Home Services reviews in Irvine, California
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Very professional service! They did an excellent job diagnosing the problem and gave me options for cleaning. I went with the full service of cleaning my sofa. It is now refreshed and clean. I am very happy and would highly recommend.
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⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service from Maurice!
I cannot say enough great things about my experience with Zerorez and their incredible service technician, Maurice! From start to finish, he was professional, knowledgeable, and went above and beyond to ensure everything was done perfectly. I was honestly prepared to spend thousands of dollars replacing my carpet, but Maurice completely transformed it. My 12-year-old carpet and tile look brand new again!
He took the time to explain the process, paid attention to every detail, and made sure no spot was missed. I truly wish I had taken before and after photos because the difference is unbelievable. Maurice far exceeded my expectations and has saved me a fortune in replacement costs.
If you’re considering Zerorez, ask for Maurice, his quality of work, professionalism, and dedication are unmatched. I’ll be recommending him and Zerorez to everyone I know! -
Came home and our carpet was beautifully cleaned. Asked for details like spots and edges of the carpet to be paid attention to. Though been using Zerorez for 5 years now, I was still surprised that everything was done and our carpet came back to life. Thank you Zerorez. Sal was excellent at his job!
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Brendan and TJ did an amazing job on my older carpet after the Christmas guests have all left.
I have used ZEROREZ for years and always pleased with the results. No residue left behind just water and steam. Give them a try and look for specials. -
Brendon did an excellent job. Very personable and solicited my feedback and input on every aspect in the cleaning of my tile. He had excellent recommendation on the future care of the tile. I would recommend Zerorez without hesitation.
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Sal, our Zerorez representative, is by far the most courteous and conscientious representative a company could ask for. The cleaning job is number one. We have old carpets and they look as close to new as you could get. Our shower too looks so much better. Thank you, Zerorez!
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Jason arrived early, reviewed the work and started cleaning immediately. He is a good communicator, works hard and protected all areas of our home. He completed the work in about 2 hours, went over the work performed and gave is a timeline for letting everything dry. Overall, a great technician.
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EXCELLENT service today by Jeff with Zerorez!! It’s been a long time since I have had my expectations exceeded!! Jeff wasn’t in a rush to get in and out but did a very thorough job!!! I love the results of our carpet! I will 100% use this company again!!
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Jason showed up on time and understood the job completely. We Gad two locations to do with the second one having a wool rug. You could tell he was experienced with working with wool. His attitude was outstanding and I would definitely want to work with Jason again in the future!
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GREAT service! Brendon showed up right on time and did an EXCELLENT job cleaning and sealing my tile floors. He was professional, attentive to my needs, super efficient, and a pleasure to work with.
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Zerorez; has been cleaning our floors for years. They came again today and did a great job. They were quick thorough and on time they charged me the price we agreed to before they came so there was no surprises. I highly recommend them.
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Jared was our technician and I highly recommend requesting him for customers. He let us know his ETA first thing in the morning and he was even early! He was kind and respectful of our home and very communicative with next steps. He was efficient and thorough!! Highly recommend!
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Quote was reasonable. Sal did a great job. He let me know he was running a bit late (not much at all, it was within the time window). Carpet looks fantastic. No up charges. Will use again.
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Sal and his team were amazing. Very professional and caring. The carpets look new after the cleaning and treatment. I had urine stains from family pets.
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We Have a fairly new house it was built a year ago. I requested Carpet For three rooms After sharing the holidays with family and friends. The technician seem like he understood, but apparently by the time he was done, maybe 30 minutes later, I took a look at two rooms and realize that part of the floor was not even wet. It almost looked like he just went through and vacuumed. I don’t know what the hell happened. I did not feel There was not much effort Put in by the technician or Most definitely the company I would explain exactly what I want it. I would probably look at every room as he was done and literally get on your hands and knees and see if he even put water or cleaner on my floor. This is not my first rodeo. I used to have a cleaner come at our other house every three months and you would know it’s almost like brand new carpet never had any problems with them so make sure you understand what $129 will get you from this company. After talking with the representative from the company, she promised the 30 day guarantee for the same technician to come back and do the job I declined I never received an apology that I was dissatisfied none of that in fact, she demanded that he could come back the next day and do the whole job all over. No, I declined OK. I went ahead and spot. Treated it myself and I rented one of those machines from Stater Brothers the red ones it was $32 for 24 hours and you would never believe how dirty my carpet Was two days following a Carpet Cleaning. It was a lot of work The machine actually disburses all the cleaning solution on the carpet and then it sucks it back into the dirty container and it was unbelievable how dirty that water was especially considering I had it cleaned by a professional two days before! I am taking this time to leave a review so you will not waste your money literally! $129 is not going to cover the stains that I wanted it removed they could have very well told me and I would have agreed to pay more money. Also, when someone tells you that their company can come out the very next day and they have so many openings run the other way!
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Words cannot express how impressed I am with Zerorez! I was ready to replace my carpet completely due to so many pet stains. In the past I have had horrible experiences with carpet cleaning services who use toxic chemicals and which take forever to dry. Zerorez is pet friendly, non-toxic, fast drying and took all the stains on my beige carpet I did not think could be removed! My technician Jared was exceptional and provided phenomenal service, explaining the process to me and making sure I was happy with the results. My carpets literally look brand new and stain free! I will be having Zerorez and Jared back soon to do the other rooms in the house! Thank you Zerorez for your 5 star service!!!
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These guys worked a miracle on my 25 year old carpet! Never thought it could look that good again. Very thorough and detailed. The carpet is also much dryer than other services I've used in the past. Excellent job!!
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For the past ten years, I have trusted Zerorez with my home, and their service has remained consistently exceptional. My representative, Sal, is truly remarkable — professional, knowledgeable, and unfailingly thorough. He was originally referred to me by a coworker who spoke so highly of his work, and I quickly learned why.
A year ago, he removed a horrific varnish from my tile floors — a job I was certain would require full replacement — and he saved the day with skill and care. Each visit, he delivers the same dedication, and I continue to rely on him for all my cleaning needs.
Zerorez, and especially Sal, have earned my complete confidence and highest recommendation. -
This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an amazing employee! Give him a raise!!! The carpets were dry when he said they would be; given what he instructed us to do to make that so! Great experience. Thank you Zerorez!
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Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future.
Her was great!! -
Maurice was amazing! So nice and did a great job!! We will definitely be using him again!