HVAC reviews in Altadena, California

I recently scheduled an air duct cleaning service for my home, and I’m extremely satisfied with the results. Over the past few months, we noticed more dust around the house and uneven airflow from the vents. The team arrived on time, inspected the entire system, and explained how dirty the air ducts had become. After the air duct cleaning was completed, the airflow improved immediately, and the air in the house feels much fresher. The technicians were professional, respectful, and very thorough. I highly recommend this air duct cleaning service.

A great time. The technicians were kind and professional. They put in the HVAC system quickly and correctly.

Great assistance! Thanks to his hard work, the AC repair service professional had the system up and running at peak efficiency.

Had a great time working with this company. The worker was nice and did a great job.

Excellent assistance. The specialist was able to swiftly identify the issue and resolve it without delay.

The service to fix the AC was quick and competent. They swiftly figured out what was wrong and repaired it. The air conditioner is currently operating flawlessly. Very highly suggest.

Impressive level of service and meticulousness. The technician checked to see that everything was running well before he departed. The repair was better than I had anticipated. They come highly recommended from me.

Working with the HVAC contractor was a breeze. Everyone on the crew was punctual and communicated well. They finished fixing it right away. All is OK with the system now. Superb assistance.

The guy was kind and knew what he was doing. He did a good job fixing it. The air conditioner is working well now. I'm quite happy.

I call them for Ac repair they do perfect job highly skilled people and highly recommended to all

Very reliable AC repair company with honest pricing and friendly service.
They arrived on time, checked the system carefully, and repaired the problem fast.
I would definitely call them again.

Fast, efficient, and reliable service. I called in the morning, and by the afternoon my AC was up and running again. The technician was courteous and explained every step of the process. No hidden fees, just honest work. I highly recommend them.

We needed heating ASAP after our furnace gave up, which added a lot of stress to the situation. A service technician arrived at our Pasadena home on a Saturday and thoroughly inspected our system before trying out different options for repair or replacement. We were surprised by how understanding and patient he was, especially considering we'd chosen him over other options. The crew didn't push any sales tactics and kept the workspace tidy as they removed the old units. Throughout the process, Roger was quick to answer our questions, which helped us feel more at ease. His prompt service and professionalism earned our trust, leading us to decide on simultaneous replacements for both AC and furnace.

This company exceeded expectations, making for an exceptional experience from start to finish. Their dedication to fixing my old appliances, including my central heating system and dryer, was truly impressive. They responded quickly, arriving the same day I called, which I wasn't expecting but was greatly appreciated. The technician, Roger, showed a clear understanding of my old central heating system and is now waiting on parts to complete the repair. What struck me most was how they prioritized finding a solution over selling a replacement unit - it's clear they genuinely care about their customers' needs.

I had a problem with my heating system blowing lukewarm air. Called them on a Sunday morning for an appointment, and Roger arrived promptly as the technician. He quickly identified the issue - a faulty draft inducer fan. He replaced the part and installed a new capacitor on the same day. My heater is now working correctly. Given the short turnaround time, I'd definitely recommend this professional HVAC team.

I'm pleased with my decision to hire this company. I had an issue with my air conditioning unit's fan constantly shutting off and wouldn't restart after a few days. When Roger arrived, he quickly identified the problem and discovered some other potential issues that could have been major. He took photos and provided a fair estimate.

After contacting other companies, I was unimpressed with their responses - one couldn't even diagnose the issue, while another found the same problems but wanted to charge much more. In contrast, Prime's technician, Roger, did an excellent job despite limited workspace and high temperatures. My AC is now working flawlessly, and I'm no longer bothered by this sweltering LA heat.

I received quotes from three companies for replacing my old gas water heater and oversized AC unit with heat pump alternatives, which required relocation of both units and various electrical, plumbing, and drywall work. Prime Air Mechanical offered a competitive price and provided a detailed breakdown of costs and rebates, making the process smoother. Their work was carried out professionally, and the inspector's inspection passed without issue. Although I initially encountered an issue with a mixing valve, they promptly returned to resolve it. Overall, I'm impressed with their service and professionalism.

We hired Prime Air eight years ago for the installation of our AC and heating system. When the AC stopped working last week, we called another company to assess the issue, but they wanted $1,900 just to replace the primary drain pan - an extra $3,400 on top if they replaced the whole coil too. We were about to pay them when I asked Prime Air to take a look first since they installed it. Their technician, Roger, arrived and discovered the problem was just a clog in the drain. He fixed it in under 30 minutes, reminding us we still had two years left on our 10-year warranty. It's reassuring to know Prime Air is honest and their prices are reasonable. If you need reliable service, don't hesitate to use them - you won't be disappointed.

Prime Air Mechanical delivered on its promise. After a frustrating experience with multiple quotes, I reached out to the HVAC team and was greeted by a stark contrast. Roger showed up personally and set the tone for professionalism and honesty. The follow-up crew was equally impressive - friendly, efficient, and well-organized. Their installation process was seamless, with clear communication throughout. My AC unit was removed and replaced in one day, and I was kept informed every step of the way.

I was initially quoted a couple of days out for an appointment. However, after explaining the urgency of needing AC at my business location, Prime Air Mechanical quickly found a technician available. The tech arrived promptly and resolved our issue efficiently. They also offered practical advice to minimize future expenses. Their service exceeded expectations, and I highly recommend this team.