Electrical reviews in Elk Grove, California

4.7 based on 208 reviews Back to the listing
    5

    They didn't have the part I needed but got it in one day very helpful and pleasant.

    5

    Great customer service center three times. I’ve been there in three individuals. Lots of knowledge. The Stockton store is five minutes from my house and the Elk Grove store is a 45 minute drive and because of the way I was treated in Stockton I will drive the 45 minutes to Elk Grove where they’re kind of women and don’t judge you based on gender like the Stockton store. The Elk Grove store has kind, compassionate, caring staff members. Also they have great parking. If you are working at the moment, my truck and trailer unit could fit in their parking situation in the back really nice.

    5

    The personal are nice and they help found the material at different location if is necessarily.
    Great customer service.
    They are respectfully.

    1

    I was publicly humiliated in front of my son. Staff are rude and not helpful in the slightest.

    5

    The location was kind of hidden the first time around but Google Maps showed me the way, the receptionist is very friendly and kind and the owner is always super attentive and open to negotiate

    1

    Employee So called “electrician” Adrian Ruiz is completely unprofessional and under qualified! Will be going with a different company to get work done right!

    5

    Fast service!

    1

    The guy never showed up after rescheduling

    5

    Very professional work done, at very reasonable prices. Worked fast and efficiently.

    5

    Professional, friendly and knowledgeable about what he’s doing. I would definitely call them for any electrical work. Great work

    5

    Used this company for a second time. Same result. Professional, thorough, great price.

    My first time with this company. I will definitely call them first in the future. Knowledgeable and a fair price.

    1

    Installed a EV charger outlet in the garage, then said he would come back later with the permit. Stopped responding to calls and texts and never came back with permit. Avoid.

    5

    Helped with an issue with the GFI for our bathroom outlets. He resolved over the phone and saved us a visit that would have cost us. Excellent!

    5

    I couldn't be more pleased with the service from the Duarte Electric Team. They were able to come out the same day as my call, were very professional, answered all my questions and fixed everything I needed. Would highly recommend this locally owned business!

    5

    I just called with an issue and they answered promptly, professionally. Even though I was out of their service range, the person on the phone took the time to find out what my issue was and point me in the right direction toward getting it fixed through SMUD. Very awesome customer service and a great friendly attitude! Thank you Duarte Electric!

    5

    Ernie came highly recommended by yelp and Nextdoor, and he did not disappoint. We had him put an electrical socket outside for a wall mounted tv. He even ran an HDMI cable out through the attic so I can watch some baseball while the family plays/grills in the back yard. Ernie’s crew was polite and worked fast. Will definitely use him for future electrical needs.

    5

    Duarte Electric are such a pleasure to work with! Through the quote process, and the actual installation, they were efficient, professional, and honest. I highly recommend then for all your electrical needs!!

    5

    We were in a total panic on a Friday. Total Electricity out in 2 of our rental units. We must have called 8 or more electricians and no one could come that day until Monday. We had tenants with no electricity and would have had to put them in a hotel. Finally we got Ernie and he sent his technician out on Friday afternoon. Fixed in less than 30 mins and for a good price. We will deifinitely use them again.

    5

    There was a short in an obscure location where the wiring tied into outside lights. The technician tracked it down and found rusted, tangled wires that the home builders left. They were all dead..except one. It was sparking!!! He cleaned up the mess, repaired the live wire. And now my outside post lights work again!! THANK YOU! What a kind and knowledgeable technician! I will definitely tell everyone about your company! You truly saved my home! (And at a very good price)! Whew! I’m so pleased!

    5

    Professional friendly customer service. Sent a technician within an hour of my call, upon arrival fixed my electrical outlets within an hour. Fair pricing, did not over charge me! Duarte will be my first call if I need any electrical service in the future.

    1

    When I originally phoned Ernest to install the Ev charge in the garage, he was immediately attentive and able to complete all of the work on schedule. He came across as quite professional and volunteered to obtain the permit as well. After he installed the EV charger, I followed up with him on the permission, but he lied and said he had just returned from vacation and would check on the permit status. I contacted the city of Elk Grove and discovered that he had never applied for the permit. I also requested the invoice, but I never received a response from him. Fortunately, I only had to pay for the service fees and not the permit expenses.
    If you intend to utilize this service, do not pay in full until you have received all of the papers you require. I'd want to support local businesses, but this service has disappointed me. Extremely unprofessional.