HVAC reviews in Bakersfield, California

These guys really come through for my family. AC went out and they priced me out something reasonable. They were completely honest with me and kept consistent communication with me. Shout out to Steve and his team for working so hard to get my unit up and running as quickly and efficiently as possible.

Horrible customer service! We called about having someone come out to install a Smart Thermostat. We were quoted $135/hour. It took the technician 55 minutes to install. Our bill was over $300 because he said we also get charged for drive time from his last job in 93309 to our location in 93306. He gave us a “discount” and charged us $202, which is still way more than we were quoted. We called and spoke to the manager who said the extra charge is for the 20 minutes he spent with his supervisor on the phone trying to figure out our bill. Very, very shady business! Do not use!!!!!

Couldn’t be happier with the service. Edgar and Julian were absolute professionals. They were on time, friendly and did an outstanding job replacing my entire system

Rolan did a great job, complete professional and knowledgeable.

Stephen and Roland were both excellent. I appreciate the transparency. Roland took time to show us each part, explaining the part’s function and why the part should be replaced. I have full confidence in this company and the price was on point!

The guys were very professional. Called to say they were running a little late. But arrived on time. Got right to work. We needed a part replaced and they ask us first before replacing. Also ask if we wanted the old piece. Will definitely use them next fall for Winter servicing.Thank you Encore Hillcrest.

It was a big job (two 3 ton HVAC units) and Buck and his crew completed it in one day. Thanks

Very good customer service helped me through all the problems.

We are incredibly happy with our new air conditioning unit and the installation. From start to finish, it was a seamless and professional experience.

Rolan was very friendly and informative. Explained issue clearly.

The service they did at my mom‘s house was absolutely amazing. Roland, the technician kept me and my mom informed through the whole process and called and checked in and made sure everything was going great. We could not ask for anything better. Great company, great technician !!!!!!

The technician was very helpful and courteous. My only comment was that I have yet to receive a receiot.

A level of customer service far higher than I have ever before experienced. Service is prompt and efficient and they fully stand behind their work and products. When the package unit I purchased developed an issue with the heater they worked diligently to solve it and when it looked like there would be a several day wait on parts they rushed me out a pair of room heaters to get me through. After a few tries to resolve the issue the decision was made to replace the entire unit and before the technicians were even out of my driveway I was contacted by the scheduling dept to replace the entire unit the very next day.
Nobody does that. Nobody.
Hillcrest/Emcor has made a customer for life, give them a try!
Thank to the whole team!

We had a new A/C and Solar installed at the same time. All the men that came to our house were amazing! They always let me know when they were ready to start work, when they had to leave, or any problems that arised. When the A/C installment was complete, I was shown how to use the new thermostat. The solar team was just as great. Upon completion, they let me know they were finished and told me someone would come by to show us how to use the app and the batteries. Nobody ever showed up!! Countless phone calls and nobody ever returned my call. We now have a huge solar bill and our electric bill is still over $500. We do NOT recommend this company!! They came highly recommended to us, that is why we hired them,, BIG joke on us!

I have contacted Bland Solar numerous times with no response. My solar panels have not worked properly for the last year. We have a 25 year warranty on them, but can get no help from them. They are producing less than 50% what they were producing a year ago. Very disappointed in their customer service. My solar panels are only 4 years old.

New to the area, had issue with A/C saw free visit from Monarch called them they never addressed my issue but left me with almost 4k items that I couldn't afford, told my neighbor this and he said he uses EMCOR. Called them got an appt right away, tech was on time, went thru my home and A/C outside throughly addressing issue I had told Monarch about, explaining a lot of detail I never knew about.
Tech was Junior, very professional and left me knowing there was not any 4k issues to be addressing.
Thank you Junior glad I am able to give you these ***** or how many ever I can.

The technician was very polite and explained all things that were checked over.
John did a great job.

John had Great communication everything was smooth service was great helped me understand what was going on !!!!

The overall experience was really good. Commitments were honored, original estimates/pricing was honored, quality of installation was very good, the technicians were professional, and the explanation of the system was thorough. Their scheduling process was exemplary, and they did great follow up to see how we were doing. I’d highly recommend them to anyone.

These guys are the best! They came up with a great solution to cool my home much more efficiently and a great price to go with it! My bill went from $900 to $250 per month!

Very happy with the Summer maintenance service from EMCOR Hillcrest. I didn't have to wait for an appointment. The technician, Roland, was prompt, polite, and knowledgeable. He took the time to explain what he did and why he did it, also answered the questions I had.