Plumbing reviews in Hayward, California

4.8 based on 1012 reviews Back to the listing
    5

    Mondo was extremely professional, courteous and trustworthy. I would definitely call Roto Rooter again.Thank you for excellent service

    5

    Cory was very professional and very knowledgeable. He was explaining as he worked to clear out our sewer line. He was did it a few times to make sure it is all cleared out. Thank you.

    5

    Great experience with Roto-Rooter again. They came and took care of my broken spigot right away. Very much appreciated!

    5

    Lex went above and beyond for us. He was very kind, respectful and easy to communicate with. He was able to solve a much larger issue for our complex than he originally anticipated and handled it with so much grace. He was kind to us and our dog and even helped clean up the mess in our bathroom, which was so appreciated and honestly made the whole experience so much easier. I highly recommend reaching out with any needs. He definitely knows what he’s doing.

    5

    Arrived on time, the day I called, fixed the problem (wax ring), within an hour, left the bathroom clean and was pleasant. Prrfect service again.

    5

    Corey is always super helpful! we appreciate his efficiency and communication! He does his best to make sure we are taken care of in a timely manner and always always has a smile! Thank you Corey!

    5

    Mando from Roto Rooters was very professional, respected the property, cleaned after he had done his work and provided an overview of what the problem was, down to the root cause.
    Roto rooters and Armando went above and beyond! We called them late in the evening and they were here the night.Thank you

    5

    My water heater went out. In less than 24 hours I had a new water heater installed. Service technician Luis Guerrero was professional, quick, helpful, and knowledgeable. I highly recommend using this company.

    5

    Mando came out, on time and ready to solve my problem. Great communication, fast tidy work

    5

    Speaking on behalf of my parents, I am pleased with the service. They quoted and performed the exact price and service that was promised. I will recommend and use roto rooter again. Also, quite professional and cordial. It's a five from us!

    5

    First time as a Roto-Rooter’s customer, John Bauson (Supervisor) came within minutes of my call to them to assess the problem. Corey (Plumber) came afterwards to check the issue and did the work efficiently - well done 👍! Thank you! I highly recommend your company for fast and efficient service!

    5

    Armando was friendly and courteous. He replaced my bathroom faucet assembly after I had attempted to remove the assembly myself. Due to mineral build up, cold water faucet was impossible to turn. I figured I'd give it a shot and tried to remove it myself and soak the faucet parts in vinegar. When i finally gave up, I ended up causing the faucet to leak underneath and into the vanity below. Called Roto-Rooter and Armando arrived in about an hour. Though pricey, it was money well spent. Would call again.

    5

    Rick was amazing! Prompt, courteous and explained everything!

    5

    We had just gotten home. It was the middle of the night. My daughter calls me because the toilet was making a funny bubbling sound. I thought nothing of it. One flush later we have a huge mess in the bathroom. I called Roto Rooter and they said they could send somebody the next morning, between 7am-9am.

    Joe arrived around 9am. He was friendly and explained it very simply what he had to do and how much each level of fix would cost. He tried the simplest first--didn't work. Was able to get it with the second. In all it took about 30 minutes and everything was running well. There's a 30-day guarantee, which I'm sure is plenty of time to make sure things are okay. Joe was respectful and efficient. Thank you for helping getting us out of our mess!

    5

    Booked on Sunday for a next day appointment. Received a text and call prior to arrival. Armando did a great job and communicated status throughout. Would definitely call again!

    5

    Happy and satisfied with the service. Roto rooter was able to schedule an appointment within an hour or two. Jerry cleared the clog via our clean out and gave valuable insight to our issues.

    5

    Joe arrived within the time window provided and did a thorough assessment before providing a quote. He did the work professionally and followed through with all the tasks as agreed upon. Excellent work and follow through and I will highly recommend him for any future work.

    5

    My name is Antoinette. I had a clogged bathroom sink and I immediately called on Roto-Rooter. The plumber came the same day I called and did a fantastic job of clearing the clog! He was polite and thorough on explaining what he had done to fix my problem. Great Job!

    5

    My toilet water tank has kept refilling water non-stop after flush. I had to open the water tank and lift if with my hand. This has been bothering me for months, sometimes the toilet just worked fine. For the past few days, I need to open the water tank and fix it after every flush to stop the water refill.

    Today I finally had time and called Roto-Rooter. I thought the float and the refill set needed to be replaced. In about an hour, Armando came. After I showed him the problem and asked for a replacement of the refill set, he tried to adjust the current set first. Quite magically his adjustment fixed it! I can't believe it. My problem is fixed, and he gave me a great discount for the fee. Love you Armando!!! And thank you for solving the problem that has bothering me for months.

    5

    A huge thank you to Roto-Rooter and especially plumbing technician Armando Estrada for coming through when we needed help the most. Our hot water supply line burst unexpectedly, flooding our upstairs bathroom and leaking into the master bedroom and hallway.

    Roto-Rooter responded incredibly fast—within an hour of my call, Armando was at our door. He quickly got to work diagnosing and repairing the issues with professionalism and care. He also provided us with incredibly helpful advice on next steps and how to prevent mold growth in the affected areas.

    Armando's knowledge, efficiency, and compassion during a stressful time really stood out. We’re grateful for the prompt and top-quality service. Highly recommend this team if you ever find yourself in a plumbing crisis!

    5

    Rick provided excellent service and had our new water heater back up and running quickly!