Constraction reviews in North Little Rock, Arkansas

This is a wonderful company who helped us selflessly in our time of need. My family and I were very stressed out but the team of individuals eased that stress with all the hard work they did! CeCe, Courtland, Nico, London, and Darren were all amazing! They worked very hard to help us, and we are so grateful for their hard work and help!

Woke up to the worst thing ever, which is a busted pipe and water flooded my whole downstairs. Hated it but after talking to Brenda and lacy (the Arron’s) and their friendly and peaceful assurance, I became calm about this huge issue. Having them at my home most of the day, was a pleasant experience and if I ever had this happen again, I would only request them. They did an amazing job and very professional. This company should be proud to have them working for them. They treated me like family and I really appreciate that especially in this time we are in where customer service is at an all time low. Thanks again, I tried to buy lunch and they wouldn’t take 😞.

Nieko did a great job with our water mitigation! He was quick and efficient and explained everything to us really well before he started as well as when he finished for the day. We definitely feel like we’re in good hands with his knowledge and experience.

This is Kent Sutherland. Brenda @ ServPro was EXCELLENT!! She has been to our house twice and we are so appreciative. Brenda is incredible! She helped us so much during our fire we experienced in June 2023. Thanks Brenda!

Also, I want to express my gratitude to Jeremy & Daniel for their help as well. They did an outstanding job too!

From the first day that Tracy and Mark and their team stepped onto our property, they exhibited professionalism and courtesy and they listened to every concern. They addressed each concern and were very careful to explain what was being done through each step of the process. Not only did they meet our expectations but they exceeded them. I would highly recommend Servpro to anyone who needs their services because of these young men.

Lacey and Kristen are an absolutely AMAZING team. They came quickly and jumped right into getting my flooded home taken care of, as best that they could. I will definitely recommend this team to everyone I can. They exhibited complete compassionate and thorough services during a very difficult situation and I am very grateful to them.

Leon, KT, Angela, and (the wonderful woman who’s name started with an S that I can’t spell) were absolutely amazing. They were prompt and on time, calling me each morning letting me know they were 15 minutes out so I had time to put up my dogs. They were very nice, warm, and very friendly speaking to me throughout the day both days. The team worked great together never bickering or complaining, some times laughing but not at each other’s expense. They were very cheerful and seamed to enjoy their job., of which they were very knowledgeable and they were very clear with instructions for me of what would be going and what would be staying. They packed things in a way that amazed me and I watched so that I would get pointers for little packing that I would need to do in the future. The group worked hard and I was impressed that they cleaned out our great room in one day, that is a huge room that we pack a lot of jobs into, two desk, a workout room, two closets, the tv room, and my hobbies. I was then so surprised when they told me on day one that they would finish packing the items from my curio cabinet and put in a box for me even though they would be staying in the home. I was so happy about that I wanted to kiss them but of course I didn’t. I am disabled and these task are not easy for me. I would have never been able to pack the two rooms up. These women and men are a godsend to me! Please let them know how much I appreciated them.

First off I have to say Shawna is amazing and truly cares. She is so easy to talk too and very quick to get you set up with her team. Tyler and Alex have been great. The best thing I can say about these guys are that they talk to me with respect. This is something any woman will notice. I appreciate that they have no problem answering questions and they make me feel comfortable doing business with them. It’s just nice to be able to have such a stress free team to work with. Thank you Servpro and 318 Construction.

We had our pipes bust in our house on the third floor last Christmas due to the freeze we had in Arkansas resulting in most of our household items being damaged. We worked with Brandon to salvage everything possible and he was amazing at taking care of all of these for us. Now that we are ready to receive our items, Shanlunda ensured we got back everything of sentimental value that was possible to save and that it was well taken care of by her team. The delivery team that arrived at our house with everything they saved were also amazing! Brenda Aaron, Robin Moore, Curtis Brown, and Mark Thomas were professional, careful, and truly awesome at making sure our items were returned to us with the best care possible! Thank you so much to your entire team for taking such great care of us during what could have been such a challenging a rough experience! Sincerely, Tom and Michelle Charleston

Lacey and Christine were very thorough and professional in their work. We were especially impressed how they cleaned constantly as they worked, taking out ceilings, insulation, and walls. Lacey always communicated exactly what was going on and gladly answered any questions.

On top of their excellent work, they were terrific with our "needy" dogs and cats. After a couple of days, the dogs greeted them at the door like family, and they reciprocated with equal affection. They even gave our cat a new nickname (peekaboo), which is going to stick!

The Demo Team of Lacey and Allen were very knowledgeable and answered all my questions about what had to be done during this part of the work. They probably had to answer some twice as I was so nervous about this. They are very pleasant people!

Wonderful job! Look better than before anything happened! Enrique was the kindest, polite and hard working young man! Made sure I was happy, cleaned up , and went on his way. Great company with great communication. Genuinely nice folks. I would definitely recommend for anyone who needs repairs.

Shelby was amazing. I would 100 percent recommend Servpro anytime!!

Shelby , Brenda, Courtney and Danielle went above and beyond . Shelby explained everything and kept me in the loop step by step , which I really appreciated. The team showed up ready to work and knocked it out. Very professional, hard workers and very kind as well. No one wants water in their basement, but they did an awesome job of taking care of it and cleaning it out for me! Everyone from the scheduler to the accessors, to the workers did a great job . 5 stars well earned ! Thanks guys

Brenda and London was amazing and sweet and attentive taking care of our home! 10/10 would definitely recommend!

Update- Lacy and Shaquanna was excellent, they’ve got more progress in 2 days in the whole month I’ve been working on our project they need a raise! 👍

Tracy Bunting and Cele Wicker did a wonderful job. Tracy explained everything and kept me posted on their progress. They showed up ready to work and were so polite and considerate to my home while they were working. I'd highly recommend them. Very professional,

Brenda and Danyelle wonderful ladies did a great job cleaning home after a fire.

Ms Brenda came out assessed the situation at my dad’s house & got right to work. Danyelle & London were working with her & both ladies did great work too. Everyone was very responsive to our needs & made it clear that the goal was to get the house cleaned up from all the mess left behind from a kitchen fire. They were very polite & left the house in great shape. They are all great assets & representatives of the company. Highly recommend Servpro! If you have an option be sure & ask for the crew of Brenda, Danyelle & London.

Lacey and Allen responded to our home and immediately accessed the affected area. In just a few minutes Lacey communicated a plan and started restoration process. I’m very impressed with their knowledge and communication on the mitigation plan and process.

Very pleased working with Team Leader Brenda and her awesome crew. Brenda was there supervising and assisting as needed. Danielle, Tracy and Bruce were professional, hard working and asked questions when needed. I was impressed how everyone was extremely polite and took every precaution possible when handling our items.

Brenda's Ipad came in very handy when I could not remember how one of the rooms was set up.

Wonderful experience with the Brenda and her team.

I can not say the same for the employees responsible for cleaning our furniture. Half the furniture had to be returned to the warehouse to be cleaned. Brenda was cooperative when this issue arose and her supervisor came and out and reassured us that everything will be taken care of.

My store had a humidity and mold issue and Servpro was quick and thorough with analyzing the issue and treating the affected areas in my store!
The crew was incredibly nice and respectful keeping me in know every step of the way. It truly made me feel confident in crew and the company.
(Tracy.B, Brenda.A, and Robin.M) Thank you all so much for a great experience and helping me keep my store a safe and clean environment!!
We at Sleep Number highly recommend!!!!