Plumbing reviews in Tucson, Arizona

Thank you Mike for your speedy service and recommendations. Mike is a very knowledgeable person and provides plenty of information and takes his time to explain the pros and cons of the systems he has to offer. We liked that he is transparent and helpful. We love the water and my wife loves how her hair and skin feels. It was almost immediately noticeable the difference in the water. Again, thank you Mike for your service.

We love our steamer, it works like magic and we have a safer, cleaner environment for our dog--the real home owner.

We are so thankful that Mike knocked on our door because we were thinking about investing in our home by purchasing/installing a water softener to protect our plumbing and water lines. We had just been talking about it when Mike knocked and he gave us a wonderful and succinct presentation about the system and its many benefits. Within a week, Mike returned with the installer and installed everything before Noon, so about 3 hours. It was almost immediate that we could feel the difference in the water and our skin. The reverse osmosis system drinking water also tastes great and matches our fixtures perfectly. It’s like it was there when we moved in. We are thankful to Mike, the installer, and Pure Home Southwest for a great and affordable system. My amazing husband and I cannot be happier.

Extremely happy with our water softener and RO system installation! Mike was very informative, helpful, and very responsive. Mike and his plumber was in and out with clean installation just within the morning. His financing system was very straightforward and fast to work with. Highly recommend to anyone looking to install water softener and RO systems.

Mike has done a great job in helping us get set up with our water softener system. His was flexible with us in when we we're available to get ot set up, and he was able to get it all installed in less than 4 hours. He did a great job in digging, you can't tell that anything was done. We recommend this water system to anyone out in Southern Arizona.

Very helpful.
Easy access
Good prices

Employees were friendly and helpful

Still waiting on a compressor I was told was ordered...

Always the best service and great crew. The go to place for all your plumbing needs

This place was awesome! The man working was so helpful and even though they were losing in 15 minutes, he was still nice and pleasant.

This is a small version of a bigger Ferguson store so they don't have everything big in stock. however they do a good job of telling you which of their larger stores does have it in stock so you don't have to waste time running around trying to find it.

Every time I frequent this establishment all three gentlemen behind the counter are very polite helpful and very very knowledgeable. I won't go anywhere else for plumbing needs. Kyle Travis and Angel are very knowledgeable and will go out of their way to help!

Called to make sure we could go in and talk to someone. They said we could and they were open. Drove all the way there and told we had to make an appointment. I specifically asked that question on the phone. They said Monday- Friday you don’t need an appointment, only on Saturday. So we drove about 20 miles and we’re turned away. We will find somewhere else that cares about customers and giving them correct information and service.

My wife and I are remodeling our kitchen, looking for appliances so went the their store. A young gentleman behind the desk didn't great or even look at us , so we told him we are looking for appliances and he replied appliances are at the back of store . So after wondering arround in the appliance section for like 15 minutes without anyone showing up to see why we are wondering we left the store.
So I will NOT recommend them at all.

The only reason we went to buy a full set of kitchen appliances from them is that they carry 36" Bartizzoni stove ,but We have never had a nightmare experience worse than dealing with Ferguson, they made remodeling our kitchen experience a nightmare!
Starting from the staff in the store who are always bored and don't want to deal with the customers, to their WOSREST OF THE WOREST INSTALLATION contracted company.
Here is a few of what they did :
They Cancelled my Microwave installation at the last minute after I paid for the installation three months earlier which left me with a short period of time to find another installer.
2- the installer damaged my brand new kitchen cabinets and didn't bother to apologize.
3-Another installer shoved garbage into my mail box just because we were telling them to wrap the appliances and be careful with them not hitting the walls!
4- lastly we returned a scratched hood and received confirmation that the return item was received and now they can't find it and keep emailing us asking about a return item they lost !
SAVE YOURSELF THE HEADACHE AND FRUSTRATIONS AND Don't SHOP AT FERGUSON.

WE have had a TERRIBLE experience with Fergusons. We ordered a full set of Wolf Kitchen Appliances --including 2 ovens and gas range top and hood in SEPTEMBER, 2021. More than one year later, the range top and hood have still NOT been installed correctly. We are now dealing with Wolf directly. We have made dozens of calls in the effort to get this resolved. I would strongly urge you to seek out a different supplier, unless you like dealing with a nightmare.

My kitchen designer recommended this place as a source when we remodeled our kitchen and bathrooms. The customer service was very poor, especially for the amount of money we spent (two high end tubs, new faucets and shower heads for three bathrooms, six sinks, including a double porcelain farm sink, light fixtures, three new toilets, and more). It was almost impossible to reach the service provider (Jillian) directly by phone because you get transferred around endlessly. She was very slow about returning calls and I never could get delivery dates from her, which was very frustrating on a project of this size.

She made recommendations for sinks that she said many people wouldn’t choose - why would you do that? The kitchen faucet she recommended was a touch on & off, which broke just over a year after purchase and we had to change the batteries several times. It was a pain to crawl under the sink & replace 12 (!) batteries, so why would you recommend it, except that is was more expensive, increasing their margins? It stopped working altogether on Thanksgiving and my husband had to disable the touch feature.

Unless you don’t care about service, I would avoid this place like the plague. You will deeply regret doing business with them. I would give no stars, if possible.

We walked into the "showroom" and nobody was their to "show" us the products. Home Depot just made a lot of money because this place has no salespeople.

Shout out to Linsey Petersen. My wife and I were working with Lindsey on some high-end appliances when our kitchen remodel contractors had a 'slow-down'. Six months later we went back to Lindsey and made the purchases. She was very professional in not constantly calling us during that 6-month period. And she patiently had to re-educate us on the pros & cons of each appliance. I would not change a single thing about the way she handled our purchase. Job well done.

3rd place i went to find a cartridge for my bathroom sink faucet and I found one but it had different seals on it so got help from the counter guy he looked at it wasn't sure if it was it so looked online still no help so then i said maybe a updated design other than seals looked exactly the same so then he asked the other counter guy he said it should work it was a Pfister product and I put it in an yes it worked so faucet back in action.

In the process of upgrading my countertops, I went to Ferguson to purchase my new kitchen faucet unit. Georgia was very knowledgeable and helpful in selecting the right one in the correct color I needed. Thank you!