HVAC reviews in Tucson, Arizona

They were called in to repair a power cable to the AC unit that had been damaged by a pack rat at my mothers house. They were very slow responding, and charged over $300 to replace a fuse and repair the cable. Two days later the cable was chewed again and when the cable was checked we discovered that the repair man had used duct tape to patch the cable that had been chewed down to the bare wire. We called the company to fix the cable like they should have. The woman on the phone was belligerent and rude. The repair man never showed up for the follow on visit. DO NOT use these crooks.

Very poor customer service, I purchased a Fujitsu a/c system from Jay , who promptly installed the system, received my payment in full, and now will not return my calls for repair of my defective system. He failed to register the purchase from the manufacturer, and will not speak to me after the sale! Run from this company!!!

Thank you very much for the fast service my mother was without ac at 10pm last night and no company would answer there phone but Continental got to my mothers home in less than 1 hour and got it up and running in 30 min. was only the capacitor and I was expecting having to replace my ac unit already. (20 years old) thank you very much Jay.

After having 2 major heart surgeries past 3 months I've noticed I've had a problem with maintaining body temperature. Tonight we discovered our air was being difficult. When I called the gentleman on the other end was such a dream. They responded quickly & worked effectively to solve our cooling needs. Thanks to Jay & his right hand man we will be sleeping a lot cooler tonight. Thank you so much for making my life a little easier 😋

My in-laws bought an AC unit from Continental A/c Heating inc. They are having issues with the AC and have tried calling all the numbers listed with no response. They have been trying to get a hold of someone for more than 2 months. Next step will be to go to court.

I must say that my prior review on this company was all true up until the after care of this business. I recommend, let me rephrase that, HIGHLY recommend if you need a new ac then you seriously dig a little deeper into the company. I will never say anything bad about Jay. He’s a polite young man that seems to care about his clients. Let me tell you what happened so you are all aware of the business practices of this company. All was great till we needed our closet repaired because the guys did such a poor job when they attempted to fix it. This has been a stressful nightmare. We made every effort to contact someone to just get it fixed. Second attempt was no better. I finally hired a contractor that charged me $600.00 to repair what Continental A/C & Heating did. Although I demanded payment from them I was made to feel as though it was my fault I actually had to hire someone. To make matters worse our home is for sale. The inspector came and had no good news on the shotty work that was performed in my attic. They cut a supporting joice now requiring a contractor to come take care of it then on top of it all the last straw ... the ventilation system was never hook up so all those fumes were allowed into my home instead of out! How dare this company put my family at deaths doors. We are so blessed that the roof wasn’t blown off due to this. (Oh they also left a Clorox cleaning bottle next to the furnace) So I hope this is helpful to most that take the time to read till the end. From the beginning we have had no luck with them. Hassle every time we find something else wrong, don’t want to take responsibility for company actions, under investigation with finance company, never returns calls. If you choose to go with them I wish you good luck 🍀

Jay and his helper were very professional and informative. I was and am extremely happy with my service.
Kept his card and will definitely use them only.
My AC went out last night at 8:30 pm they were the ONLYones to call me back quickly and set up a first thing appointment.
Came in like superheroes to save the day.
Thanks to them we are up and running.
Thank you

I called this place a few weeks ago because my air conditioner condenser motor was not working anymore. They sent someone out, who was late. Their time table was "sometime before 5pm". They told me this at 8am. I waited all day and once the guy came (after 5pm) he said he didn't have the part and wouldn't until the next day at 8am. He didn't show up until well into the afternoon and mind you, its Arizona in August and we had no working AC. He changed out the part and was finished. Charging us over $700 for the part and labor. Not even two weeks went by and it stopped working again plus it had blown a fuse. I called them back to have someone come take a look. I called for 12 hours and no answer. Once I got an answer, the man said they would send someone out and no one ever came or called me. By that point I had called a different much more reliable company and they came and took very good care of us and were prompt and didn't rob us. Turns out the condenser motor we needed was a $60 part and they charged me over $700 for it and didn't even care that it stopped working. Please do NOT use this company! They are scammers and thieves! You're better off finding a more accredited and trustworthy company. I wish I could get my $700 back.

Excellent customer service.

AC pro great place they always have what I need I work for a heating and cooling company and I go there almost every day for the supplies I need great job AC pro

I have been coming to this specific location for a while now and every single time it is amazing service. From the time I pull up in the parking lot go to the counter to when I check out and leave. The team here Rocky, Hadyn, Chris, Paki and Jose (Just to name a few) have always been attentive, knowledgeable and respectful. They always have what I need and if not then they make sure I can get it ASAP.

My absolute first stop if I ever need anything HVAC related.

🌟🌟🌟🌟🌟
Top-Notch HVAC Supply in Tucson!

AC Pro Tucson has quickly become our go-to for HVAC supplies. Their customer service is unmatched always friendly, knowledgeable, and ready to help with whatever we need. The inventory is well-stocked with quality parts and equipment, and they’re always quick to get us what we need to keep our jobs running smoothly.

As a business owner, having a reliable supply house like AC Pro makes a huge difference. Thank you for making our job easier and always going above and beyond!

Highly recommend them to any HVAC professionals in the Tucson area. 👏🏼💪🏼

#HVACSupply #TucsonHVAC #ACProTucson #ContractorApproved #SupportLocal

We've been working with AC Pro since their grand opening here in Tucson, and they’ve been fantastic from the very beginning. The team is made up of hardworking, courteous professionals who go above and beyond to make ordering and deliveries smooth and stress-free. We haven’t had a single bad experience.

I had the pleasure of visiting the shop today, and as a woman in the industry, I sometimes find these visits a bit daunting—but I’m so glad I went. The team made me feel completely welcome and respected. We're proud to have AC Pro as our go-to shop for all our HVAC needs.

10/10 experience.
Thanks guys,
Lizzie

As a local HVAC contractor, we at Best Choice really appreciate the fast response, courteous service, and consistent professionalism from the team at AC Pro. Their efficiency helps us get our customers cooled down quickly and reliably — which is essential in this business. Thanks again to everyone at AC Pro for helping us deliver top-notch service every time.

Quick service

Very professional. Great service

Need a new HVAC system or an old one repaired. Comfort Control does a great job!

Called theiremergency line on a Saturday when AC shut down. Called back within 30 minutes. Came out early Sunday morning and repaired everything quickly and efficiently. Top notch. Trustworthy!

This company was recommended to me by a personal friend these people are the best if you ever need any air conditioning repair please call this company and call this company only they are the only people in town that will do a fair honest job at a fair price again thank you comfort control comfort corporation for your speedy attention I called yesterday afternoon they sent a technician out 7:00 this morning and by 10:00 a.m. it was properly diagnosed the parts were picked up in town improperly installed they did a complete check of the air conditioning system certified it to be perfectly working

Jeff Michels came to SaddleBrooke to look at the house and then provided an attractive proposal for new Bryant equipment. The installation was done in one day, efficiently and neatly. It is very difficult to research HVAC equipment with all companies sounding very similar. I feel confident that I have a good system and fortunate that I found a good company to work with.

Air Conditioning went out on the hottest day so far. The team at Comfort Control Corp came out right away to diagnose the problem. Super friendly people. Jeff was able to give us some great options and educated us on all of them so we could make a very informed decision. Very honest . Pricing was extremely comparable and even beat some other pricing we got elsewhere. I wouldn’t go with anyone else after this top notch experience . Thank you , Jeff and Team and Comfort Control Corp.