make them like they used to! They came today and did the work and cleaned up like they were never here! I highly recommend Tailored Mechanical!

    5

    Joseph arrived on time to do routine service on our AC/ heat pack unit. He is knowledgeable and was able to answer all the questions I had. Tailored mechanical has been our AC service provider for a couple of years now, would highly recommend

    5

    They are very thorough with their inspections and they take the time to go over what is needed and why. Used them for a project and our experience was great so we now use them for our regular maintenance as well.

    5

    Highly recommend this AC company! Joseph came out to do a full inspection of our AC system a few months ago and gave us great, thorough information as to what was causing our issues so we could address those concerns with the company who provides our warranty. We had him come out again today to get a second opinion based on the recent work that was done and of course he provided such great information and explained things well. Will use again!