HVAC reviews in Altadena, California

We urgently needed someone to tackle our stuffy waiting room before our patients complained. We scheduled the team to come in after hours, ensuring minimal disruption to our appointments. They discovered a blown motor in one of the rooftop units, which they promptly replaced and adjusted the thermostat settings in the exam rooms. The result was consistent temperatures throughout the office. The job was done professionally, with the workspace left tidy for our staff the next day.

I've relied on Prime Air for heating and cooling needs over five years now. When problems arose with my airflow, they helped pinpoint the issue. Their inspection revealed damaged ducting and carbon monoxide leaks - thankfully, my attic provided adequate ventilation to prevent harm to my family. Recent installation of a new 5-ton AC unit included both heating capabilities and was done at a fair price. The work quality was exceptional, and Roger handled any questions I had with professionalism. If you need reliable service from a local family-owned business, Prime Air Mechanical is worth considering.

I got quotes from several HVAC contractors before settling on Prime Air Mechanical for my air conditioner replacement. Their representative, Roger, showed up promptly and was extremely knowledgeable about the system. Unlike other guys, he didn't try to sell me anything I wasn't interested in - I appreciated that honesty. Throughout our decision-making process, I could easily reach out to him with any questions or concerns. We received quotes from 11 different contractors, but Prime Air's price for the equipment was very competitive, especially considering what we got. They were at my house two days later and installed everything, including a condenser outside, furnace, and attic coils, in about 3.5 hours. The crew showed up on time and worked efficiently. By Thursday lunchtime, we had cool air running again. I'm thrilled with the new install and would definitely recommend this team to anyone looking for reliable HVAC service.

We needed a new heating system, having an old gas furnace that was nearing the end of its life. Several friends suggested Prime Air Mechanical and they were one of the estimates we received. Their price wasn't the lowest or highest but their service far exceeded what I paid for. What impressed me most was their expertise - they knew exactly what they were doing. The installation was on schedule and they left everything spotless each day.

They removed the old furnace from our basement and took great care to ensure it was done right. Now that we've had the new heat pump in both hot and cold weather, it's working flawlessly. One thing I like is how quiet it operates. Overall, Prime Air Mechanical provided top-notch service - I'd highly recommend them for any heating-related issue, whether a repair, maintenance, or full installation.

Great service from a top-notch company! Very professional, thanks for the good work.

I worked with Garrett from The Bagel Broker, who did a fantastic job servicing our air ducts. He arrived promptly, was courteous and knowledgeable, taking the time to explain each step of the process. His professionalism and attention to detail were evident in his work. It's clear he puts pride into every service. I'm thoroughly impressed with the quality of his work and would highly recommend Garrett for anyone requiring air duct maintenance.

I had a fantastic experience with this home services company. The technician was incredibly thorough, professional, and clearly knowledgeable about his work. He didn't just clean the vent – he took the time to walk me through what he was seeing and explained how the system should be functioning.

What impressed me most was his attention to detail and honesty. After cleaning the vent, he helped identify a deeper issue with the dryer by testing airflow directly from the unit. In real-time, he showed me that the airflow was significantly below normal, which proved crucial in pinpointing a larger problem.

This technician's approach was methodical, transparent, and focused on getting to the root of the issue rather than just completing the job quickly. That level of care is truly rare. I highly recommend this company if you want someone who genuinely understands their system and is willing to go beyond the basics.

This company is notorious for disputing payment records, making it essential to save any proof you have. They'll try to claim you didn't pay for their services to scam more money from you. Be cautious of incorrect information provided by the contractors - I was misled about my "fart vent" being non-existent when in reality it's clearly marked.

The service I received was shoddy, with a contractor arriving unprepared and providing false information. The supposed expert with Action Duct contradicted his own claims, rendering the initial assessment useless. The job felt rushed and inadequate, wasting $350 of my money. Now, five months later, they're sending me another bill for the full amount paid upfront.

Their accounting seems to be in disarray, or perhaps they genuinely believe you'll blindly pay again. Whatever the reason, it's clear their business practices are dishonest and exploitative.

We're pleased with the quality service provided by this company. The technician was efficient and courteous, ensuring a clean finish to the job.

I'm relieved the duct cleaning fixed my allergy issues, which was a huge relief.

They got the job done without any issues, showing up on time as promised. Cleanup was thorough and satisfactory. We're really pleased with how it turned out, no complaints at all.

Great service from this company. They cleaned our AC ducts and kitchen ranges, which greatly improved our restaurant's air quality. Highly recommend their work - especially William Padilla, who did an outstanding job.

We hired this company recently for our duct cleaning and William handled the whole process from start to finish. He arrived on time, worked efficiently around our schedule, and ensured everything got done quickly as we were new to the space.

He took the time to break down the process in a clear and concise manner, making it easy to understand. His professionalism and expertise shone through, and noticeable improvements were seen soon after. Overall, a great experience with no issues whatsoever, which is why I'd definitely recommend this company.

No-show and zero communication from service provider. Scheduled appointment never materialized.

Excellent service - prompt, courteous, and efficient completion of the task.

Jordan did a great job. I'd hire him again in a heartbeat.

Good service from a reliable company that we rely on annually during our plant downtime.

I made multiple attempts to book an appointment, only to be repeatedly assured that someone would follow up. None of those promises were kept. As a customer who had high expectations despite the company's five-star rating, I'm extremely let down by their failure to deliver on even the most basic communication.

This company excels at speed and tidiness. Their work is thorough, leaving no mess behind. Every spot they touched was thoroughly cleaned and restored to its original state. Given their quality of service, I highly endorse this duct cleaning firm.

They assisted with our AC vent maintenance. The team provided a good service, which is professional, tidy, and courteous. Pricing seemed reasonable too.

Great service - quick, hassle-free, and done by experienced professionals who were pleasant to deal with, highly recommended.