Home Services reviews in Anaheim, California

My lawn was in bad shape when one of your reps came to my door so it was easy to hear him out. Everything is scheduled, we get reminders, and get a summary of what was done. The best part of all is my lawn looks 100 times better with the service! We have grass in places we didn't before, the browning of the grass has subsided, and it looks as though we will have a healthy lawn in both the front and back by spring.

I would say my experience with TruGreen has been about the worst customer service experience ever. There has been damage caused by TG to my lawn that they refuse to fix. The owner Roy doesn't even care to contact me when I have been calling for months complaining about various issues. I paid a year in full in advance and my lawn looks worse than it did one year ago. Terrible...please read the Yelp reviews from myself and other customers that have used this service in the past year, you will change your mind about giving this company your hard earned money.

I was a first time customer in 2018, I purchased their Lawn, Shrubs and Pest Control services. I paid in advance. The quality of each service was well below what I had in the past from another company at a previous house. Never the same tech, and they never clean up after themselves. Mud, seed, whatever, it's all over the driveway, street and backyard. They're here maybe 15 minues. I canceled the shrubs and pest service and decided to give the lawn care another chance at the urging of the manager. Now, it's 2020. My lawn looks worse than it did when they started. I called and left a message for the same manager but never received a call back. This company is a waste of money. I will not be renewing again. Apparently they don't need customers.

I am very pleased with my experience with TRUE GREEN today
Came on time and, sprayed what it needed.
Thank you Javier Esqueda.
I will recommend you to my friends and family.

Mark did a great job today. He was very professional and took the time to speak with us and explain his services for today. We have NO weeds in our grass!

First visit. Not much to say yet. Time will tell. I watched the tech do his job, seemed to do what I asked and seemed to have a good knowledge base. 5 star for now, will follow up with further service calls.

I really wish that there was a way to give this company a negative star review, but such isn't the case. After paying in full for a one year lawn and mosquito package, TruGreen has shown that they are less than competent in their endeavors as well as not caring about their customer's concerns. I have tried to call on a number of occasions due to missed and lied about lawn care services and have either been disconnected from the call or have not had my call returned. Today I will be going directly to the office to speak with management and they better hope that they deal with me only, I am the nice one in my marriage when it comes to stuff like this. Do not give TruGreen your money!!!!! You have been warned.

Very professional service; we get a call day before someone is coming out; they let us know when the rep is on his/her way and a report on what was done is left on our door. All our landscaping has improved since we began using TruGreen so we highly recommend them.

Don't see any results. No new grass? Don't feel this is a good value. I am able to scatter seed for 1/3 the cost of the service

Joe did a great job in performing the work and in communicating what was needed. TruGreen did a great job in letting me know when they would show up. I was able to let the dog out to go to the bathroom before they came

Signed up for lawn care and separately for tree and shrub care. Trees and shrubs and done fairly well on their watch. Lawn service - less than satisfactory results. Biggest problem - Service and Communication. Each technician that comes out has a different solution for a problem. Blames the problem on the previous technician. They play a shell game when you try to contact them. I have called the local Orange County office MANY times - no one ever answers - it gets forwarded to their National office. These are just office clerks who know nothing about what goes on in the field and are trained to profusely apologize and say they will get it taken care of. Yesterday I received a message saying they were coming today in the afternoon. This morning I received another message saying they were coming between 7am and 1pm. This caused me to cancel other plans for the morning. When the tech showed up in the morning he said he was there for a different type of lawn service - not the aeration and seeding that I was expecting. Turns out that TruGreen had scheduled TWO different lawn services for the same day - one conflicting with the other. When I called the service number to confirm that the service I wanted was still coming they said yes - between 4pm and 5pm. So assuming they actually show up, they will have WASTED MY ENTIRE DAY. THIS COMPANY IS UNBELIEVABLY INCOMPETENT and will likely be cancelling any future services from them.

Each technician I have seen has been polite, and VERY willing to answer any questions I've had. I most certainly appreciate the patient explanation of what products are being used on my lawn, why they are being used, and the results I can expect. I would say that I appreciate feeling like a valued customer. I enjoy having confidence that my lawn is nourished; with weeds and odd grasses being controlled....that having a healthy lawn reflects on pride of ownership and enhances curb appeal. TruGreen service ensures that my lawn will look its best. For me, the most value I appreciate is the FRIENDLINESS and professionalism of your highly-trained technicians.

Hahsani did a great job doing a respray to deal with some persistent weeds. He told me what was happening to my lawn and I appreciated the clarity! He was knowledgeable and very efficient!

Jennifer was great today on the services she provided
True green needs to make sure permanent notes be transferred to all services
Like mine, my request is:
Only Friday and must be before 730 am

Ty

This company has turned around my yard to make it a beautiful garden. Mosquito control was a big driver for getting started with TruGreen, but I have found their comprehensive care package to be better than I expected.

I always get a real person to address any concerns over the phone. Much appreciated.

I have been on a yearly maintenance schedule with TruGreen for several years. Last visit was required to complete tree and shrub care. Although technician abided by no-contact rules, I was able to talk with her when she had quickly completed the service. She was masked, cheerful, friendly, and reiterated the safety precautions to be observed following the treatment.

Both Mario Contreras and Spencer Thomas arrived early for my appointments, which worked-out well for me. Mario was exceptionally knowledgeable but carried himself with an easy-going demeanor. Both Mario and Spencer were friendly and cordial. I felt very comfortable and confident that they were both conscientious and thorough in the services provided. I have requested that Mario be assigned to my property as my technician of choice.

Javier is very knowledgeable and efficient. This was our first treatment and am confident we will have a beautiful lawn soon!

Demetri came out this evening and did a fantastic job. He really sprayed all the shrubs and covered every where. Last treatment was done and we had mosquitos in our yard within 2 weeks.

Javier E. is a true professional. Always polite, punctual, answers any questions I have, and explains everything. We appreciate his efforts and the lawn is looking stellar.

Demetri C always does his best to address any concerns we have about our lawn care and mosquito defense and outdoor pest control. He is always conscientious doing the yard applications. We are very pleased with our Trugreen service.