Appliance Repair reviews in Fresno, California
-
Anthony Estrada came out to service my washing machine and had it running instantly. I'm so thankful I can now wash my families clothes. It was a hot Saturday morning and followed thru on the service call timely.
-
Prompt, courteous and professional. I am very happy with Super Air & Appliance Repair and will call them next time I have a problem with any of my appliances. Good service men are hard to come across nowadays, so look no further.
-
Great communication and customer service. Provided me with the options I had replacing my ac unit (pros and cons), gave their recommendation but let me choose what I thought was best for my home. Saved me thousands over Lee's.
-
My frigerator wasn't getting cold called them they gave me an ETA on arrival time the Technician Gabriel arrived between that time told me what was wrong and what caused the problem. Cost more than I expected put i needed it fixed. Would definitely recommend and use again
-
Super Air was SUPER. When one technician got held up, Robert showed up himself so the job could be done on time for me to pick up my daughter from school - now that is customer service! Robert quickly figured out the problem and the rest is history.
Highly recommend Super Air. -
They came out to help out my parents all the way to kerman. Two nice gentlemen communicate well with my dad and I made us understand the issues and gave us advice for the future. Will definitely be coming with them in the future.
-
We are very thankful to the worker Gabriel! We had him come and check the AC at our church he was very helpful and kind. Thank You for your service Super Air!!!
-
Very professional and reliable company. They came out and did a full service on my Maytag washing machine. They came within a day of calling and took care of everything in one appointment. The price was fair and they stuck by their quote. Will be using them again.
-
By far the worst customer service, The technician, George, showed up smelling like marijuana. I paid $150 cash for 10 mins of accumulated work for a $32 part. My fridge still doesnt work. They had 2 attempts to fix it. The technician ignored calls for 2 days to re-trouble shoot and fix the problem. They kept the money and i refuse to do any further business with them. I DO NOT recommend their service to anyone.
-
Anthony always books us quickly and provides nothing less than excellent service! We can count on him to resolve our appliance issues.
-
Very prompt, professional, friendly and helpful. Rob came out to fix our A/C unit and had it done quickly - could not ask for more. Not to mention he found my lost car keys out on my lawn! Great service.
-
My water despenser quit working. After i called them they came over & immediately found out what was wrong. It was a simple problem. Cost was cheap. A great repair company that is honest, reliable & will not charge you an arm or a leg for their services. I highly recommend them & will call again for any future problems.
-
Fantastic! I had them come out and look at a refrigerator and a dishwasher. I was recommended that I needed to thaw out the fridge and they found a piece of plastic and a seed inside the dishwasher making the noise. They were able to work with me on the price since there wasn’t much to diagnose on the refrigerator. Super honest and reasonable.
-
The owner and his partner came out and with in 20 minutes had the issue figured out. Got the part with in 30 and had me up and running in no time. I recommend their service and will be using them again! Thanks for repairing my ice maker!
-
It was the hottest day of the year and my air conditioner stopped working. When no one else could fit me in because I live out of town, Super Air Repair was at my house in an hour. Good customer service and friendly staff! I recommend Super Air Repair to others.
-
Anthony was there less than 10 minutes, easy fix on knob of my dryer, I thought was going to cost me a new dryer!! Young man was extremely helpful and didn't charge me. Now that's what I call CUSTOMER SERVICE. I will highly recommend this company to my family and friends and even those I don't consider friends. LOL
-
Rob and Anthony were lifesavers!! They assessed our appliances thoroughly and were very clear with what the problem was. Great customer service will be using this company again.
-
Extremely fast, courteous, and efficient service. Had an appointment the day after I talked to them, was given a 10-12 window, and the guys were here at 10 sharp. Diagnosed the problem in minutes, got the part and had the repair completed within 90 minutes of arriving. Technicians were totally professional. Very happy with the service.
-
I read the reviews on google when looking for a repair man and found Roberts company. As advertised, fast and friendly service. Found our problem was a clog in the pump/filter for our front load washer and fixed it. I highly recommend him over the big name companies! Don't hesitate, give him a call.
-
Our go-to person for our appliance repairs. They handle all of our jobs, big or small. Super Air fixed our walk in freezer and our reach in freezer. Both work wonderfully now. I would definitely recommend them to someone who wants the job done right and at a reasonable price.
-
This company was contracted by Sears via my purchased protection agreement to repair a broken washer and initially came out on February 24th to diagnose the problem. On that day they came out, diagnosed the problem, and informed me that they would be ordering parts and returning to fix the washer once the parts arrived. Once the parts arrived at my house (one from FedEx and another from UPS) I called them to schedule the repair. They agreed to come out the following Monday morning as “the very first appointment”, their exact words. I got a call that Monday shortly before 8 a.m. that the 3rd part that was scheduled to come to them still hadn’t showed and they’d have to reschedule. This was the first time they mentioned a 3rd part was supposed to be coming (There was no 3rd part as part of the repair. It was the control board and the cold water inlet valve which had both already arrived to my house). This is when I began to suspect that I was dealing with a bad company. They arrived for the repair at a later date and I was at work. They were unsuccessful with the repair and told my babysitter that the new control board needed a different power source so they had to order a new power source and would return. I called to talk to Angelica to get some clarity as they left no notes or documentation and the washer was still turning on as normal so it needing a new power source made zero sense to me since the reason for the repair was due to the washer not putting out any water. At that time she told me Sears would be ordering the parts and to contact them. I contacted Sears and Sears told me the contractor would be ordering the parts. This went on for another month and nobody seemed to know what parts were being ordered or who ordered it (I should add that Super Air & Repair would only answer/return my calls less than 20% of the time and I was beginning to call more frequently because we were going past 2 months with no washer and no solution to the problem). One day I finally had enough. I had been patient the entire time and never showed any frustration towards neither the contractor nor Sears. I requested that Sears hire a new contractor and to have Super Air & Repair removed from this job. The VERY NEXT DAY Angelica calls me to say they magically located this part that nobody seemed to know about and would be here the very next day to finish the repair between 1 and 5 p.m. She asked me to text her the new address where we moved since the previous repair. I texted it to her and she confirmed receipt. I was working 7p-7a that week so I cut my sleep short and sat around the house from 1 p.m. til around 4:45 p.m. and nobody had showed up. I called Angelica to confirm they were still coming and she said yes. At about 5:30 she called and said they accidentally showed up to the old address and had to reschedule til the following Monday. This was clearly a lie and it was very obvious that this is a completely incompetent business I was dealing with. I asked for the earliest appt Monday since I was getting off work at 7. a.m. and didn’t want to wait up all day and have to go back to work without sleep because of them AGAIN. On Monday they showed up past their 8-noon window (not surprised) so I asked if I had to stay awake any longer during the repair. They said no so I went to bed. When I got up for work there were no notes left behind so I figured the washer was fixed. NOPE. It still wasn’t putting out water. I called Angelica and she said they told her it was fixed. I told her it absolutely wasn’t. (By the way, they didn’t replace any power source they just replaced the control board a 2nd time.) They came back the next day while I was asleep and told my babysitter that they knew exactly what was going on and would put a rush order for the new part. Instead, they just closed out the repair as finished without telling me and I had to find this out on my own a few days later when calling Sears