HVAC reviews in Little Rock, Arkansas
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Damon provided excellent service. He has always been a big help whenever our heat decides to just give up. If and when we decide to call Middleton, Damon will always be our goto
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Great job. Very professional. Informed us of what he did. Answered all our questions. First time to our house. Enjoyed meeting him. Thank you. The Bennetts
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Middleton scheduled my service call within 1 hour of me calling. They sent David who was incredibly nice and polite. He was in and out in 15 minutes with our problem diagnosed and repaired back to 100%. Highly recommend
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Middleton always sends out truthful, honest and highly skilled technicians.
Phillip is no exception! He’s polite, respectful, courteous, friendly and skilled!
Keep the high standards you have and you’ll be in business for a long time to come!
I have been a customer for years, and will continue to be. -
Called late and they were here early the next day. Our technician quickly identified the problem and cleared out our drain line. He even extended the drain line so it wouldn’t drip on our foundation. I’ve never had a bad experience with Middleton.
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We had a routine checkup of our heat and air with Mr. Kendrick Hill. Aside that he did his job very well, he was polite and very respective of our property. Also, sending a picture of the technician beforehand is very much appreciated. Thank you Middleton Heat and Air. Keep up the good work.
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Absolutely delightful technician. I loved that he used the shoe covering coming from the outside unit to the inside. He also asked first if the information provided to him as my problem was correct. I really appreciated first making sure we were on the same page. After his diagnosis, I was given the total price of the repair. I am really impressed.
Service today, was stellar. The consistency is certainly appreciated. Another ⭐️ ⭐️⭐️⭐️⭐️ -
Roland was very nice and professional.Comfirmed who I was and that he was at the correct address. Introduced himself and why he was there. Inquired if I had a dog because of the be aware of dog signs notice as he arrived. He explained what services he would preform and the order they would be done. After completing the services he informed me all was in good condition and if I had any problems later, questions and/or concerns to contact the office.
My wife and I was very pleased with his professionalism, quality of work and friendly customer service 😀 -
Sage R. was a wonderful technician. He was on time, careful, and very respectful in how he treated me and my house. He was very thorough in checking my air conditioner. In 22 years I have never been disappointed with Middleton’s service.
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Phillip is a very nice young man & in this situation his expertise in repairing our air conditioner was greatly appreciated. We've done business with Middleton for over 20 years now so that tells you we consider them capable and trustworthy.
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Did a great job tracking down an issue and installing a new Nest thermostat.
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Great service, prompt, professional and explained all relevant problems. Definitely would recommend him and Middleton again.
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Our AC stopped cooling after a power outage. We contacted Middleton, and within a day Damon came out to assess the situation. He fixed the issue, explained what had happened thoroughly, and was courteous and pleasant to work with. An all around great experience, and another reason why we stick with Middleton Heat and Air.
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Cody showed up to an extremely frustrated owner. He listened, offered feedback and solutions. He was kind and sympathetic and very professional while providing exceptional customer service.
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Sean did a great job. On time, very professional and courteous. He took care of everything efficiently and even found and fixed a gas leak. I am very happy! Excellent job!!!
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Called Middleton late morning, Sage was there within an hour. He was professional, knowledgeable, and kind. Identified and solved the issue. He also provided some options that may be beneficial down the road. Great experience and would definitely recommend Middleton and Sage to others.
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First of all let me just say that I pay every month for a home warranty ( Choice Home Warranty) and like always it takes them 3-5 days before they can get any company to come out for ANYTHING. I do understand they depend on other parties for my service repairs but it’s still ridiculous. However, I called Middleton Heat and Air and they had someone to come out the next morning, sooner than my scheduled appointment. (Appointment originally scheduled with Middleton) Damon was they technician that came out and was probably the most thorough and knowledgeable guy I’ve ever met. It stinks that they’re not members of my warranty program but we may end up spending more money in the long run just to work with him and the Middleton family. This guy was great! Also, I felt like he was actually concerned about my problem and made sure I was aware of all my options!💪🏻💪🏻
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Middleton was responsive to our request to send out a technician. Weston did a great job of assessing the problem and we are getting a quote on a new unit in a timely fashion.
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Excellent HVAC Repair. Professional, prompt, and polite service. They were able to send a technician out the same day. Will use again, and would recommend.
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Superb service! After being put off for two days with another provider, I was ecstatic that Middleton serviced us sooner than planned! I was sent a text and picture of the tech beforehand. A nice touch, which put me at ease. Sage Rouse was efficient, communicative, and all-around professional. I highly recommend Middleton's services! 👌🏽
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The technician was thorough and I was very happy with the service on my units!