Home Services reviews in Fresno, California

The two ladies that came today did a good job.
The only reason I didn't give a 5 star rating is because they were early which threw me off.I guess I should really give them a 4 1/2.

We’ve used the Cleaning Authority for over 30 years. They do an outstanding job of cleaning and they’re always cheerful and upbeat. Your home is immediately totally clean which usually lasts for a solid month before we need them again. Today, Desiree and Maria were particularly awesome!

The staff were amazing and their personal touches on the house Was so awesome. We have quite a large house so looking at how well they did. We are so happy with the service provided. Thank you again!

Phoenix and Ashley were friendly and honest and provided a good example of The Cleaning Authority’s quality of work. They gave me a good time frame of how long a deep clean on my house would take and then beat it. They left my house in a much better state. They dusted, vacuumed, mopped, cleaned sinks, tub and toilet, stove top, fans, counters, cobwebs in corners and wiped down doors and cabinets. They certainly made my house feel like home again!

Janie and Naenae came to service an apartment at our community. Not only were they quick, they also did an incredible job! Everything both looked and smelled fresh! Thank you so much ladies as well as the rest of The Cleaning Authority team for not only the job performed, but your timeliness in communication. We're so appreciative of you all!

Excellent experiences. Top drawer work. Anything that hasn't been up to par (once or twice. Barely worth mentioning.) was handled immediately.
On a personal note, Spring is awesome. She sets the bar really high for anybody else coming in. Our dogs love her. She always stops to give them some love too.

This was my first experience with professional cleaners and I couldn’t be more thrilled! Naenae and Janie were so kind and were so thorough! I do a pretty good job of maintaining my house but I was so impressed with how good things looked after and didn’t realize how many things I was missing/wasn’t able to get during my daily/weekly cleanings. Everything is shining and smells so good! Couldn’t recommend them enough!

Awesome job team 3. The cleaning Authority has always came through and have done a great clean. I would recommend the Cleaning Authority over and over.
Thank You!
Jill

Always receive great service from my two gals Selena and Kyra! Great team and so happy to have them providing my cleaning services!

Ladies were on time and food am excellent job. They were very personable.

I asked for deep cleaning and was quoted for 3 hours. I was told a crew of 2 persons will be sent but only one person showed up. She barely cleaned one stand in shower on a newly remodeled bathroom (vanity and floors were brand new and did not need cleaning) and 2 windows by 2.5 hours. She asked to clean longer at extra charge. She did not even get to vacuuming or mopping, appliances, kitchen counter or cabinets. The company charged my credit card used on a previous service of over 2 years ago. The cleaners that time had done a good job and so I trusted this visit but was extremely disappointed this time. Not sure if previously they were under a different management or had better cleaners. Not happy and do not recommend them for homes or rentals. The cleaner moved very closely so as intending to stay longer and wanting to charge more for the additional time. I wanted deep cleaning and the lady sprayed and wiped without even wearing gloves. It was a total rip off. I was told owner will call me to discuss. Hopefully she does. I will be downloading before and after photos from my phone and posting.

This is our second cleaning from The Cleaning Authority and both visits have been great. This service was a maintenance from the original major cleaning they did in November. Both teams were friendly and professional. I’m very happy with the services received.

What's not to love? They are detail oriented, have customizable cleaning sessions and amazing employees. Couldn't ask for better people to work with. Many thanks to the Fresno Cleaning Authority their service gives me peace of mind of a job well done.

There were several areas that were not cleaned. When I called back to notify them, Maria was not apologetic and said that she would have the ladies come back to take care of it and that I will be charged for that extra time. I said, really? I will be charged for something that should have been done? She said as long it was only 20 min then they wouldn’t charge me. The ladies came back immediately to take care of it.

No I don’t recommend The Cleaning Authority and No I will not be using their services again.
1 star for friendly cleaners.

*Edit: They just charged me an additional $40.
It took the cleaning ladies 20 min to do the second round of cleaning the areas they missed.

Maria and Desiree (Team 7) are AMAZING! Maria has been our main cleaner for the last two years and she knows our house well. They'll clean places that I don't even see or recognize as needing to be cleaned, until I go, "Wow. They cleaned it!" Their attention to detail is wonderful and as the photo shows, they add small touches that make me smile, like folding the throw blanket into a bow for our bed!!

Didn't care for service

Elida is really good worker
She is very passionate about her work and have we like her work and every time if we need to clean our house definitely we are going to take her help

Maria did an amazing job! Definitely recommend this always ready cleaning

Thank you vinessa! You did an amazing job. Took her time on cleaning my home. expectations met definitely recommend her

They didn’t really do much they were there for 2 hours but they were trying to kill the time. The said something else but they did something else. I really didn’t like their service. They were being lazy with the work and didn’t really do much, half of the time I had to tell them or ask them to clean. They need to be clear with their words.

Always on time, the office smells so clean and nice, very wonderful job! They come in and do the job so efficiently.