HVAC reviews in Fresno, California

Had great service from both enployees that came out. Cody quickly diagnosed the control board had burnt on my furnace and Tim replaced the board in no time AND anchored my thermostat to the wall that was just hanging there. Both guys were very polite and courteous and I was thoroughly impressed. Would definitely recommend this company yo my family and friends

This was the third company our warranty company AHS sent out to fix our AC because the other two flaked out. I called to set the appointment, Ashley was very responsive and friendly. Got an appointment for the next day with a window of 7 a.m. - 12:00 p.m. Tim called just before 7:00 a.m. asking if he could come out. He came, he diagnosed, he fixed, he advised. Great tech. Explained everything, had suggestions for the future. I highly recommend this company and I will definitely call them again! Thank you Tim, Ashley and Indoor Quality Service!

I am very surprised of the negative ratings. Tim is a professional. It takes patience, good workmanship and an up beat but kind attitude to deal with customers day in and day out. I think Tim excels at that. Both days he called to let me know what time he would arrive. On time both days. I was a general contractor and I wish all my subs were as professional. As for the office, Ashley was a sweetheart and always let me know proper times, when the orders came in and was very pleasant to talk to. All work was done in a timely fashion as far as I was concerned.

Rick is amazing!! He has a good heart always willing to go above n beyond! Very respectful n thoughtful of others! Great quality in his work! You can trust him 💯%

This review is based on my interaction with Tim from Indoor Quality Air. After purchasing an older home, I needed a new fan motor. The initial company recommended by my home warranty never called or answered my calls, which is just fine because Tim was awesome. He was thorough in explaining what was wrong, the guy really knows his stuff. We discussed new a/c options, he outlined the energy savings between different types and the ductwork, but just to educate no pressure. They ordered the part and Tim came back to install it a few days later, he was done within the hour. Very pleasant and professional, I will definitely be using Indoor Quality Air for any HVAC issues/maintenance in the future, specifically asking for Tim.

5 stars go to the very professional and experienced technician, Alejandro R. He showed up on time, listened to me talk about all the problems my AC unit had and addressed all my concerns. He took photos of all areas of concern (duct work and the unit itself). When he explained what the issue was, he had the photos to SHOW me what was wrong instead of just telling me (which is what my experience has been with most other technicians). He was very honest about what to expect next, i.e. he’ll be reporting his findings to the warranty, but cannot guaranty what will happen (he suggested replacement of the unit, but the warranty may try to just replace the damaged part). Stellar employee!

I wish I could give 0 NO stars This company tried to charge me $7000 out of pocket, with home warranty insurance. NOT even trying to repair the leak first before trying to order a whole new coil unit along with tagging on all kinds of modifications, leading up to a cost of $7000. I had a local air conditioning company with a second opinion from my homeowners insurance come in and fix the leak $125. This company practice is in bad faith. I’m a nurse of almost 20 years and I wonder how many people they do that to and take their money. I asked for a callback on numerous occasions, and nobody called me back— I will be writing a letter to the BBB.

GREAT SERVICE!!! Highly recommend this company, Cody went above and beyond helping us fix our AC issues! He was on time and made everything so simple to understand! He came out figured out our issue fast and even had parts on hand to get us up and running again. If you are looking for an AC company I highly recommend this one! Thanks for the awesome service and shout out to the boy CODY!

We had a major issue with our heater. After dealing with another repair company for 2 weeks, I finally got the home warranty company to re-assign our repair. They sent us to Dave and his crew at Indoor Quality and they were here the same day, and did a fantastic job for us. Our heater had to totally be replaced, as did our duct work. We knew there were issues with the ducts years ago, so it wasn't totally unexpected. He had to deliver this news to us 2 days before Christmas, and he was very understanding and empathetic.

Because we were without heat during a massive cold spell, they got us on the schedule quickly. It was a big job, and they were here every day, all day, for 5 days to get it done- even coming on a Saturday all day to finish so we could have heat. Every one of Dave's crew was friendly, professional, and clean. They made sure to sweep and vacuum, even when I told them they didn't have to. My new heater and ducting system works like a dream! SO much more air pressure, it really is amazing!

Bottom line is this- homes have issues, especially older homes like ours. The home warranty is only going to cover so much, and when things have to be brought to code, it will be more out of pocket. However, that's not the repair company's fault. I believe Dave and all of the people at Indoor Quality Services are honest people that do a good job in a timely manner. Huge thanks to all of them!

My technician Angel was very polite, knowledgeable, and really helpful. He took the time to figure out my thermostat problems and gave me some insightful recommendations. He went above the work that was needed and helped me get a new one set up, I am very grateful to him.

It happens. The AC stops working when it’s 104 outside and a heat wave is on it’s way. But who was working today was Angel. He arrived after hours and worked for an hour on a hot roof in extreme heat. He was kind and courteous, and did a thorough examination of what needed to be serviced. Indoor Quality Services was here last year to do a service for pre-winter heating, and another one of their courteous professionals worked on the unit. I would recommend them highly. Thank you again, Angel, for making my life and home more comfortable!

We were first scheduled with this company for July 17th 2024 then we get pushed back to the 24th. As a customer, I don't feel that I should be calling them to find out what date they're coming or time. Too many inconsistencies with this company. When the technician did arrive on the 24th, we were supposed to receive a phone call, never received a call. I called the company to find out if our technician was coming out today. When I spoke to the employee there at your establishment they said he was on his way. So right there that tells you, that they never called me I called them to find out when he was coming. He shows up, I tell him exactly what was going on. He comes in the house turns my AC on, which does not work he goes on top of the roof and finds out that it's the control board and he states that it needs to be replaced. Being the fact that we were probably the last customers for the day he couldn't order the part till the next morning. I had a doctor's appointment the next morning on the 25th at 9:30 a.m. I called about 11:00 or so or closer to 12:00 and they said he had he barely ordered the part it about 11:00. when I get up that morning on the 25th something told me to check my AC, he left it on running more PG&E wasted. I called back today July 26th 2024 and spoke with an employee and she clearly stated to me that they called me they never called I was the one that called originally to find out when he was coming on the 24th when I found out he was on his way we hung up and he showed up within 10 to 15 minutes and she states to me that we're not the only customers which I understand that but it was her demeanor and her tone. Not very happy with this company, it's unfortunate that my uncle hasn't insurance and that this company was assigned to them. I don't like to be lied to or feel like I'm lying to someone else. That is not the way I conduct business. If I had the finances I would have chose a different company and it would have been fixed immediately. The other two employees I did speak to were very kind and understanding unfortunately the last person I spoke to was not.

We needed our AC fixed urgently, I called outside of office hours expressing the urgency due to events happening soon and they got back to us assuring me that I will be contacted. Sure enough I got contacted and we set up the next available appointment. Matthew was our technician and he did a wonderful thorough examination of our Unit. He was extremely knowledgeable, nice, professional, and he stayed for about 2 hours trying to fix the issue as much as he could. I will definitely use them again when needed.

Slow follow-up and double the price of local AC company. My home warranty contracted my AC problem with this company at the end of May before the triple digit heat wave in the valley and it took 2 months to finally tell me that I would need a new AC system. I had to wait 2 weeks each time for a tech to come out and each time took almost 2 weeks for further information. First came back as a possible faulty fan motor for why my condenser was not working then second time was told a mismatch unit that would need a full replacement.

Why is it that I need to constantly call the company for an update when the tech and your receptionists say within 24 hours? It took almost 1.5 weeks for my warranty company to get any information and I had to keep calling them to follow-up with Indoor Air Quality. Just a disappointing situation for everyone involved.

The Service Technician Alex was great! They were able to service my unit with 24 hours of calling and Alex was so helpful with explaining what he was doing and informing me about the unit. Definitely going to call them again when I need A/C services!

My home warranty service assigned our service call to IQS on a Sunday and we were contacted by 8:15 am Monday, with an offer to have a technician visit the same day. Angel arrived promptly, quickly diagnosed the problem and said parts would need to be ordered. I was contacted the next day (Tuesday) and asked if they could return to install the parts today (Wednesday). A different technician, Rick, arrived this afternoon, replaced the faulty parts and placed the system back in service. Both Angel and Rick were courteous, efficient and respectful of our home. The experience from first contact with the dispatch team, to the final service call was top-notch! I highly recommend IQS!!

Our AC was not working right since May. No one could figure out why our brand new AC unit wasn't working. Our home warranty sent out 3 different companies who came out multiple times. No one was able to diagnose the issue. Until this company came out. They went above and beyond and since our AC was working intermittently, they came out on the hottest day in the afternoon so they could better diagnose the issue. They were able to diagnose the issue and fix it! Thank you indoor quality services!

Angel was our technician he was very knowledgeable and professional. It took sometime but he found the shorted wire and module unit that triggered the burners was bad. He also had to replace the thermostat. Its not just the service and being on time it's that he had all the parts in his truck. Up here in the mountain community that just doesn't happen. A repair can take 2 to 3 weeks if they have to order parts and then return. Thank you Indoor Quality Services and Angel

My home warranty sent my service request to Indoor Quality Services. They came out the day after my request. Angel found the issue, and a replacement part was installed after my home warranty approved the repair. The process took a week, which included the weekend. I'm very satisfied with the whole experience and highly recommend this company.

I was so impressed with this company. I was originally assigned another company with American Home Shield who did not respond for several days and this Fresno heat. I got frustrated and called them to give me a different company. Indoor Quality Services was assigned to me and they came the very next morning. Angel came to my house and inspected the air conditioner. He was very thorough in his examination and quickly fix the capacitor. He would’ve also changed my filters but unfortunately I didn’t have any spares at the time. He is very competent and had the air conditioner working in no time. I am very thankful that they fixed the problem right away. Thank you so much! Highly recommend this company!

Great Company ran by great people!
Came out and Fixed my Home A/C in the middle of a 116 temp SUNDAY. I have 2 Toddlers of my own and my 4 of my young nieces and 1 nephew visiting for a summer vacation when my AC went out, it was a miserable night , but the owner Dave responded first thing in the morning. I couldn’t be happier with their service and will be a customer for life!