Appliance Repair reviews in Long Beach, California

I do not recommend: called on Sunday and got a 9am-12pm window for service repair for the following day. Called the next day at 11:15 to get a more accurate ETA, they said they would call the technician and get back to me. Nobody called back. I called again at 12:15 and they said they DID not have a record of my service call but they would call dispatch and get back to me. I had to call them back at 1255pm after nobody called back. They still didn’t have a record of my service call.

They weren’t even apologetic - sorry but I would not recommend them because of their terrible customer service.

David gave a courtesy call to let me know he was on his way. He quickly diagnosed the problem with my washing machine (broken pump). The repair/replacement was done promptly and efficiently. I especially appreciate the tips he gave me on how to properly use my machine. For example, I was using way too much He detergent which was stressing the pump! Thanks David!

Sorry , we were unable to mesh our schedules, yesterday I was separated from my phone and missed your attempts to contac. Good Luck and I am sorry we couldn't do business.

Tom was great. He knew exactly what the issue was and made the repair. Price was good and service was excellent

Our office lost power overnight and when we arrived in the morning our fridge was not turning back on. Hoping that we weren't going to have to buy a new one we called around and Long Beach Appliance Repair was a company that actually answered the phoen and allowed us to have someone out that morning to fix it. Would highly recommend using them

Yuri was on time and diagnosed my dryer issue quickly. He had the part on his truck and was done in less than 30 minutes. Next day service. Very pleasant and reasonably priced. Will use them again.

Great service from the inital phone call to completion. David the service tech showed up when they promised, he had the problem diagnosed within 5 minutes, he went through possible issues of failures, had correct repair parts on his truck and provided good maintenance advice. I would not hesitate to use their service again.

Our washer wasn’t draining so we where looking for repair company searched the internet for a few days until my coworker recommended this company and based on the positive reviews I decided to give them a chance . I called them and was able to book same day appointment. The awesome technician was able to fix it on first visit which made us very happy I am glad that we used this company even though it was a little costly but it was worth it Definitely will use them for my future appliance repairs and will recommend to all my friends and family.

Poor. I’m still waiting for them to come back and fix my refrigerator. I’ve had to call them to get an update on a part. Not even sure that’s the problem. This has been going on since November! I’m not happy!

We are very pleased with the service and timely repair performed. They were prompt and efficient making the repair process painless for us. Especially during the holiday rush.

I contacted Long Beach Appliance Repair because my dryer was leaking gas and my house smelled every time I used it. Their scheduling was fast and professional, the price was given upfront with no hidden unexpected fees. And when the parts arrived, the technician was here right away to do the repairs. I am very satisfied with their service and will definitely use it again.

The repair man first had to reschedule to a later time, which was fine. Then he was 45 minutes late and I had to call to be told that he was running behind. Besides that, he came and accessed the problem and quoted me on what it would be to repair the washer.

Technician was pretty rude. Complaining the whole time about the company and how he didn’t want to be there. I was quoted $75 to diagnose the problem for my fridge and then apply that as a credit if I decide to fix it. Technician was trying to charge $95 which would have been fine but I thought it was super unprofessional to be telling two different prices. Get communication with customers clear so expectations are as well. I decided not to get my fridge fixed by him since I was super thrown off by the vibe.

Was able to schedule them with quick notice. Technician Carlos was helpful and fixed our dryer upon about 2 hours of arrival. It was what I was expecting from an appliance repair company and they got the job done.

This company seems like all of the customers had something positive to say so I would definitely try their services when I need a repair done

Timely, organized, and so sweet! Went above and beyond to help me out and they came the same day I called!

Very good service!!Quick appointments and he was very knowledgeable and fixed my refrigerator problem. He was so helpful, he took everything out the freezer and put it back. I wasn't expecting that lol. I also appreciate the company doing follow up calls to make sure things are still working. I highly recommend!!

Great service and repair staff! Highly recommended - Andre is outstanding!

Tom the tech was very knowledgeable and thorough. He did a great job in a very difficult situation. The unit is an apartment washer dryer in a very tight space. Very hard to maneuver but he took his time and was careful. Hard job very well done. Highly recommend this Company.

I called because my washer wasn’t working, I did get a response and they said they would send someone. The time was 1-4pm we waited he called and said 5pm we waited and waited nothing, so I called to cancel because now we were hitting 6pm he said would be there in 10 min. He showed up while I was at work, overall it was going to cost me 300 and change for the part and 300 for labor, plus he had to order the part. To which I said no, 300 for labor id rather buy another washer. He left and left everything unplugged. I understand things happen and we fall off schedule but I also rearranged my day and things had to be put on hold.. he was quick to tell me what the issues was though I will say that .

Very prompt & friendly service. Bad news was too expensive to repair so ended up just purchasing new stove. Would use them again for any future problems