HVAC reviews in Fontana, California

I bought a house with a HVAC system that was over 25 years old. So, it didn't come as a shock when the heating system finally gave up 4 years later. I filed a claim with my warranty provider who brought in a reliable ac repair company. Tanner, the technician, was on time and swiftly confirmed that my heating system was beyond repair and needed replacement. To avoid any further issues, I decided to replace the whole unit and chose the same company for the job. I wasn't let down. Grant and William, the team of technicians, arrived on time and worked non-stop to remove the old unit and install the new one. They were incredibly polite and well-organized. They even had to take my back door off its hinges, but they took the time to walk me through some of the new system's features. The job was done in about 5 hours, and they left my home clean and orderly, with everything back in its place. The techs even took the time to test the unit with me and made sure that i was happy with everything. Working with william was a particular pleasure. He provided understanding and polite service when we ran into a few snags on my end. I truly appreciated his patience and outstanding level of service. I would definitely hire this ac repair company again for my HVAC needs. Thanks!

called out to get my furnace checked and repaired. the office staff was very polite, and brandon came out right on time, within about an hour. he explained everything in a way i could understand, showing me exactly what needed to be done with the furnace. he used the right tools to make sure the job was done correctly. brandon also gave some useful tips to keep my furnace running well, without pushing any extra services. highly recommend this company if you need furnace repair in fontana.

My furnace started acting up recently, and I was really worried. I tried everything I could think of, but I knew it was time to call a heating and cooling company. I was pleasantly surprised by how quickly I received help from Porter Family Heating & Cooling. I reached out early in the morning, and by mid-morning, a technician arrived at my door. Grant, who has been to my home several times over the years, quickly understood the issue with my furnace after a brief chat about what I had already attempted. He not only knew where the furnace was located but also how to access it easily. Although he couldn't replace the part right away, he managed to temporarily fix the issue until the new part arrived. Throughout the whole process, he was friendly, professional, and courteous. It’s clear that the team knows how to keep great employees like him. I would give this experience more than 5 stars if I could. If you ever find yourself needing help, don’t hesitate to call them—you’ll be glad you did!

Our furnace gave up the ghost right before Thanksgiving, which was a real bummer. Thankfully, porter Family Heating & Cooling came to our rescue promptly and punctually. They did a thorough check of our condenser and furnace and decided that both needed to be replaced due to the ancientness of our 20+ years system. They presented us with a variety of choices at budget-friendly prices and their professionalism was top-notch in all stages: from sales to installation. grant, from the installation team, was very helpful and addressed any queries I had during the setup. This is a family-owned business that genuinely cares for their customers. I can't praise porter Family Heating & Cooling enough for their exceptional service. I would strongly endorse them for anyone's home or business furnace/air conditioning needs.

After an unfortunate event during some condo renovations, we found ourselves without heating and AC from our heat pump. Tanner and Grant quickly identified the issue, with Tanner replacing the circuit breaker, Brandon taking care of the circuit board and checking over the entire system, and Grant ensuring smooth communication throughout the process. Their professionalism and empathy, paired with prompt service and clear communication, were truly commendable. We've been relying on Porter Family Heating & Cooling ever since we moved into our condo. They successfully replaced the full lineset for our heat pump when it was found to be leaking refrigerant, and not long after, we had a new, much quieter heat pump installed. Their advice regarding this purchase was invaluable!

The crew at this heater repair service is top-notch, no exceptions. Our first interaction was with Brandon who did a great job explaining the perks of an energy-efficient heater that qualifies for rebates and incentive programs through our electricity provider. He was on-time and acted in a professional manner. David was excellent in inspecting and Tanner along with another worker were punctual and effective. They managed to get stairs removed and replaced for the heater installation and have specialists on-call 24/7 for any queries or fixes. i strongly endorse this heater repair service in fontana.

We have had two 'Total Care' maintenance plans with Porter Family Heating & Cooling—one for each of our heat pump units—ever since they were installed. Over the years, different service techs have come to our home for regular checkups. Most recently, Grant handled our scheduled appointment. He carefully checked the air temperature inside the attic ducts using a thermometer probe, explaining that this helps accurately measure how well the system is working. Since he was working by himself, this method was quick and efficient. Grant made sure to keep our ductwork in good shape and explained the process clearly. He reassured us that the maintenance would not harm the ducts and that our system would continue running efficiently. I appreciated how thorough and professional he was during the visit. We feel confident knowing that with the 'Total Care' plan, our HVAC system is in great hands and well taken care of for the long run.

i was very happy with the ac repair service from porter family heating & cooling. from the start, i was impressed with brandon, who gave a clear and honest estimate for the heat pump package he thought was best. i liked that he didn’t try to upsell me with lots of different options like other companies. the price for a quality system was actually better than what others offered for a cheaper setup. the installation was quick, and i didn’t have to wait long at all compared to other places. the crew, led by david, worked really hard, especially since my setup in fontana was a bit tricky—i have limited space and already had another air conditioner at my house. there was a bit of extra work needed to cover some exposed cables just the way i wanted, and the office made sure everything was finished to my satisfaction. i really appreciate the follow-up and dedication from the whole team.

I needed to replace my furnace and chose to install a central AC system alongside it. Grant provided great suggestions on how to work around some duct challenges. He was accurate and dependable. When rain at a prior job delayed his team, he called to let me know and rescheduled my installation for the next day. They completed the work efficiently. His pricing is very reasonable, especially compared to what’s typically found. I highly recommend his services if you're looking to save both time and money.

as first-time homeowners in fontana, we've always relied on porter family heating & cooling for our furnace repair needs. they are always on time, friendly, and go out of their way to help. this last time, brandon managed to fit us into a busy schedule and came out to service our furnace, which was a huge relief during the cold weather. the team not only fixes our furnace issues quickly, but also takes the time to explain everything so we feel confident about handling future problems. we wouldn’t think of calling anyone else.

i've only used this heater repair company for many years, and they've always done a great job. they've installed a new furnace for me, and since then, i've been part of their annual maintenance plan. the team always goes the extra mile, and they really make you feel like family. what makes them stand out is that if you ask about a heater issue, they'll explain exactly what's wrong and how they'll fix it in simple words, so it's easy to understand. you can't go wrong choosing them for your heater repair needs because brandon, grant, william, and the office staff always do their best to help. they also offer units made in the area, so when you use them, you're supporting local workers too.

they fixed my furnace and showed up right when they said they would. grant explained everything clearly, let me know a part needed to be ordered, and came back as promised to finish the repair. it wasn't cheap, but you definitely get reliable work and the job is done right. i've also had them work on my a/c before and it was the same experience—on time and professional, with everything running smoothly after. for my yearly a/c maintenance, tanner found a leak in the system, likely in the coil. even though the price for the repair was $3500 and my condenser was only seven years old, he explained that sometimes things just wear out. they replaced both the condenser and coil in the first-floor furnace so the coolant would match properly, but kept the original ductwork and furnace. the team did a really good job, showed up on schedule, finished quickly, and cleaned up after themselves. everyone was super friendly and professional. i feel very confident in their hvac skills and would definitely recommend their services to anyone looking for quality air conditioning or heating work in california.

We recently had our ancient AC/furnace system updated by Porter Family Heating & Cooling. Our sales representative, David, was superb, providing us with a variety of replacement options at different price levels. Needless to say, upgrading both systems in an older house can be steep, but the quotes we received were more reasonable compared to other companies, especially considering the excellent quality of work performed. Moving on to the installation part - Grant and Brandon were absolutely outstanding! We have nothing but compliments for these two. They were knowledgeable, efficient, and took the time to explain each step of the process. When our water heater unexpectedly broke down over the weekend, they even replaced that for us! They ensured everything met the necessary codes and removed any unnecessary parts or tubing in the basement. If you're in Fontana and need any AC repair or related services, we highly recommend Porter Family Heating & Cooling. They exceeded our expectations and ensured a smooth and efficient service.

Honestly, I couldn't be more satisfied. I used to rely on old window air conditioners at home, which were always a hassle to put in during summer and take out for winter. I reached out to Porter Family Heating & Cooling to see about upgrading, and ended up getting a mini split HVAC system installed throughout my house. Brandon was great to work with—easy to talk to and really knew all about heating and cooling systems. The new setup makes such a difference. The whole team did a fantastic job getting everything installed quickly. They were polite, professional, and made sure I understood how to use the new system before leaving. Everything works perfectly. I would absolutely recommend them to anyone needing HVAC services.

We have relied on this company for over 10 years and have always been very happy with their furnace repair and related services. We use two heating and cooling units to keep our home comfortable. During our annual furnace checkup in Fontana, the oldest unit was found to have a leak. The technician, William, explained our choices: we could refill the coolant, which would be costly and not fix the leak, or we could upgrade to a new, more energy-efficient furnace. We had already planned that when the old unit needed replacing, we would update the entire HVAC system and move it to the attic, since the old furnace was in a small closet in the hallway. William gave us estimates for a few furnace models that would fit our needs. The team arrived right on time and finished the whole installation in just one day. William also walked us through how the new system works and showed us how to use the smart thermostat. I always feel confident using this company and will keep recommending them to others.

I am very happy and impressed with the furnace repair service I received. As a first-time homeowner, I needed someone trustworthy to help when my furnace stopped working. They came out quickly and fixed the problem, which turned out to be a burnt-out motor and low airflow. When the furnace stopped again a week later, they returned and discovered the run capacitor needed replacement. Every person I spoke to on the phone was friendly, helpful, and understanding. The technicians, including William, were professional, quick, and polite. Even though my home warranty company picked them, I plan to keep using their furnace repair services in the future. It’s great to have such reliable people working in my home, and it’s a bonus that they like dogs too!

Our recently installed heat pump and furnace started having power problems late at night. I was able to reach someone right away, even though it was pretty late. They offered to bring over space heaters because it was cold, showing how much they care about their customers’ comfort. The next morning, William came out and fixed everything quickly. You can really tell they treat customers like family. We always feel confident calling them for our heating and cooling needs!

We had been dealing with our old AC unit for years, constantly spending money on repairs just to keep it running. When it finally became clear that we needed a real solution, I started looking into different companies in Fontana for help with our air conditioning. After doing my research, I reached out to Porter Family Heating & Cooling. Brandon got back to us right away and even made time in his schedule to come by and check out our system. Even though our AC was still working, it wasn’t keeping up with the heat, and we wanted to get ahead of the problem before summer really kicked in. Brandon and his team explained all our options clearly and helped us pick the best one for our home. They took care of ordering everything we needed, and the parts arrived much faster than I expected. The team showed up early on installation day, acted very professionally, and answered all my questions with patience. The job was finished sooner than promised, and the whole process was smooth from start to finish. If you are in Fontana and need AC repair or replacement, I highly recommend this company for their quality work, professionalism, and excellent customer service!

We have used Porter Family Heating & Cooling twice now for emergency AC repairs. I called and spoke with William, who called me back quickly and was able to get us on the schedule right away. The first time, Brandon replaced our entire furnace, and this time Tanner came out to help. Since I need to keep the temperature steady for my work, Tanner made sure the furnace was fixed, checked all our systems, and even shared helpful maintenance tips. It's rare to find such honest and reliable service nowadays. I highly recommend them!

I highly recommend this AC repair service! I work in a field where customer service is key, and I was really impressed with how well everything was handled. My home's AC unit was very old and not working well, so I decided to call for help. Grant came to check out my system and the house to find the best solution for my needs. He was very polite, professional, and really listened to my concerns about cooling and heating. Grant stayed within my budget and never tried to upsell me anything I didn’t need. He explained the options clearly and made sure I got a reliable unit that would fix my issues. Once we agreed, the installation team came out just a couple of days later. Tanner and his crew were fantastic—super professional, friendly, and really knew what they were doing. They replaced my whole system, including a new 5-ton outside unit, inside unit in the attic, 12 ducts, 3 returns, and all new piping. Tanner explained that my old attic unit was in the wrong spot and the pipes to the back rooms were too long, making it hard to cool the house. He fixed all that by putting the new unit in the right place with shorter pipes, and the difference is amazing! Now, my new AC cools the house much faster and easier than before. I used to keep it at 76 degrees and still have trouble cooling the back rooms, but now I can set it to 70 degrees and it works perfectly without any struggle. The run time is much shorter, and my whole house is comfortable. I am 100% satisfied and would absolutely recommend this AC repair company!

We have been using this HVAC company for several years now, and they are always professional and quick to get the job done. Their pricing is better than other companies we’ve compared with. Every time their technicians come out, they’re very knowledgeable and can quickly figure out any issues with our heating and air conditioning systems. Recently, Brandon and William installed a new AC unit for us, and they were both efficient and professional. Our home was cooled off and comfortable again, just in time for the hot California weekend! This team is reliable and always delivers great service. Make sure to check with them for all your HVAC needs before calling anyone else!