Constraction reviews in North Little Rock, Arkansas

I had a new roof installed in November 2022.
I have called many times and spoken to many different people at PI Roofing trying to get things fixed.
In January I was told by a PI rep that things “were not up to PI standards”.
I have been told by multiple people that things would be taken care of.
My most recent appointment on Tuesday April 25 was a no show no call.
I’ve tried to be patient but its been ~6 months.

*UPDATE*
PI called this morning (5/3). I have been rescheduled for Tuesday 5/16 at 8am.

P.I Roofing was recommended to me by my brother. They did a great job. Communication was a bit confusing, but they eventually took care of the problem. John and Jamie C did an excellent job inspecting and repairing our roof. Thank you!

We got hit by the tornado after fighting with them for months they finally came out and did the work on our house, everything was not completed and they put more expensive shingles on the house without our permission causing us to have to give them the whole insurance check and pay the rest of the repairs out of pocket. After trying to get legal help we finally decided to just do the rest ourselves. I came home today to find the stuff starting to fall down! Worse company to work with go to southern roofing! They will do everything they can to help you! Ps the picture of the owner on the roof on Facebook was not him actually working it was him coming to see the mess that his workers did on our house.

Alicia Allen & Bryan Haymaker are great to work with! The roofing crew did quality work and was very efficient. We cannot wait for our gutters next! Thank you so much PI Roofing!!

Kyle and Guy got this 'customer service' thing down pat.
Prompt, friendly, efficient, good communication.
They cleared the roof of leaves and debris, inspected the roof, cleaned and repaired the rain gutters, installed some missing mesh cover - then cleaned up the yard after they finished!
Have used P.I. Roofing for years for numerous projects and will continue to do so.
I highly recommend their services AND their yearly maintenance plans.

From my initial phone conversation with Alisha to John arriving to service my roof, I could not be more pleased with the professional, fast, and efficient service from P.I. Roofing. Everything was handled in a day. I highly recommend John as a service provider and I’m grateful that Alisha did make me smile today.

PI Roofing came to the rescue. It's nice having a local company that has seen it and been through it all. They truly understand custom work and old roofing types which require specialized equipment. We'll definitely utilize their teams in the future.

Beware price gouging. The folks are plenty nice, and I had them install new gutters on my entire house 2 years ago; the price was reasonable at the time. Since then I discovered that the splash stops at 2 places were not large enough to stop the volume of water running off the roof. As a result, they would overflow and started wearing away the paint on the front of my house. I called P.I. out to enlarge the 2 splash stops. After agreeing they were too small when installed, they charged me $500 to replace 2 18" pieces of flat metal. (Not including any repairs to the brick or paint.) I feel it should have been done without cost--or at least at a reaonable price--since the original installation wasn't correct. It took them 34 minutes total to complete the work. I'm fine with the fact a correction was needed, but the price was too high. (See photos for pre- and post-correction.)

Last year, I hired P.I. Roofing to install a new roof and do some work on my fascia. (Altogether, I spent about $20,000). The gutters where they worked on the fascia have never looked right, and the new fascia in one area pulled loose within a few months. I sent pictures to P.I. Roofing and never heard back. "Well," I thought, "that's money down the drain, but at least the roof seems to have been put on well." Then, this spring I heard dripping in my kitchen during a storm. I contacted P.I. Roofing since my roof is under warranty, and they agreed to send someone. The installer pressured me to come out in the middle of a storm (before his scheduled appointment time). When I said I was not comfortable with that, he said they didn't have to make any repairs. (Screen shots attached). After I threatened to write a negative review, the HR manager called to apologize and they sent someone else during the scheduled appointment window. It turns out the leak has to do with old caulking on my hot water heater. And this is something they don't look at, don't repair, don't tell you about - when they are up there installing new flashing?!? (For anyone who has used this company recently... the only reason I know about this leak is that I improved my attic insulation in the winter and added a metal guard around this which let me hear the rain coming in). Had I not done this I would have no idea there was a leak until more damage occurred in my house. The representative who came out assured me that they would send someone back to look at my roof. <-- A service that is supposed to be provided for free with the roof purchase - but you will not get without calling and demanding it. It has been over 20 days and no one from their offices has been in touch. I thought about emailing them again, but I honestly don't believe they are ever going to do a proper job repairing the fascia and if I'm going to pay someone to redo the caulking on my hot water heater - I'd rather start a relationship with a company I do trust.

Everything from the estimate to the cleanup was done efficiently and with professionalism. They were well organized and kept me informed at all stages. The work done was top notch and the cleanup was excellent.

I’m not a many of many words but I want to say that PI Roofing has done nothing but a fantastic job for me. They took off my old roof and replaced it so fast. The crew was so professional and so kind. I enjoyed meeting and shaking hands with Gerardo, Fernando, Anthony, Ulises, Jorge, and Carlos! This company does what it says and says what it does. Top Shelf!!
Special thanks to Melissa for getting me into contact with PI Roofing, another thanks to Yaniv for working the Crew into my schedule on such short notice, and finally a huge thanks to Brandon for walking me through the whole process, answering all my questions with replies so quick I felt they were almost automated. (they weren’t…he’s that fast.) Brandon bid the job and once check was in his hand, he still came to oversee the job. Very respectful to my wife and kids. This company has hardworking humble people. I have never known anyone I mentioned beforehand in my life, until I met them looking to hire them last week. This is a true review, I am not compensated by or related to anyone for doing this review. PI Roofing is just simply that awesome and more than deserving of this large novel of a review. Thank you PI Roofing… thank you for keeping my family and property dry.

Kyle and team were great! They repaired our whirlybirds in less than a day, including fixing the fried electrical one. I barely noticed they were here. They worked quietly and efficiently, and I appreciated how they kept me informed once the job was completed. I worked from the house that day and their self-sufficiency made a huge difference — no disruptions to my day. I highly recommend their services.

Kyle and his team member did an outstanding job cleaning my gutters today. They were quick and thorough. When they finished, there wasn't any debris left in the gutters or anywhere on my property. They left everything spotless.
It's good to find someone who take pride in their work and respects your property. I'll definitely use P.I. Roofing for future roofing and gutter needs.
Highly recommend

The crew did a great job on my roof and gutters! They sent pictures of the top of my roof when they were all done and everything looked great! They were on time, polite, and got everything taking care of quickly. I will be using them again in the future.

Jessica went above and beyond to help me through the process. Thanks to her for helping me get my SECOND roof from PI Roofing. Thanks Kyle and Guy everything looks so much better

Over the years P.I Roofing has repaired and serviced a ceramic tile roof and replaced another shingled roof for me. . The latest quality roofing service was as usual fast and friendly. . I highly recommend

Was great to work with, highly recommend.

Very good work. Easy to work with they have experience and knowledge

Had a leak came out fix the leak no mess clean the chimney showed up on time very friendly would recommend

These guys did great! They showed up on time and Randy is very knowledgeable about his work, they all were friendly and got the job done.

I had a phenomenal experience with these guys. we set an appointment they showed up on time ready to go. they cleaned my chimney and inspected it very professional and very respectful.