HVAC reviews in Little Rock, Arkansas

Inspection and estimate of ducts for repairs. Todd was professional, courteous, and provided me with a lot of information and suggestions. The communication from the company was very good. I am impressed with Dash heating and air, and would recommend them.

The whole service visit was a $87+tax lessons learned on how they operate. Instead of fixing the exact issue with the blower motor they insisted on a manufacturer recommended fix that required an entire blower motor assembly. I chose to go with someone else that fixed the problem part for less than half of the quote I was given by Dash. Also, pay attention to the details of their service fee "waiver".

I consulted DASH on short notice and they were able to provide me with service the same day. Justin was very helpful and informative about the presenting concerns/issues I was having with my AC, and talked through each step. He was all ears for questions and explained using terms I could understand. Overall, Dash has great customer service!

Dash is awesome. My furnace went out and they responded right away. The technician was there and fixed it within a couple of hours. Amazing.

Todd was excellent.
Showed up on the front end of the service
window. Took care of my issue very quickly, explained what he was doing along the way. My dog snuck
Inside and he made friends with him. An overall excellent experience. Dash is
My go
To
For
All things HVAC

The entire team from Dash did a fantastic job throughout the entire process. From Amanda quoting the job to Oliver and the team comparing letting the installation, we were kept aware every step along the way. Very professional. Would highly recommend – for any future HVAC needs!

Came out same day as my service call and was able to get our furnace working again, right before the snowy weather. Tech Mason and the call representative were both super efficient and informative!

The service man did try to fix my issue but he kept addressing new things. Part was corrected and another issue was left undone due to time. I was asked to call my regular repair people on Monday.

We've been using Dash Heating & Cooling for years. They have excellent service and take pride in their work and customer service. They communicate very well, show up when they say, are friendly, informative and willing to answer all my questions. I highly recommend their services.

There was very good communication between Dash and myself. The tech’s arrived on time, they were courteous and did a thorough job of cleaning my air ducts as well as explaining what they found and what they did.

Routine semi annual checkup. Wesley was the tech. Very professional and offered sound advice for 3-4 topics. Made a few suggestions to prevent future issues. Nice work you can send him anytime I need service.

Dash provided excellent service from start to finish. Their technician arrived promptly and efficiently resolved the issue. We appreciated their professionalism, which included wearing foot protectors to maintain the cleanliness of our floors. The technician was courteous, and the entire service was completed quickly and effectively

Everything from Amanda taking our payment at 8:45pm one night when it was easy for us, to the guys showing up at 7am for the install in the pouring down rain, this was a great experience. Amanda even personally came by after the install to drop off a gift and chat. This wayyy exceeded our expectations!

I was a new customer looking to try a new company this time for my heating issues. I'm so glad I did! I'm very pleased with my new unit and the customer service I received. All of my technicians were friendly and personable. I always saw those yellow vans everywhere and now I know why! Thank you to Dan and everyone at Dash. ❤️

Tech didn’t even realize there was no sediment trap that was causing the gas valve to fail, wanted 463 dollars to replace gas valve which would’ve just went bad again. Paid 100 dollars and the tech didn’t even see that

Dan came out a quoted me for a new HVAC after mine went out. I appreciated that he asked me what my long term goals with the house were after his inspection before deciding on which product I needed. That made me confident I wasn’t being sold something greater than what my needs required.

Mason called to confirm the address and say he was headed our way, the text with his name and photo was appreciated.
Before inspecting the heater he asked what happened and what concerns we had.
He was professional and made sure we understood the repair and that we did not have any further questions.
When asked about having the unit serviced he was super clear and through about what was covered and how much it costs.
I was impressed and will be recommending and using your company for my future needs.

Terrible experience from start to finish. The technician seemed more concerned about what they could charge us than actually diagnosing the problem. Quoting costs several times before actually doing anything. They attempted to bill over $300 to “adjust a damper,” which did nothing to fix the issue. When I questioned this, the tech claimed the entire duct system would need to be torn out for inspection - an absurd suggestion.

After I recommended simply using a borescope to inspect the damper, he acted like it was a groundbreaking idea. This is shocking to me. After he did this (i'm not sure if he actually did) he said he found the damper was stuck on one side and he repaired it. After several days no changes - I question if he actually did anything and just went along with my suggestion to bill me for it.

Instead of resolving anything, they pushed hard for my wife to join their “membership” program and then plastered large yellow DASH stickers all over our outdoor units, which you guys can come on out and remove.

This company appears focused on upselling, not solving problems. We’ll be having another HVAC company review their work, and if it turns out nothing was actually done, I’ll be disputing the charges. Avoid this company at all costs.

We loved working with Amanda Langley and her team! The unit is working perfectly and the installation was very smooth. There were no surprises and we are very pleased! Would recommend their services for anyone looking for a mini split!

Really had a good experience with this company to replace a package unit that went out. They came out promptly and very professional. Ty was excellent and found something other companies did not. I went with their slightly higher quote due to their knowledge. The crew that installed the unit were friendly and did quick work of the deinstall and new installation. They did professional work not cutting corners. Ty came out to inspect and this was reassuring to close things out.

Mr. Roland Harris Provided Excellent, Professional, Efficient, Knowledgeable, Thorough, Courteous Service, on 11/4/2025. Iam very Grateful for the Service.