Plumbing reviews in Hayward, California

John came quickly and both explained my issue and cleaned my drain so fast. He was very friendly and professional as well.

Diego came out and diagnosed the problem and fixed it promptly. Price was fair and transparent even though the coupon was not applicable. Would use again 100%.

This business is impeccably managed. Communication was fast and thorough. Armando was our assigned plumber and he was on time, professional, and very helpful.

So happy I was able to get service the same day I called. Diego was friendly and knowledgeable with helping with my concerns. I will be keeping their number for any future issues I may come across!

I called for sewer backup service. Al came on time and promptly went to work. The problem seemed to be more serious than anticipated and additional equipment did not clear the blockage due to a possible broken underground pipe. Although the drain could not be cleared on the spot Al and his team were very professional and maybe called back once my insurance coverage is confirmed.

Diego was efficient and diligent, sourcing the problem and the least expensive and best solution to the drain problem. He also cleaned up afterward. I appreciated that he kept me informed of his progress and explained exactly what was needed. I will call Hero Plumbing & Air any time I need help.

Stephen Devon White is very sufficient is very thoughtful a person that I would recommend to any of my friends or anyone that is looking for a plumber right away. He’s the guy you should be proud to have him.

No work was done by hero.
Called another company.
Due to original appointment was for 2/4 no show, sent email to confirm and rescheduled for 2/5 no response and then your employee shows up an announced with no schedule time window by then I already had called someone else which they confirmed the time

Called this company and they came out short notice. Josias was the tech that came out and he was very professional. He asked what the problem was and got right to work. He went down to his work van and retrieved all the equipment that was needed and got the job done. If I’m ever a need of a plumbing company again, I won’t hesitate to reach back out. Great job Rooter Hero Plumbing!

Armando was excellent. He explained everything thoroughly, he was professional, clean and efficient. He solved my plumbing problem and I would have no qualms in recommending him to anyone..

Josias seriously saved my life today. My shower was an ice bath nightmare and he came to the rescue! He was efficient, extremely knowledgeable, and very professional. You can tell he truly knows what he’s doing. I’m beyond grateful and would 100% recommend him to anyone who needs a plumber. Thank you, Josias!

We had a broken exterior pipe and faucet. Called and within 10 minutes had a technician, Christian on the way. He was very polite, and professional and had it fixed in no time. If I ever need service again, I will definitely give them a call and ask for Christian. 👍👍

This is the second time we have used Rooter Hero.. They are all very pleasant from the first call finding out what our issue is .. to again calling back with an appointment time as well as an email and txt message.. Today we seen the technician Darrion Davis.. Very nice and knowledgeable young man.. Explained everything he was going to do before he started.. Problem was solved and fixed and were very happy with his service and his company..
Thank you so much Rooter Hero & Darrion Davis.. Much appreciated .. Jay & Debra Flohr

The service technician we had was extremely knowledgeable with plumbing and water leakage. He explained well what went wrong, how he would fix the leakage and checked all aspects of the leakage to ensure no more water flows out! Technician came across as very friendly and courteous, no questions unanswered! My husband and I are very satisfied with the services he provided!

I had a fantastic experience with Kent and Rooter Hero. They were able to come quickly on a Sunday and worked for 4+ hours until the situation was resolved, going well into the late evening.

Kent was incredibly kind, calm and able to answer all of my questions and help my understand the problem. Would highly recommend!

Ignacio did very great fixing my blocked kitchen drain. He was mindful of my schedule and arrived in time, cheerful and communicate excellently. It was a difficult task but he went above and beyond to clear the blockage, and really cleaned up the whole area afterwards.

Alex was prompt, courteous, and very through. He explained what he needed to do to clean my bathroom sink plumbing. He quoted a price and warned of some complications that might happen. There were no complications and he finished the job in a timely manner. I would strongly recommend him.

Noah Maisel did an outstanding job fixing our clogged kitchen sink—he quickly diagnosed the issue and resolved it efficiently with impressive expertise. He was professional, punctual, and left everything spotless, making the entire experience smooth and stress-free.

The service I got was excellent. The technician was friendly and professional. He gave me very good tips on how to maintain the garbage disposal and warned me of the long term effect of pouring oils into the drain. Jobs was done quickly and the result was great.

Douglas was prompt, pleasant, and professional.
He is knowledgeable and conscientious and I will definitely call him the next time I need an excellent plumber.

"I had a great experience with Rooter Hero Plumbing when they came out to fix my kitchen sink. The technician, Diego Ruiz, was amazing—he took the time to explain every step of the process so I knew exactly what was being done. The work was finished exactly when promised, and the price was very fair compared to other quotes I received. I highly recommend them to anyone looking for honest, high-quality plumbing work. Thank you, Diego!"