HVAC reviews in Fontana, California

When I got home from work, I immediately felt how warm it was inside, even though the thermostat read 81 degrees. The furnace unit was running downstairs, but I noticed the outside fan wasn’t working. We’d had a few power surges earlier, and after that, the fan just stopped. I called the emergency number, and the answering service took down my information. Tanner, the technician, got in touch with me right away. I explained the problem, and he said it sounded like a capacitor issue. He was really clear that since it was an after-hours emergency call, there would be extra charges and gave me a rough estimate if that was the issue. Tanner arrived within the hour, just like he said he would. He quickly confirmed that the capacitor was the problem and had my furnace back up and running in no time. He was friendly, professional, and very efficient with the repair. I was relieved because I thought I might have to get a hotel room if the furnace couldn’t be fixed that night! I highly recommend this company for furnace repair in Fontana. Tanner did an excellent job, and I’ll definitely be calling them again for any heating needs in the future.

Brandon is very knowledgeable when it comes to HVAC systems. He came to my home to provide an estimate for a ductless mini split installation, and the work was completed just 2.5 weeks after that. The installation was expected to take three days, but the team finished everything in just two days. If you want a ductless mini split system installed correctly, this is the company to call. I got several quotes from other companies, and while Brandon’s price was a bit higher, I felt much more confident choosing him because of his expertise and professionalism. You really get quality service, and it’s important not to take shortcuts with heating and cooling systems—especially in the California heat. I was extremely pleased with the final result and felt it was well worth the investment. I highly recommend this company to anyone looking for a reliable ductless mini split installation.

Brandon and Grant came out to repair my thermostat, and I was really impressed with how professional and friendly they were. The person I spoke with on the phone made sure to contact both me and my husband quickly, which I appreciated. They brought a new faceplate since my old one was worn out, and they installed it right away. I had put in a service request earlier in the day, and they showed up within the hour—such fast service, which was a huge relief with a toddler at home and being so far along in my pregnancy. Brandon and Grant took the time to explain how the new thermostat works and even pointed out where the air filters are, showing me how to change them if needed. They were patient and so nice to my little one, who was very curious and chatty during the visit. I would definitely recommend their HVAC services to anyone who needs fast, reliable, and friendly help!

I can’t say enough good things about Porter Family Heating & Cooling and their team. From the first visit with Tanner for the initial consultation through the complete replacement of my HVAC system with Grant, Brandon, and the rest of the crew, I was truly impressed. Communication was excellent throughout the process, and everyone clearly knew their HVAC systems inside and out. They gave me helpful suggestions, took the time to answer my questions, and even found out if my older generator could support the new system. They explained how to use my new thermostat in a simple way that was easy to understand, which I really appreciated since I’m not very tech-savvy. The crew was friendly and made the whole process comfortable. Tanner checked in several times to make sure everything was going well and that I didn’t have any concerns. Grant was very professional and knowledgeable, and Brandon’s positive attitude and work ethic really stood out. The office staff was always helpful whenever I called. Overall, an outstanding experience from start to finish!

We were referred to this AC repair company by another HVAC installer who didn’t cover our area. From the start, working with Grant, our sales consultant, the whole experience went above and beyond what we expected. We wanted to install a new heat pump system throughout our older home, and we had a lot of questions about how it would look, if anything would get damaged during installation, and how much it would cost. Every step, from the first meeting to the installation walkthrough, the crew, and even learning how to use the new system, was smooth and easy. The team took time to explain everything clearly and made sure we felt comfortable. Someone from the office, Tanner, also helped us with the paperwork for local energy rebates, which really made a difference with our budget. Everyone we met from the company, including William, Grant, and others from both the installation and office teams, was friendly, professional, and made us feel like valued customers. Our new AC system, which includes mini-splits on the first floor and a ducted air handler upstairs, has completely changed how comfortable our house feels. We highly recommend this company for anyone looking for HVAC or AC repair services! After living with our new AC and heat pump system for almost a year, we’re even happier with our choice. The air conditioning works great, especially during the hot and humid California summers, and the house always stays cool and comfortable. We even used the heat more than expected during cooler months, and it kept the temperature steady and comfortable, unlike our old heating system. Our first yearly maintenance visit (which was free after installation) was handled by William from their tech team. We had a couple of questions about the mini-splits, the airflow upstairs, and a little noise from the outdoor condenser. William was super helpful and took care of all our concerns. He explained everything he was doing and made sure any issues were resolved, including setting up a follow-up for a warranty repair. We now feel confident that our system is running perfectly, and we’re really pleased with the reliable and attentive service from this company.

I was really impressed with the heater repair service I received. My heater stopped working, so I called and spoke with a friendly and professional staff member who listened to my concerns and scheduled a visit for the very next morning. Tanner was the technician who came out, and he clearly explained what was wrong with my heater and gave me a couple of repair options. After I made my choice, they quickly ordered the necessary parts. Once the parts arrived, David and William came out to do the installation. It was great to see how hard they worked—they didn’t waste any time and got everything done that same afternoon. David seemed to take the lead while showing William the ropes, which was good to see. Both of them were polite and respectful to my whole family, and they made sure to wear masks and clean up after the job was done. Tanner was also patient in answering all my questions about how the heater works and why certain parts were being replaced. Everyone I interacted with was knowledgeable, professional, and courteous. I would definitely recommend this company to anyone needing heater repair or HVAC services in California. The whole process was smooth and stress-free.

My heater stopped working properly around 4pm, so I called for repair. The same company had put in my unit in Fontana over a decade ago, and I’ve never had any real problems with it. They offered to come out right away, but since the weather was mild overnight, I said I could wait until the next day. Early the next morning, I got a call that the technician, Grant, was on his way. Grant arrived promptly and got started right away. He quickly found that the capacitor was the issue and fixed it in about 15 minutes. He also did a thorough check on the whole heater system and explained that I should start planning for a replacement in the near future. Grant was very knowledgeable and walked me through all the options for a new heater when the time comes. Over ten years without issues in Fontana—can’t ask for more from a heater! I’m happy with the fast, friendly service and clear advice.

after moving into our new home in fontana, we found out the furnace wasn’t working properly, even though we were told it was in good shape. we reached out for furnace repair, and they sent someone out the same day. brandon explained everything clearly and helped us figure out exactly what our home needed. the next day, tanner and william showed up right on time and installed our new furnace quickly and efficiently. the new unit is energy efficient and has already made a noticeable difference in our comfort and utility bills. we really appreciated how friendly and professional everyone was, and how easy they made the whole process for us during our move. if we ever have another issue, we know we can rely on them to help right away. we highly recommend their furnace repair and installation services to anyone in fontana. great service and great people!

i had a really good experience with porter family heating & cooling when i needed my heater repaired. brandon came out for a consultation and was able to get my heater working again the very next day. everyone who visited my home was professional and friendly, making the whole process easy. over the last couple of days, my heater stopped working for two different reasons, one time it was a blown fuse and the next time there was a problem with the thermostat. each time, they showed up the next morning and fixed everything quickly. i really appreciate how fast they responded, especially with the weather being so warm in ca. i highly recommend them if you need heater repair—they are honest and provide fast, great service.

i called for an emergency ac repair when my air conditioner stopped working during a heatwave. grant came out quickly and made sure we were comfortable by setting up portable cooling units while waiting for the new ac part to arrive. the team got started on the prep work the day before the part came in, so they were ready to install it right away. they really helped us stay cool and avoided any damage to the house from the extreme heat. i’ll definitely call them again when my other house needs ac service. this is a real neighborhood business that cares about its customers. highly recommend!

We had to replace the heat pump system in our home after having several service calls on our old one. Grant, the sales representative, was great at explaining all the different heater options and really took the time to discuss the pros and cons of each. I appreciated that he focused on what would work best for our needs, not just trying to sell us the most expensive unit. I felt confident that Grant helped us choose the right system. When it was time for installation, the technicians, Tanner and Brandon, arrived on schedule and got right to work replacing our 2-ton heat pump for the upstairs area. They were professional, friendly, and clearly knew what they were doing. They also took the time to show us how to use the new thermostat and made sure we understood everything before they left. I was pleasantly surprised at how well they cleaned up after the job—they left everything neat and tidy. We’ve been using this company for many years now, and every experience has been excellent. Everyone from the office staff to the technicians is professional and truly cares about customer satisfaction. The day after our new system was installed, our main heat pump suddenly stopped working. I was worried it might be related to the new installation, so I called the office. They quickly sent a technician over. Grant came out, explained that the systems were separate, and fixed the older unit at no additional charge. I was really impressed by his honesty and helpfulness. We’re planning to replace our main heat pump soon, not because it’s completely broken, but because we trust this company and want reliable heating for our home. Instead of spending money on frequent repairs, we’re choosing to upgrade. This company has truly earned our business!

With the heat lately, we noticed our upstairs master bedroom was getting uncomfortable, so we knew we needed a better way to keep it cool. After checking with a few companies, Porter Family Heating & Cooling gave us the most reasonable quote and assured us the installation would be fast. They really delivered! We're very pleased with our new mini split system—the unit runs quietly and keeps the room comfortable without using too much energy. The installation was finished in just a few hours, and Brandon and the rest of the team were professional and clearly knew their stuff. We're glad we chose this company for our HVAC needs.

When we noticed a strange smell coming from our furnace, we reached out to a local HVAC company in Fontana. (They had worked on our heating system before and did a great job!) After checking everything, Brandon found a crack in the heat exchanger, which was letting fumes and exhaust into our home. Since the furnace needed to be replaced, Brandon and his team arrived the next morning and started installing a brand new HVAC system. They worked quickly and efficiently to get our new system up and running in less than two days, even with the hot Fontana weather outside. We are very satisfied with their professional service and highly recommend them for any heating or air conditioning needs!

My air conditioning system stopped working just as the weather started to heat up, so I knew I needed to get it replaced quickly to stay comfortable during the summer. I reached out to several HVAC companies for quotes, and after comparing prices and installation times, I decided to go with Porter Family Heating & Cooling. They offered a fair price and didn’t try to push any unnecessary upgrades on me, plus they had the soonest available installation date. Grant and the rest of the installation team showed up right on time and were very professional throughout the process. They explained everything clearly, answered all my questions, and had my new AC system up and running within a few hours. Now, after having the new system for a while, I’ve noticed my home stays cool even on really hot days, and my most recent energy bill showed a 15% drop in cooling costs. If you’re looking for dependable HVAC service and want a company that’s honest and efficient, I highly recommend them.

We needed help with our furnace because the heating in our home was uneven between the floors. Since we weren’t sure what was causing it, we decided to get a few professional estimates to figure out the problem. Porter Family Heating & Cooling came highly recommended in Fontana. William got back to us quickly and was able to schedule a visit right away. William did a careful inspection of our HVAC system and listened to all the issues we mentioned. He explained two different solutions and made sure we understood each option. We were happy to find out that our system was in better shape than we thought, and we had choices besides getting a whole new unit. We decided to move forward with the repairs. The technicians were friendly, knowledgeable, and took great care in their work. They finished the job efficiently and left everything clean afterward. The best part was that they solved our heating problem without having to replace the entire furnace!

I’ve had to call Porter Family Heating & Cooling twice for heater repair at my home in Fontana. The first time, my main house heater stopped working not long after I moved in, and I decided to get a new unit installed. The second time, the heater in my guest house wasn’t heating properly, but thankfully, it only needed a part replaced. Each time, Grant explained everything clearly so I understood what was going on. The service was professional, and I never felt pressured to buy anything I didn’t need. Because of my good experiences, I also signed up for their maintenance package. I would recommend their heater repair services to anyone looking for honest and reliable help.

I recently had a new furnace and air conditioning system installed in my home in Fontana. Shortly after the installation, I noticed a small issue with the furnace. I called the company after regular hours and left a message, thinking I would hear back the next day. To my pleasant surprise, Grant from the HVAC team called me back soon after and offered to come over right away to check things out. He arrived quickly and got the problem fixed without any hassle. I really appreciated how Grant went above and beyond by coming out after hours to make sure everything was working smoothly. That level of customer service is hard to find! If you’re looking for reliable and responsive HVAC service in Fontana, I highly recommend this team.

I've had their number saved for years, and calling them for furnace repair in my old Fontana home was one of the best choices I've made. David and the team really took the time to carefully check and figure out what was wrong with my furnace, making sure it was running as efficiently as possible. Your home is one of your biggest investments, so it feels good to know your heating system is in good hands. They really stand by their work, and that kind of reliability means a lot these days. I’m grateful to David, Patty, Brandon, and everyone on the crew for giving me peace of mind. Highly recommended for anyone needing furnace repair in Fontana!

i’ve had two great experiences with this hvac company. the team is very thorough, honest, and offers fair prices. a friend of mine needed a heat pump installed during the hottest part of the summer for cooling their home, and reached out for help. even though it was busy season, brandon got back to my friend quickly and gave an estimate after just seeing a few photos. at the end of the job, my friend only paid what was quoted, which really shows they stick to their word and know what they’re doing. for my own situation, i found out that my home was just outside their service area when i called. even so, brandon took the time to talk with me about different hvac brands and what to look for when shopping around. he recommended reliable brands like trane, american standard, bryant, and carrier. he explained that trane is usually pricier, but bryant offers solid options at lower prices. brandon even let me know what kind of quote he would have given, which helped a lot when comparing local bids. thanks to his advice, i was able to avoid overpaying on another bid. if you’re looking for dependable hvac service in california, i’d definitely suggest reaching out to this team. my friend is really happy with their new system, and i would have chosen them in a second if they worked in my area.

We had a problem with our heater at home when a part stopped working. Even though we have a parts and labor warranty, it was tough to find someone willing to honor it. Porter Family Heating & Cooling was the only company that responded quickly. Grant came out the same day we called, checked our heater, and confirmed there was a broken coil. He ordered the replacement part right away and returned as soon as it arrived to fix everything. Other places we contacted wouldn't help, but Grant took care of the issue without hesitation, even though it might not have been the most profitable job for them. The service was fantastic and we really appreciate how fast and professional they were. Living in Fontana, having a working heater is important for comfort, especially when the weather turns cooler. We're so grateful for the quick repair and will definitely recommend their heater repair services to anyone who needs it.

I woke up to find that my AC wasn’t working, so I called the company I have a maintenance contract with. They got back to me quickly and set up a time for a technician to come by. Grant arrived right at the beginning of the scheduled window, diagnosed the problem fast, and had the needed part ready in his truck. He answered all my questions and had the AC running smoothly again in less than an hour. The price was fair, and Grant was professional, friendly, and tidy. I was very happy with how quickly everything was fixed and the great customer service. Overall, I had a really positive experience and now my AC is keeping the house cool again. Excellent service!