Appliance Repair reviews in Little Rock, Arkansas

Brandon Sykes was our Atech technician today and last week. He was here for two reasons: problem with refrigerator and dishwasher. His knowledge regarding both problems was excellent. He diagnosed the problem with each and advised repair to the refrigerator and gave us an estimate on the dishwasher -- both Samsung appliances (don't buy).

He was here to day to repair the refrigerator -- great job, done efficiently. In addition, he was clean-shaven, neatly dressed, and courteous. I would have him back anytime to meet our appliance repair needs. Regarding the dishwasher -- we are determining whether to purchase a new appliance or repair this one -- weighing heavily on the side of purchase because the one we have is a Samsung.

Atech is fortunate to have Brandon Sykes as an employee. Treat him as well as he treats his customers. Way to go, Brandon.

Kenny Fliming, was great! He called ahead of time to let me know when he would arrive and he showed up early. Kenny was very nice, quick, answer all my questions and took care of me real quick.
Price wasn't bad and I will be using ATech again and will request Kenny Fliming.
-John

Fast, responsive, professional, friendly, highly experienced and highly competent. Did a great repair (next day!) on a troublesome dryer. Wow. Thanks A-Tech and Marty Robertson, our repair person. Don't bother to call anywhere else!

A-TECH was able to rapidly diagnose my broken refrigerator, help me work through the extended warranty process with LG and then get the parts order and repair very quickly. They have worked on three appliances for me over the years and my absolute go to company. Cannot recommend highly enough!

Both ovens failed on Thanksgiving. Local repair couldn’t even check on them until Dec 11. Called Atech on Monday after Thanksgiving and they came Tuesday, ordered parts and explained what had happened. Fixed perfectly as soon as parts were available. Very nice Technician and great service!

A-Tech appliance repair!
WOW!!!! Talk about a business that has my business for the future and if anyone wants to ask me about who I would recommend for Appluance Repairs A-TECH is THE BEST CHOICE, they drive from Springdale to take care of my washer, it’s actually running better now than it was when I bought it brand new 3 years ago from Lowe’s!

Way to Go A-TECH!! I don’t give out reviews unless your GREAT!!

Brandon was very courteous and helpful. He explained to me the situation that I had with my washer as well as my options. He was very thorough and not in a rush. Atech, thanks for sending.Brandon!!😁

Ronnie and Brandon did a phenomenal job and took care of our clogged drain in our Whirlpool refrigerator. I'd recommend ATech to anyone! They are friendly, helpful, and take care of their clients. -Jarin

0 stars. Do not recommend. I have a Viking stove that was not igniting properly. An inexperienced tech came out that had to call the Viking help line bc he didn’t know how to troubleshoot the issue. He cleaned the oven and said there was nothing else he could do and charged me $170. The problem persisted. Another tech came out for an unrelated issue a few months later. I brought the issue up then, and I was once again told that “sometimes this happens,” that they had already addressed it and there was nothing else to be done. Now, the igniter has quit working all together. I called the A-Tech office. They refused to wave the service fee to come back out to fix the problem that they were unable to fix to begin with bc it had been longer than 90 days. Very inexperienced. Unwilling to do the right thing to help customers.

Ronnie from A Teck Applance was here today to fix my oven. I can’t say enough good things about him. So courteous and professional! Did an excellent job in a short amount of time. Will never use any other company but them. Thanks Ronnie!

Didn't use them for the repair. Paid for the trip call and diagnosis. It was $99 plus tax and not cost effective to repair my LG washer. The tech did however find the issue quickly which was a small tear in the bellow of the front loader. I used eternabond tape (used for RV roof repair) on the tear and no more water leaking from it. I would have never found the issue myself. It was worth the $99 to have someone tell me what was wrong and fix it myself. Maybe I can get a few more years out it now. Very happy with their service.

ATech was able to fulfill our needs within two days. Our Fridgidaire dishwasher had been leaking and as soon as we called ATech, they sent Marty to check out the problem! He called before he came to my house and he was polite and attentive. He immediately knew what the problem was and it was fixed in minutes! I would definitely recommend them for service!

Have a fairly new Maytag Front Load Washer that had decided to just hum, while keeping the door locked and no way to turn off the machine. We had purchased an extended warranty so called Home Depot for repairs. They turned us over to A- Tech Appliance for service. So we talked to the scheduler and she indicated that it would be the next day before they could make the repair call. A- Tech Appliance called about two hours latter and asked in they could come the day that I called, but late in the afternoon. Of course I said "yes".
That afternoon about 1:15pm got a call from the service guys, "can we come early?" Ronnie, and Brandon, arrived and diagnosed the problem and made the repair. We had just had a new Maytag Dryer delivered the day before and they even made sure that is was installed properly.
Really great professional service!!

I bought a new dishwasher a few months back, and unfortunately, it's had a couple of issues draining the water. The repairs were covered under warranty, however, though ATech appliance. Ronnie did the repairs, and really knew his stuff! Really friendly guy, and all of the folks I've spoken with at their office in the scheduling process have also been extremely friendly and competent. I'd certainly use them for other repairs.

Ronnie Harris is always punctual, helpful, and informative. Ronnie helps us understand what is happening by explaining anything he is doing, as he is working on our appliances.
When we call A-Tech we always request Ronnie. We will suggest A-Tech and Ronnie to all our friends in need if appliance repair.
Thank you Ronnie, you Rock!

Ronnie went beyond and beyond to fix and my family’s washer and dryer. Literally not being able to wash for a week was like when in the hell will I be able wash my damn. He kept me from getting frustrated and even showed me a trait or 2 but he was exceptional and displayed complete genuine class. Ronnie is his name from Little Rock Arkansas and believe he will continue to have my business.

Today is December 23rd. Have been trying to get refrigerator repaired by ATech under Lowe's Extended Warranty since early November. Tech arrived in November and diagnosed work and ordered parts. Returned a few days later and installed one part that only fixed a part of the problem but said he needed additional parts and ordered them and scheduled another appointment for 2 weeks. Company called the day before the appointment and said they had to reschedule because the tech quit and they would have to assign it to a different tech so it was rescheduled to 21 December. Then the tech called on the 21st saying that he couldn't make it but he'd be here on the 22nd. When he hadn't called or showed up by 4 pm I called the company and asked to speak with the manager. The lady promptly told me that he wasn't available but the tech would be at my house on the 23rd and she would have the manager call me. By this time I had progressed from mildly annoyed to really PO'd. The lady (not the manager) called me this morning around 11 and said "I'm sorry, but the technician won't be able to make it today but I've rescheduled you for Monday between 3 and 6 pm. This is absolutely outrageous and I have reported this to Lowe's management.

Brandon was the technician who showed up on time to address my refrigerator problems. He provided terrific service and was very professional. He went beyond the call of duty to help me clean behind my appliances. I highly recommend A-Tech.

Great Service! Setup the service appt with one call. Day before ATech called to confirm the date and time. Ronnie and his co-worker arrived in the promised window... even called me when they were 10 min out. They helped me troubleshoot a misbehaving Insinkerator Instahot. Professional, friendly and very helpful. When the need arises, I will call them again!

Ronnie Harris was great! Very professional and honest. I was given an hour window for when he would arrive and he was on time. I’ll definitely be saving Atech’s number for the future!

When I set up my initial repair appointment, I asked for late afternoon so that we'd be sure to be at home. The tech called at noon to say he was on his way, and when informed that we would not be there for a couple of hours offered to reschedule for the following week. It was inconvenient but we picked a day that someone was sure to be home for the entire appointment window. However, the day of the appointment they called to tell us they would have to reschedule us again for the following week, when nobody would be available until the late afternoon again, which they'd already shown to be too difficult to work around. Overall, deeply unsatisfied and feel like I've wasted my time being jerked around.