HVAC reviews in Costa Mesa, California

4.9 based on 585 reviews Back to the listing
    5

    Tech was polite and professional. In and out tip top shape and he had a smile!!

    Good people

    Couldn't be happier with a company!

    5

    I am so happy I chose Pristine A/C and Heating for my Air Conditioner installation. It was reasonably priced, and the installation was quick. Anthony and his team were a pleasure to work with. Thank you!

    1

    I called this company because my heater wasn’t working. The technician arrived and charged a 79 dollar diagnostic fee (which I expected), and inspected the system. He told me I needed about 1,000 dollars of repairs to replace a couple of parts. The technician told me that the gas valve and thermocouple needed to be replaced, with an estimated cost of about 1,000 dollars.
    Before approving the work, I spoke with my landlord, who suggested checking and relighting the pilot. After relighting the pilot, the furnace has been working normally and no parts have needed replacement so far.
    I’m giving this company 1 star because, although the visit and diagnostic fee were professional and within normal range, the repair recommendation felt excessive for an issue that was fixed by simply relighting the pilot. I would advise future customers to ask detailed questions and consider a second opinion before approving expensive repairs.

    5

    Pristine HVAC did an awesome job installing my new unit. Scheduling was easy, and the team showed up on time. They walked me through the options, answered all my questions, and made sure I got the right system for my home.

    The installation went smoothly, and they cleaned up everything when they were done. The new unit works great, and I’ve already noticed a big difference in comfort and efficiency. Pricing was fair, with no surprises on the final bill.

    If you need a new HVAC system, I highly recommend Pristine HVAC!

    5

    Called to get my AC Serviced very respectful on time and dependable 10 out of 10 recommended.

    5

    5/5 star service and prices, you can’t beat it!! I wasn’t expecting to have this project completed so quickly and efficiently since most companies only care up until the contract is signed, but not these guys. They maintained such professionalism and got my HVAC system replaced very quickly and the product is great. Highly recommend them.

    5

    They changed out my 20 yr old system and put in a new outdoor unit extremely efficiently. Never had any troubles in the process and they even gave me this really cool new thermostat that tracks my systems efficiency and health

    5

    Helped immensely when working on my house renovations! Redid all my ducting, air vents, and moved my entire AC unit/furnace! Excellent outcome, highly recommend!

    5

    Overall a great experience, they fixed my heater right away! I’m happy I found them, definitely my to go have company from now on

    5

    Valente R. was amazing. He came to our house first thing in the morning, quickly fixed the problem, but we then found out there was another problem with the HVAC unit. He ordered the part and was back the next day. He was professional and stayed late the second day to make sure everything was working. Very happy with the service.

    5

    They took all day, almost 10 hours 9:15 to 7:15.
    I think they did a good job but we smelled dust that night and the next day.Wednesday I checked our filter and it was dirty 😏
    I thought the price was high but wasn’t sure.
    I’m glad it’s done 🤔
    Today is Thursday and I still have dust in the air. I had the house cleaned yesterday 😏

    5

    I had an excellent experience! The technicians Vallentin and Ethan were great and so patient with my questions. They understood I was on a budget but needed my super old ac to stick it out another year, so they did a thorough tune up and cleaning. They got it done same day and were super professional and friendly!

    5

    My first experience with Pristine could not have been better. Scheduling was simple and stress-free, and the communication leading up to the appointment was excellent. Valente, my technician, kept me updated on his arrival, arrived right on time, and immediately impressed me with his professionalism and expertise. He knew exactly what needed to be done and handled the job perfectly. It’s rare these days to find a company that delivers this level of service, but Pristine exceeded every expectation. From now on, they’re the only A/C repair company I’ll call. Highly recommend!

    5

    Valente did a great job he was able to get our heater/furnace working after 8+ years being off. I would recommend anytime. Not to mention how quickly to respond my request was answered and came to the house in less than 24 hours. 👍🏼

    5

    I had an excellent experience with Pristine Heating & Air Conditioning. The team was prompt, professional, and very courteous. They installed a new HVAC system in my home, explaining everything clearly and providing a fair and honest estimate. They arrived on time for the installation and left my home spotless. Their follow-up call to ensure everything was working perfectly was a nice touch. Pristine is trustworthy and delivers outstanding service and customer care. Highly recommend!

    5

    Great service always. I’ve used this company to install new HVAC system and repair previous to that. Service tech, Anthony always took the time to explain everything and provided excellent advice to get best results from the units. Highly recommend this company for any home HVAC service or repair. Thank you for the prompt response.

    5

    My AC wasn’t heating, so I called Pristine Heating & Air Conditioning, and I’m so glad I did! Their team came out quickly, inspected everything, and discovered that my condenser was clogged because I hadn’t been keeping up with maintenance. They cleaned it thoroughly, and now my unit is heating perfectly again—it even looks like it’s brand new!

    I learned my lesson and definitely recommend doing maintenance twice a year to keep your system in top shape. Big thanks to the Pristine team for their professionalism and great service. Highly recommend them!

    5

    I had an amazing experience! From start to finish, their team was professional, punctual, and incredibly knowledgeable. They helped me choose the perfect air conditioning unit for my home and installed it quickly with great attention to detail. The technicians were friendly and took the time to explain how everything works. Highly recommend to anyone looking for top-quality service and expert advice!

    5

    I have to say from start to finish the process of working with Pristine Heating & Air Conditioning was easy and stress free. I had four wall units installed and could not be happier with the results. The technicians were extremely professional and respectful of my house at all times. I highly recommended Pristine Heating & Air Conditioning.

    5

    Pristine Heating and Air conditioning company is a top notch place for maintenance, Repair or buy a new Heat and Ac . They gave me an appointment right away and their technician Anthony was a really nice skillful and professional person. He was on time.
    He worked very fast and very clean and finished the job on time. I recommend this company highly and will call them again in summer or anytime I need an honest company to take care of my Centeral Heater and Ac.
    Thank you guys for a perfect job.

    5

    I had a brand new HVAC system installed in my attic, and the experience was excellent from start to finish. The team showed up on time, worked clean, and took the time to explain everything before and after the job. The new unit runs quietly, cools the house evenly, and the installation looks clean and professional — you can tell they take pride in their work. They even made sure all the ductwork and drain lines were properly sealed and up to code. Overall, I’m extremely happy with the quality, communication, and attention to detail. Definitely recommend them to anyone looking for a reliable HVAC company that actually cares about doing things right.